North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 25, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The program was due to complete its annual Fire Inspection either on or before November 03, 2025 as the last on file for this program was conducted and approved on November 04, 2024.
Violation confirmed corrected by letter received from provider on 3/10/2026
Parent's medication authorization did not include required information. Emergency medications were monitored. It was observed that one (1) enrolled child with a documented chronic medical condition requiring life-saving medication had the required medication present but the accompanying Permission to Administer form was observed to not be completed in its entirety including the expiration of the medication and specifics information on how/when the medication should be administered.
Violation confirmed corrected by letter received from provider on 3/2/2026
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff files were monitored during today’s visit for the two (2) veteran staff members and one (1) recently hired returning staff member. It was observed that neither staff member had a recently completed Emergency Information form dated within the last twelve (12) months on file.
Violation confirmed corrected by letter received from provider on 3/2/2026
Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. Staff files were monitored during today’s visit for the two (2) veteran staff members and one (1) recently hired returning staff member. It was observed that the recently hired staff member did not have documentation on file of reviewing/receiving a job description.
Violation confirmed corrected by letter received from provider on 3/6/2026
Center did not maintain a record of daily attendance. Arrival and departure times were monitored during today’s visit. It was observed that while there were eleven (11) children observed present only six (6) had been signed in for the day.
Violation corrected during visit
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Four (4) children’s files were monitored. It was observed that one (1) child had a parent’s statement of receiving the program’s discipline policy that did not include the child’s name and date of enrollment.
Violation confirmed corrected by letter received from provider on 3/2/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff files were monitored during today’s visit for the two (2) veteran staff members and one (1) recently hired returning staff member. It was also observed that the recently hired staff member did not have documentation on file of reviewing the program’s Shaken Baby policy.
Violation confirmed corrected by letter received from provider on 3/6/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. It was observed that Ms. Taylor was due to successfully complete her five year renewal of the Recognizing Maltreatment training in September 2025 but there was no documentation on file that had occurred.
Violation confirmed corrected by letter received from provider on 3/9/2026
Unannounced visit · August 21, 2025
Center staff did not follow the EMC plan. Emergency medication was monitored. It was observed that one child with a documented chronic medical condition had an emergency medical action plan on file that listed two (2) required emergency medications, but there was only one (1) accessible onsite.
Violation confirmed corrected by letter received from provider on 8/25/2025
Unannounced visit · March 4, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two (2) staff files were monitored during today’s visit. It was observed that neither staff member had documentation on file for having completed the annual review of the program’s Emergency Medical Action Plan.
Violation confirmed corrected by letter received from provider on 3/10/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files were monitored during today’s visit. It was observed that neither staff member had documentation on file for having completed an annual Staff Professional Development plan or Annual Staff evaluation since January 01, 2024.
Violation confirmed corrected by letter received from provider on 3/10/2025
The EPR Plan did not include the location of the Ready to Go File and or the required information. The program’s EPR and Ready to Go file was monitored during today’s visit. It was observed that the program’s Ready to Go file did not contain all required updated information for staff members and one (1) enrolled child.
Violation corrected during visit
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. The program’s EPR and Ready to Go file was monitored during today’s visit. It was observed that the EPR was last updated in August 2024 but there was no documentation on file that each additional staff member had reviewed the plan either annually or as changes have been made, as required.
Violation confirmed corrected by letter received from provider on 3/10/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) staff files were monitored during today’s visit. It was observed that one staff member was due to complete the five year renewal of the required Health and Safety trainings by July 16, 2024 but this not occur until August 2024.
Violation corrected during visit
Unannounced visit · March 7, 2024
A safe indoor and outdoor environment was not provided for the children. The outdoor learning environment was monitored, and it was observed that there is an opening present below the privacy fence in the back left corner near the border surrounding the play structure. It was also observed that two gates adjacent to the outdoor learning environment appear to be worn and not functioning properly.
Violation confirmed corrected by letter received from provider on 3/18/2024
Incident logs were not completed and maintained as required. Completed incident reports were observed on file for children but there was no corresponding incident log available for review.
Violation confirmed corrected by letter received from provider on 3/18/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. It was observed that one staff member was due to complete the five year renewal of Abuse and Neglect training by January 16, 2023 but that did not complete the training until February 2024.
Violation corrected during visit
Unannounced visit · November 16, 2023
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I monitored the child care room, space adjacent to the child care room, and bathroom. It was observed that there was one electrical outlet in the space adjacent to the child care room not covered with a safety plug when not in use.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Emergency medication was monitored and it was observed that one child did not have a completed permission to administer medication form on file containing all the required information.
Violation confirmed corrected by letter received from provider on 11/28/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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