Waxhaw · Licensed center
Primrose School Of Waxhaw
At a glance
- Large center, licensed for 270 children.
- Run by a for-profit business, which holds the license.
- Primrose Schools franchise; the brand is owned by Roark Capital (private equity).
What the state has found
The state cited rules at 2 of its 5 licensing inspections since April 2026.
See each inspection
Licensing inspections
Oct 20, 20262 citations
Citation
“Children were not adequately supervised at all times. A child was left unattended for less than a minute in a classroom.”
Violation corrected during visit
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked room and located on an accessible shelf detergents were accessible.”
Violation corrected during visit
- Sep 16, 2026Nothing cited
Aug 19, 20262 citations
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a Bana Boat sunscreen in an aerosol can was not behind a locked cabinet.”
Violation corrected during visit
Citation
“Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's file did not have the emergency medical information completed by day one on a child who has been enrolled over 30 days.”
Violation confirmed corrected by letter received from provider on 8/21/2026
- May 27, 2026Nothing cited
- Apr 21, 2026Nothing cited
The state cited rules at 2 of this center's 5 inspections. Charlotte-area centers inspected 5 times split three ways: 20% had fewer, 45% the same, and 35% more (20 centers).
How all 20 Charlotte-area centers inspected 5 times compare
Of the 20 Charlotte-area centers the state inspected 5 times, how many of those inspections cited a rule:
- None15%
- 1 of 55%
- 2 of 545%This center
- 3 of 520%
- 4 of 55%
- All 510%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- October 20, 2026
- On file
- 5 visits since April 2026 — 3 cited nothing, 2 of those unannounced
- Fixed?
- All 4 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Oct 2026 Unannounced visit 2 findings
Unannounced visit · October 20, 2026
Children were not adequately supervised at all times. A child was left unattended for less than a minute in a classroom.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In an unlocked room and located on an accessible shelf detergents were accessible.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 90000562 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2026 Unannounced visit 2 findings
Unannounced visit · August 19, 2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, a Bana Boat sunscreen in an aerosol can was not behind a locked cabinet.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's file did not have the emergency medical information completed by day one on a child who has been enrolled over 30 days.
Violation confirmed corrected by letter received from provider on 8/21/2026
DCDEE facility lookup On that page, enter license number 90000562 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 243-5000
- Address
- 2421 Cuthbertson Rd, Waxhaw, 28173
- License
- 90000562
- Quality program
- One Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000562 under License Number, and open the result.
- Website, Who runs it — Checked October 2026 primroseschools.com
- Quality program — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000562 under License Number, and open the result.
- Who runs it — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000562 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Charlotte-area’s 605 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.