Concord · Licensed center
Save The Children Cabarrus Head Start
At a glance
- Medium center, licensed for 150 children.
What the state has found
The state cited rules at 3 of its 8 licensing inspections since August 2023.
See each inspection
Licensing inspections
- Apr 20, 2026Nothing cited
- Feb 24, 2026Nothing cited
- Jan 13, 2026Nothing cited
Aug 21, 20252 citations
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 4/7/25 did not have a First Aid certificate on file.”
Violation confirmed corrected by letter received from provider on 9/5/2025
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 4/7/25 did not have a CPR certificate on file and available for review.”
Violation confirmed corrected by letter received from provider on 9/5/2025
- Jan 16, 2025Nothing cited
Aug 28, 20242 citations
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 10/9/23, 1/23/24, 3/18/24 and 2/5/24 did not have current First-Aid certificates on file.”
Violation confirmed corrected by letter received from provider on 9/9/2024
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 1/23/24 and 2/5/24 did not have current CPR certificates on file.”
Violation confirmed corrected by letter received from provider on 9/9/2024
Sep 7, 20239 citations
Citation
“Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space 303, there were fourteen children present and there were twelve children signed in.”
Violation corrected during visit
Citation
“The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 312 there were two feeding plans that have not been signed and dated.”
Violation confirmed corrected by letter received from provider on 9/20/2023
Citation
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 312, the refrigerator thermometer was reading 60 degrees. Milk cartons and other items in the refrigerator had condensation on them.”
Violation confirmed corrected by letter received from provider on 9/20/2023
Citation
“Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 302, there were Styrofoam plates, Ziploc bags, and other plastic bags in a cabinet accessible to children.”
Violation corrected during visit
Citation
“The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information showing an annual review of the emergency medical care plan.”
Violation confirmed corrected by letter received from provider on 9/20/2023
Citation
“New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff, date of employment July 17, 2023, did not have information showing that sixteen hours of orientation was completed within the first six weeks of employment.”
Violation confirmed corrected by letter received from provider on 9/20/2023
Citation
“Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One child’s discipline policy did not include the date of enrollment.”
Violation corrected during visit
Citation
“The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff did not have information showing an annual review of the EPR plan.”
Violation confirmed corrected by letter received from provider on 9/20/2023
Citation
“Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four staff did not have a separate medical file. Three staff did not have a medical on file.”
Violation confirmed corrected by letter received from provider on 9/20/2023
- Aug 21, 2023Nothing cited
The state cited rules at 3 of this center's 8 inspections. Most Charlotte-area centers inspected 8 times had more: 81% of 73 had rules cited at 4 or more.
How all 73 Charlotte-area centers inspected 8 times compare
Of the 73 Charlotte-area centers the state inspected 8 times, how many of those inspections cited a rule:
- 1 of 81%
- 2 of 84%
- 3 of 814%This center
- 4 of 812%
- 5 of 829%
- 6 of 823%
- 7 of 815%
- All 81%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- April 20, 2026
- On file
- 8 visits since August 2023 — 5 cited nothing, 3 of those unannounced
- Fixed?
- All 13 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Aug 2025 Unannounced visit 2 findings
Unannounced visit · August 21, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 4/7/25 did not have a First Aid certificate on file.
Violation confirmed corrected by letter received from provider on 9/5/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 4/7/25 did not have a CPR certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 9/5/2025
DCDEE facility lookup On that page, enter license number 13000557 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2024 Unannounced visit 2 findings
Unannounced visit · August 28, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 10/9/23, 1/23/24, 3/18/24 and 2/5/24 did not have current First-Aid certificates on file.
Violation confirmed corrected by letter received from provider on 9/9/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 1/23/24 and 2/5/24 did not have current CPR certificates on file.
Violation confirmed corrected by letter received from provider on 9/9/2024
DCDEE facility lookup On that page, enter license number 13000557 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2023 Unannounced visit 9 findings
Unannounced visit · September 7, 2023
No longer on the state’s site as of September 25, 2026
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space 303, there were fourteen children present and there were twelve children signed in.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. In space 312 there were two feeding plans that have not been signed and dated.
Violation confirmed corrected by letter received from provider on 9/20/2023
No longer on the state’s site as of September 25, 2026
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space 312, the refrigerator thermometer was reading 60 degrees. Milk cartons and other items in the refrigerator had condensation on them.
Violation confirmed corrected by letter received from provider on 9/20/2023
No longer on the state’s site as of September 25, 2026
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 302, there were Styrofoam plates, Ziploc bags, and other plastic bags in a cabinet accessible to children.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff did not have information showing an annual review of the emergency medical care plan.
Violation confirmed corrected by letter received from provider on 9/20/2023
No longer on the state’s site as of September 25, 2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff, date of employment July 17, 2023, did not have information showing that sixteen hours of orientation was completed within the first six weeks of employment.
Violation confirmed corrected by letter received from provider on 9/20/2023
No longer on the state’s site as of September 25, 2026
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One child’s discipline policy did not include the date of enrollment.
Violation corrected during visit
No longer on the state’s site as of September 25, 2026
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff did not have information showing an annual review of the EPR plan.
Violation confirmed corrected by letter received from provider on 9/20/2023
No longer on the state’s site as of September 25, 2026
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Four staff did not have a separate medical file. Three staff did not have a medical on file.
Violation confirmed corrected by letter received from provider on 9/20/2023
DCDEE facility lookup On that page, enter license number 13000557 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 207-5598
- Address
- 310 Kerr Street NW, Concord, 28025
- License
- 13000557
- Quality program
- Five Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 13000557 under License Number, and open the result.
Medium means the middle half of Charlotte-area’s 605 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.