Primrose School Of Lake Wylie

Center · Charlotte · 3960 W Arrowood Road

What kind of place is this?

Size 185 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov
Chain Primrose Schools
Owner Taurus Capital Partners Owned by private-equity firm Taurus Capital Partners, which acquired Primrose Schools from Roark Capital (Roark held it 2015-2025 and explored a sale in 2024). primroseschools.com

Primrose Schools runs 9 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 4 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
March 19, 2026
On file
7 visits since September 2023 — 3 cited nothing, 3 of those unannounced
Fixed?
All 5 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Mar 2026 Unannounced visit nothing cited
Sep 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit 1 finding

Unannounced visit · March 26, 2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed when a child was injured.

Violation confirmed corrected by letter received from provider on 4/2/2025

DCDEE facility lookup

Sep 2024 Unannounced visit 2 findings

Unannounced visit · September 12, 2024

A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Three (3) diaper creams, and one (1) sunscreen did not have written authorization and instructions from a child's parent or authorized health professional.

Violation confirmed corrected by letter received from provider on 9/13/2024

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) Vaseline authorization and one (1) diaper cream authorization had expired.

Violation confirmed corrected by letter received from provider on 9/13/2024

DCDEE facility lookup

May 2024 Unannounced visit 1 finding

Unannounced visit · May 7, 2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children under three years of age in space six (6).

Violation corrected during visit

DCDEE facility lookup

Sep 2023 Unannounced visit 1 finding

Unannounced visit · September 20, 2023

Documentation of staff's on-going training was not on file and/or was not current .One (1) child care provider did not have documentation of on-going training on file.

Violation confirmed corrected by letter received from provider on 9/21/2023

DCDEE facility lookup

Before you tour

Primrose School Of Lake Wylie hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Primrose School Of Lake Wylie? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.