North Carolina DCDEE cited something at 5 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 19, 2026
Toxic plants were accessible to children. Toxic plans were located below five feet in spaces 1, 2 & 3.
Violation pending provider response
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There were chlorine test strips and dish detergent below five feet in space 1 & 2 as well as hand sanitizer and cleaner in the cafeteria.
Violation pending provider response
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. All staff except one had first aid however, it was first aid for k-12 and the rule states appropriate to the age of children in care.
Violation pending provider response
Unannounced visit · August 28, 2025
A current schedule was not posted for each group of children for reference. Teaching staff in space 1 did not have a daily schedule posted in the classroom for view.
Violation corrected during visit
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space 2 screen time log was not documented on lesson plan for the children when using screen time for morning meeting.
Violation corrected during visit
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 1, and space 4 water bottles were not labeled for children.
Violation confirmed corrected by letter received from provider on 9/5/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire date of 7/24/19 has not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 9/5/2025
Unannounced visit · March 31, 2025
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. Medication form was not on file with medication in classroom.
Violation corrected during visit
Unannounced visit · September 24, 2024
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In space three in the activity areas there was not a sufficient quantity of toys so children could have a choice of the same toy or different toys for activities.
Violation confirmed corrected by letter received from provider on 10/2/2024
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time logs have not been completed for children in all classrooms.
Violation confirmed corrected by letter received from provider on 10/2/2024
Parent's medication authorization did not include required information. In space 1 medication form was not completed all spaces need to be completed by parent and doctor.
Violation confirmed corrected by letter received from provider on 10/2/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections have not been completed since 5/9/24.
Violation confirmed corrected by letter received from provider on 10/2/2024
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Employee with the hire date of 7/24/19 does not have a current qualification letter. Employee has 15 days to renew criminal background check.
Violation confirmed corrected by letter received from provider on 11/15/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Shelter-in-place or lockdown drills have not been completed every three months.
Violation confirmed corrected by letter received from provider on 10/2/2024
The depth of the loose surfacing was not based on critical height of the equipment. Surfacing needs to be added and raked on the playground area so that it meets the critical height for the equipment.
Violation confirmed corrected by letter received from provider on 10/2/2024
Unannounced visit · March 20, 2024
Parent's medication authorization did not include required information. Medications form did not have all the required information completed.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Volunteer did not have a TB test on file.
Violation confirmed corrected by letter received from provider on 3/27/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Volunteer did not have an emergency form on file.
Violation confirmed corrected by letter received from provider on 3/27/2024
Substitutes and volunteers counted in ratio were not informed of the center's EPR Plan and its location. Documentation of this notice was not maintained on file or in a file designated for emergency preparedness and response plan documents. ERP plan was not reviewed with volunteer and documentation was not on file.
Violation confirmed corrected by letter received from provider on 3/27/2024
Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Volunteer did not have a health questionnaire on file.
Violation confirmed corrected by letter received from provider on 3/27/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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