North Carolina DCDEE cited something at 8 of the 20 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 9, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was completed six (6) days late and not completed annually.
Violation corrected during visit
The center did not comply with the permit restrictions. Two (2) school-age children were in attendance at the facility from 6/1/25 to 6/5/26.
Violation confirmed corrected by letter received from provider on 6/23/2026
A current activity plan was not posted for each group of children for reference. In space #3, the lesson plan had a date of 6/12 to 6/18.
Violation corrected during visit
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the kitchen read fifty (50) degrees F.
Violation corrected during visit
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of advil was observed on the table in the lobby.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff file did not have the required number of hours completed and recorded.
Violation confirmed corrected by letter received from provider on 6/23/2026
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #1A, I observed a staff member’s protein shake, chips and cookies on a classroom table.
Violation corrected during visit
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. One (1) child's file did not have the health care needs section completed to it's entirety.
Violation confirmed corrected by letter received from provider on 6/23/2026
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. In space #1A, a staff member threatened a child during rest/quiet time stating to them that they would call their parents after redirection was not successful.
Violation confirmed corrected by letter received from provider on 6/23/2026
Unannounced visit · March 6, 2026
A current activity plan was not posted for each group of children for reference. In space #4, the activity plan was displayed on a laptop and not posted.
Violation confirmed corrected by letter received from provider on 3/10/2026
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence), In space #2, the IFP's were in binder and not posted.
Violation confirmed corrected by letter received from provider on 3/10/2026
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space #4, children did not wash their hands before eating.
Violation confirmed corrected by letter received from provider on 3/10/2026
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #4, staff did not wash their hands before serving children.
Violation confirmed corrected by letter received from provider on 3/10/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 3/17/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff member did not complete six (6) hours in the first two (2) weeks. Five and a half (5.5) were completed.
Violation confirmed corrected by letter received from provider on 3/17/2026
Unannounced visit · June 10, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The inspection dated for 3/19/25 was not sent within seven (7) days and the inspection was incomplete.
Violation corrected during visit
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, I observed children not signed in for today.
Violation corrected during visit
Every child was not provided an appropriate time and place to rest. In space #4, I observed a child asleep in the library center.
Violation confirmed corrected by letter received from provider on 6/24/2025
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, the fridge thermometer that was not legible, the red temperature dial read up to 50 degrees.
Violation confirmed corrected by letter received from provider on 6/24/2025
All equipment and furnishings were not in good repair. The storage cart holding the Legos was also broken.
Violation confirmed corrected by letter received from provider on 6/24/2025
A safe indoor and outdoor environment was not provided for the children. Standing water was observed in the outdoor learning environment.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, the staff area door was unlocked where I observed a hand sanitizer below five (5) feet.
Violation corrected during visit
Center staff did not comply with the safe sleep policy. I observed infant cribs with loose fitted sheets.
Violation corrected during visit
The EPR Plan did not include the date of the last revision of the plan. I observed the date of the last revision on the EPR plan for 12/8/23.
Violation corrected during visit
The professional development plan was not reviewed annually. One (1) staff file did not have an updated professional development plan.
Violation confirmed corrected by letter received from provider on 6/24/2025
Unannounced visit · January 31, 2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #4, I observed the screen log with children’s names but all other sections missing the domain and time.
Violation confirmed corrected by letter received from provider on 2/14/2025
Documentation of staff's education, training, and experience was not on file. Two (2) staff files were missing education, training, experience on their application.
Violation confirmed corrected by letter received from provider on 2/14/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file did not have the medical report from DCDEE on file before their first day of employment. One (1) staff who was a rehire had a medical report that was more than twelve (12) months old.
Violation confirmed corrected by letter received from provider on 2/14/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff file who was a rehire had a TB test on file that was more than 12 months old.
Violation confirmed corrected by letter received from provider on 2/14/2025
All staff records, except financial records, were not made available for review. One (1) staff file was missing: a completed employment application, shaken baby policy review policy, review of emergency medical care plan, review of the EPR plan, and personnel policies.
Violation confirmed corrected by letter received from provider on 2/14/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two (2) staff files did not have their orientation form completed to their entirety with dates, hours and provider signature for the first 6 weeks.
Violation confirmed corrected by letter received from provider on 2/14/2025
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff files did not have the required six (6) clock hours for the first two weeks. One (1) staff file who was a re-hire did not complete their orientation after being re-hired over a year. Two (2) staff files were missing the date, time and provider signature of orientation topics for the first two weeks.
Violation confirmed corrected by letter received from provider on 2/14/2025
The child care provider did not provide the required beverage(s).The allergies and preferences list had children receiving only water and not a milk substitute for mealtimes.
Violation confirmed corrected by letter received from provider on 2/25/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff file had reviewed the SBS policy after providing care.
Violation confirmed corrected by letter received from provider on 2/14/2025
Unannounced visit · August 28, 2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff did not have their TB test on file on or before the first day of employment.
Violation corrected during visit
Unannounced visit · July 16, 2024
A safe indoor and outdoor environment was not provided for the children. Staff failed to ensure a safe environment when they served a two year old child grits that spilled on his knee causing a second degree burn.
Violation confirmed corrected by letter received from provider on 7/23/2024
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. Although the first aid poster was posted in a common area, majority of the poster was blocked. In addition staff applied ice to a burn which did not align proper posted first aid procedures.
Violation confirmed corrected by letter received from provider on 7/23/2024
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Staff did not complete an incident report immediately following a two year old child sustaining a second degree burn.
Violation confirmed corrected by letter received from provider on 7/23/2024
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 5/14/2025
Unannounced visit · June 11, 2024
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. In space #1b, I overheard staff stating two (2) children needed juice in lieu of milk.
Violation confirmed corrected by letter received from provider on 6/25/2024
Screen time was offered to children under three years of age. In space #1b, I observed a screen log with documented screen time for 2-year-old children on 2/16 and 2/20 for thirty (30) minutes.
Violation confirmed corrected by letter received from provider on 6/25/2024
Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed dirty bibs, milk, and cups in the sink.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #2, I observed cribs that were not placed at least (eighteen) 18 inches apart or separated by the plexi glass.
Violation confirmed corrected by letter received from provider on 6/25/2024
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space #3, I observed three (3) ointments with no identifying labels nor names of who they belonged to.
Violation confirmed corrected by letter received from provider on 6/25/2024
Center staff did not comply with the safe sleep policy. In space #2, I observed two (2) cribs with loose crib sheets.
Violation confirmed corrected by letter received from provider on 6/25/2024
The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. In space #2, I observed the temperature in this space reach 76- and 77-degrees Fahrenheit
Violation corrected during visit
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not competed within the required timeframes.
Violation confirmed corrected by letter received from provider on 6/25/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. For B.J, I observed a total of three (3) on-going training hours recorded out of the required twenty (20).
Violation confirmed corrected by letter received from provider on 6/25/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. K. A and B. J’s orientation was out of compliance for the first 2 and 6 weeks, topics and hours were not completed within the required timeframes.
Violation confirmed corrected by letter received from provider on 6/25/2024
Unannounced visit · January 12, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Space 1a did not have daily arrival times recorded for all children present.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. I observed standing water in the playground along with large debris. In the hallway I observed an unlocked door leading to an unlicensed space with hazards inside including a coffee machine.
Violation corrected during visit
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, one (1) child had an expired ointment form on file.
Violation confirmed corrected by letter received from provider on 1/26/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two (2) staff were not completed on the required DCDEE form.
Violation confirmed corrected by letter received from provider on 1/26/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff did not receive at least 16 hours of orientation within the first 6 weeks.
Violation confirmed corrected by letter received from provider on 1/26/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Four (4) staff did not complete the required six (6) hours of orientation training within the first two weeks.
Violation confirmed corrected by letter received from provider on 1/26/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) staff had completed the required training within over a year from employment date.
Violation confirmed corrected by letter received from provider on 1/26/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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