North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · September 25, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. I observed missing departure times for the children throughout the center.
Violation confirmed corrected by letter received from provider on 10/17/2025
Electrical cords were accessible to infants and toddlers. In space #1, I observed electrical cords near the diaper changing table and rocking chair, accessible to children.
Violation corrected during visit
Unannounced visit · March 25, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #1, I observed peeling paint on the wall.
Violation confirmed corrected by letter received from provider on 4/8/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #1 and space #4, I observed electrical outlet covers not in use without safety covers.
Violation corrected during visit
Electrical cords were accessible to infants and toddlers. In space #1, I observed an electrical cord next to the rocking chair accessible to infants and toddlers and the electrical cord for the refrigerator accessible to infants and toddlers.
Violation confirmed corrected by letter received from provider on 4/8/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member (KO) did not have documentation of have a medical statement on file. One new staff member (MS), start date 10/28/24, had a medical report after their start date on 3/5/25.
Violation confirmed corrected by letter received from provider on 4/8/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had CPR training after 90 days of start date (2/28/25).
Violation confirmed corrected by letter received from provider on 4/8/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member (KO), start date 10/7/24, had first aid training after 90 days of start date (2/28/25).
Violation confirmed corrected by letter received from provider on 4/8/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member (MS) did not have documentation of a current Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 4/8/2025
Unannounced visit · September 26, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #5, I observed a watermark on the ceiling tile. In space #4, I observed a wall tile near the back door that was broken.
Violation confirmed corrected by letter received from provider on 10/9/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, I observed two electrical outlets on a power strip that were not covered/ accessible to children. In the hallway of the building, I observed an outlet not in use that did not have a safety cover/ accessible to children.
Violation corrected during visit
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #3, I observed a broken toy bin for blocks.
Violation confirmed corrected by letter received from provider on 10/9/2025
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two out of eleven staff members did not receive the required amount of on-going training hours. (BW)
Violation confirmed corrected by letter received from provider on 10/9/2025
Unannounced visit · April 30, 2024
Screen time was offered to children under three years of age. In space #1, the classroom for infants, I observed the TV on.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3 and space #4, I observed electrical outlets that were not in use, without safety covers.
Violation corrected during visit
Electrical cords were accessible to infants and toddlers. In space #1, I observed two fans on the floor, the cords were accessible to infants.
Violation corrected during visit
Unannounced visit · September 28, 2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Children in space #4 did not have have departure times documented.
Violation confirmed corrected by letter received from provider on 11/7/2023
All walls and ceilings including doors and windows were not kept clean and in good repair. In space #4 and #3 I observed chipped paint on the walls of the classroom.
Violation confirmed corrected by letter received from provider on 11/7/2023
All equipment and furnishings were not in good repair. The wooden fence on the playground for infant and toddlers has a large hole.
Violation confirmed corrected by letter received from provider on 11/7/2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed santizing wipes on the shelf, in reach of children. I also observed diaper cream not properly stored underneath the sink.
Violation confirmed corrected by letter received from provider on 11/7/2023
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic trash bags stored underneath the diaper changing table, accessible to infants.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Three new staff members did not have a medical statement prior to start date. (DW, SS, AM)
Violation confirmed corrected by letter received from provider on 11/7/2023
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One out of twelve staff members did not complete all of the required number of on-going trainings. (CW)
Violation confirmed corrected by letter received from provider on 11/7/2023
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Seven out of twelve staff members did not have an annual staff evaluation on file.
Violation confirmed corrected by letter received from provider on 11/7/2023
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member with a start date of 3/27/23 completed the Recognizing and Responding to Suspicions of Child Maltreatment training after 90 days of employment on 8/4/2023
Violation corrected during visit
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four out of twelve staff members did not complete all of the training topics for the health and safety trainings.
Violation confirmed corrected by letter received from provider on 11/7/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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