Primrose School Of South Charlotte

Center · Charlotte · 15933 Lancaster Highway

What kind of place is this?

Size 185 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Chain Primrose Schools
Owner Taurus Capital Partners Owned by private-equity firm Taurus Capital Partners, which acquired Primrose Schools from Roark Capital (Roark held it 2015-2025 and explored a sale in 2024). primroseschools.com

Primrose Schools runs 9 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 7 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 12, 2026
On file
11 visits since September 2023 — 4 cited nothing, 4 of those unannounced
Fixed?
All 29 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 2 findings

Unannounced visit · August 12, 2026

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, authorization to administer diaper cream for one child expired July 24, 2026.

Violation confirmed corrected by letter received from provider on 8/24/2026

Medical exam or health assessment record was not on file before or within 30 days after admission. One child had a health assessment on file completed by a physician however, the top portion had not been completed by a parent or guardian.

Violation confirmed corrected by letter received from provider on 8/24/2026

DCDEE facility lookup

May 2026 Unannounced visit nothing cited
May 2026 Unannounced visit nothing cited
Apr 2026 Unannounced visit 1 finding

Unannounced visit · April 13, 2026

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on January 28, 2025.

Violation confirmed corrected by letter received from provider on 4/15/2026

DCDEE facility lookup

Aug 2025 Unannounced visit 8 findings

Unannounced visit · August 18, 2025

The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care.The activity plan was not designed to stimulate emotional and social, health and physical, approaches to play and learning, language development and communication, and cognitive development for each group of children in care. The activity plans for each classroom did not include goals from Foundations for Early Learning and Development. T This is a violation of a requirement in .0508(b)(1-5).

Violation confirmed corrected by letter received from provider on 8/29/2025

Crib sheets were not changed as needed or at least daily. In space #1, a crib sheet was visibly dirty in two places.

Violation confirmed corrected by letter received from provider on 8/29/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member's First Aid training was not an approved course.

Violation confirmed corrected by letter received from provider on 9/8/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member's CPR training was not an approved course.

Violation confirmed corrected by letter received from provider on 9/8/2025

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two child did not have verification on file that emergency medical care information had been updated annually.

Violation confirmed corrected by letter received from provider on 8/29/2025

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Three children did not have a completed health assessment on file.

Violation confirmed corrected by letter received from provider on 8/29/2025

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Four children did not have a immunization record on file.

Violation confirmed corrected by letter received from provider on 8/29/2025

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child did not have verification on file that the parents received the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.

Violation confirmed corrected by letter received from provider on 8/29/2025

DCDEE facility lookup

Jun 2025 Unannounced visit nothing cited
Jun 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit 1 finding

Unannounced visit · March 18, 2025

Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. One restroom between space #10 and #11 did not have paper towels at the handwashing sink.

Violation corrected during visit

DCDEE facility lookup

Aug 2024 Unannounced visit 6 findings

Unannounced visit · August 28, 2024

When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space 5 and 6, both serving children 3 and over did not have sufficient quantity of material accessible to children in the block and book areas, and in Space 5 a pretend doll house only had people and one chair that we could find, to use when playing with the doll house, no other accessories were found in the room.

Violation corrected during visit

Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. I checked the infant room refrigerator thermometer two separate times during today's visit and it read 46 degrees.

Violation corrected during visit

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The first group of the day had just gone to the preschool playground to play when I monitored the play area. I observed torn paper, plastic cups, pom pom debris and a band-aid spread around the play yard.

Violation corrected during visit

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six new hires do not have proof they received 16 hours of orientation on file.

Violation confirmed corrected by letter received from provider on 9/10/2024

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. 4 new hires do not have proof of obtaining six clock hours or orientation completed within the first two weeks of employment.

Violation confirmed corrected by letter received from provider on 9/10/2024

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Most staff, employed a year or more have not had the annual EPR review since June or July 2023.

Violation confirmed corrected by letter received from provider on 9/10/2024

DCDEE facility lookup

Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 27, 2024

Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. During today's walkthrough I observed cots in three of the classrooms that were not at least 18" apart.

Violation corrected during visit

All equipment and furnishings were not in good repair. While observing in Space 9, I observed a wall mounted pencil sharpening without it's cover; I was informed the cover has been missing for awhile.

Violation corrected during visit

DCDEE facility lookup

Sep 2023 Unannounced visit 9 findings

Unannounced visit · September 12, 2023

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Two children's files did not have a signed statement regarding the parent receiving the summary of the NC Child Care Law.

Violation confirmed corrected by letter received from provider on 9/20/2023

Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The 4 feet chain link fencing between playgrounds is not flush at the top and the chain link above the rail is considered a protrusion.

Violation confirmed corrected by letter received from provider on 9/20/2023

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. One sunscreen, in Space 9, did not have written permission to administer.

Violation confirmed corrected by letter received from provider on 9/20/2023

Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Six children are transported daily from elementary school, one child does not have emergency and identifying information in the transportation notebook, four children's emergency information did not have photographs.

Violation corrected during visit

Medical exam or health assessment record was not on file before or within 30 days after admission. Three children's files did not have a medical on file; they have been enrolled more than 30 days.

Violation confirmed corrected by letter received from provider on 9/20/2023

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child's file does not have an immunization record on file, the child has been enrolled more than 30 days.

Violation confirmed corrected by letter received from provider on 9/20/2023

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. None of the signed discipline policies have the child's enrollment date listed.

Violation corrected during visit

The EPR Plan did not include the location of the Ready to Go File and or the required information. The current Ready to Go File did not have all current staff contact information.

Violation corrected during visit

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child's file did not have a signed statement the parent received and discussed the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.

Violation confirmed corrected by letter received from provider on 9/20/2023

DCDEE facility lookup

Before you tour

Primrose School Of South Charlotte hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Primrose School Of South Charlotte? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.