North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 20, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 9/3/24 did not have a current First Aid training certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 9/4/2025
Unannounced visit · March 19, 2025
Staff did not complete the health and safety training within one year of employment. A staff member hired on 10/2/23 did not have health and safety training certificates on file and available for review.
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · April 22, 2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff hired on 2/22/24 and 2/26/24 did not have documentation of receiving 16 hours of orientation.
Violation confirmed corrected by letter received from provider on 5/3/2024
Emergency information did not name childs health care professional. One child's application did not have a hospital preference listed.
Violation confirmed corrected by letter received from provider on 5/3/2024
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Two children's health care needs or concerns section on the application was incomplete.
Violation confirmed corrected by letter received from provider on 5/3/2024
Unannounced visit · December 5, 2023
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Three children's applications did not have the health care needs or concerns section complete. A staff member contacted the parents during today's visit for permission to complete the required information.
Violation corrected during visit
Unannounced visit · October 11, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A staff member's purse was stored in an unlocked closet in space 1. Personal items should be made inaccessible to children.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member did not have a current health questionnaire on file.
Violation confirmed corrected by letter received from provider on 10/18/2023
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two staff files did not have current emergency information forms completed.
Violation confirmed corrected by letter received from provider on 10/18/2023
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Two staff files did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.
Violation confirmed corrected by letter received from provider on 10/18/2023
A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. Three children's files did not have receipt of the parent receiving the Prevention of Shaken Baby and Abusive Head Trauma policy upon enrollment.
Violation confirmed corrected by letter received from provider on 10/18/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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