North Carolina DCDEE cited something at 5 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · October 16, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employee with the hire date of 8/29/24 had an expired First Aid certificate.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff with the hire date of 8/29/25 did not have a current CPR on file.
Violation corrected during visit
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff in space on had a Coke soda on the counter in front of children.
Violation confirmed corrected by letter received from provider on 10/30/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Current staff was not in ABCMS portal.
Violation confirmed corrected by letter received from provider on 10/30/2025
Unannounced visit · May 20, 2025
All equipment and furnishings were not in good repair. Out door equipment (toys) on both playgrounds needs to be washed and and a few toys need to be repaired or removed.
Violation confirmed corrected by letter received from provider on 6/2/2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Employee with the hire date of 1/25/08 does not have a valid qualification letter.
Violation confirmed corrected by letter received from provider on 6/2/2025
The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added to the Pre-school playground.
Violation confirmed corrected by letter received from provider on 6/2/2025
Unannounced visit · November 19, 2024
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Food allergy list was not posted in the kitchen for staff preparing food.
Violation confirmed corrected by letter received from provider on 12/3/2024
Lavatories were not kept clean, in good repair and kept free of storage. In both bathroom for children items were stored coats, toys, brooms, and other items.
Violation confirmed corrected by letter received from provider on 12/3/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. On the playground for Preschool age 3 outdoor equipment areas had standing water. Outdoor toys need have build up dirt and algae this was on the toddler and Preschool playground.
Violation confirmed corrected by letter received from provider on 12/3/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the toddler classroom space 2 wipes for changing were left on the shelf used to store toys for children.
Violation confirmed corrected by letter received from provider on 12/3/2024
The EPR Plan did not include the date of the last revision of the plan. EPR plan needs to be updated.
Violation confirmed corrected by letter received from provider on 12/16/2024
The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added to playground. Mulch measured at 3 inches.
Violation confirmed corrected by letter received from provider on 12/3/2024
Unannounced visit · April 30, 2024
Discipline was related to food, rest or toileting. Staff members gave children candy and fruit chews as a reward in the NC Pre K classroom.
Violation confirmed corrected by letter received from provider on 11/21/2024
Unannounced visit · December 12, 2023
A current activity plan was not posted for each group of children for reference. Current activity plan was not posted for the week. The director posted a current lesson plan during my visit.
Violation corrected during visit
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In the classroom for the 3 year old's there were not enough material for the children to choose the same or different activities. The center areas need more toys and supplies. In the classroom for the NC Pre-K the toy supply in the center areas are not a sufficient quantity.
Violation confirmed corrected by letter received from provider on 1/9/2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. For children in the 1 and 2 year old class there was not a sufficient quantity of toys in the center areas to give the children a range of choices.
Violation confirmed corrected by letter received from provider on 1/9/2024
All walls and ceilings including doors and windows were not kept clean and in good repair. Walls in all classrooms need to be cleaned and painted.
Violation confirmed corrected by letter received from provider on 1/9/2024
All equipment and furnishings were not in good repair. Toys on both playgrounds need to be cleaned and some toys need repairs. Fencing needs to be repaired in some spaces. The shaded area space covered area for the children needs to be painted and wood needs to be replaced in some places.
Violation confirmed corrected by letter received from provider on 1/9/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. The Last fire drill recorded on the emergency log was listed on October 31, 2023. A drill was conducted during my visit.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members do not have the required number of hours for on-going training.
Violation confirmed corrected by letter received from provider on 1/9/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Lockdown drill or Shelter-in-place drill has not been conducted or recorded since July 13, 2023. A Lockdown was conducted during my visit.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch needs to be added to the playground area.
Violation confirmed corrected by letter received from provider on 12/21/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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