North Carolina DCDEE cited something at 3 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 14, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu was dated June 22, 2026, to June 26, 2026.
Violation corrected during visit
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The stationary bus and spring rider structure had zero mulch depth under and around the play structure, and footings which anchor the equipment were exposed.
Violation confirmed corrected by letter received from provider on 7/27/2026
Unannounced visit · January 21, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the girl’s bathroom, was one (1) plastic package containing Breeze Feminine Maxipads stored under the unlocked cabinet below the handwashing sink and accessible to two (2) children two (2) years of age.
Violation corrected during visit
Unannounced visit · July 30, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the girl’s bathroom, adjacent to Space #3, was two (2) electrical outlets that were not covered with a safety plug.
Violation corrected during visit
Incident logs were not completed and maintained as required. On April 9, 2024, May 10, 2024, and December 21, 2023, the incident reports were not documented on the incident report log.
Violation confirmed corrected by letter received from provider on 8/12/2024
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. One child enrolled on February 27, 2024, did not have documentation on file available for review of the receipt and discussion of the facilities Operational Policies at enrollment.
Violation confirmed corrected by letter received from provider on 8/12/2024
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. One child enrolled on February 27, 2024, did not have documentation on file available for review of discussion and reviewing with parents the Parent Participant Plan at enrollment.
Violation confirmed corrected by letter received from provider on 8/12/2024
Emergency information did not name child's health care professional. One child enrolled on October 2, 2023, on the child’s application the name of the child’s health care professional was blank and unavailable for review.
Violation confirmed corrected by letter received from provider on 8/12/2024
Application for enrollment did not include all required information. One child enrolled on October 2, 2023, and September 8, 2023, did not have documentation on file and available for review all the required information in the health care needs section in the children’s application. The health care needs section was left blank and unavailable for review.
Violation confirmed corrected by letter received from provider on 8/12/2024
Enhanced staff/child ratios and group sizes were not met. In Space #1, at 11:10am, the staff/child ratios were observed as one staff member caring for twelve (12) ages three (3) to five (5) years old. In Space #3, at 11:35am, the staff/child ratios were observed as one staff member caring for twenty-six (26) school-age children. At 12:30pm, Space #1 and Space #3 were in compliance with staff/child ratios.
Violation confirmed corrected by follow-up visit made by consultant on 8/6/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member employed on October 2, 2023, had documentation on file for review of Recognizing and Responding to Suspicions of Child Maltreatment training on file dated July 1, 2024. The Recognizing and Responding to Suspicions of Child Maltreatment training needed to be completed by January 2, 2024. One staff member employed on January 17, 2022, had documentation on file for review of Recognizing and Responding to Suspicions of Child Maltreatment training on file dated August 23, 2022. The Recognizing and Responding to Suspicions of Child Maltreatment training needed to be completed by April 17, 2022.
Violation confirmed corrected by letter received from provider on 8/12/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Susie's Day Care? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.