North Carolina DCDEE cited something at 5 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · October 9, 2025
The depth of the loose surfacing was not based on critical height of the equipment. The mulch for the OLE was below the six inch depth requirement near the play structure.
Violation confirmed corrected by letter received from provider on 10/28/2025
Unannounced visit · May 20, 2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In space #107, I observed a purple tote bin with a broken top in the housekeeping area.
Violation corrected during visit
Unannounced visit · October 17, 2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One out of five staff members did not have documentation of completing the health and safety trainings within five years of completing previous trainings. (DA)
Violation confirmed corrected by letter received from provider on 11/26/2024
A violation was found for which there is no item number. I observed spiders in insect during my walkthrough of the center.
Violation confirmed corrected by letter received from provider on 11/26/2024
Unannounced visit · May 8, 2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Q.H. did not have the required form in her file or in the off-site verification form. She does have this training but it was not noted in the file.
Violation corrected during visit
Unannounced visit · October 20, 2023
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last sanitation inspection was conducted on 8/22/22, the facility has attempted to schedule a fire inspection but they have been unsuccessful with doing so.
Violation confirmed corrected by letter received from provider on 11/3/2023
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children in space #1 were observed watching a video on the smartboard. The provider was not able to provide a screen time log.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During today's visit I observed the door to space #2 open and accessible to the office, where cleaning supplies are stored and in reach of children.
Violation corrected during visit
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One out of five staff members did not have documentation of completing all of the health and safety topics within five years of completing the previous health and safety training topics. (M.M)
Violation confirmed corrected by letter received from provider on 11/3/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Reid Park? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.