Primrose School Of Lake Norman

Center · Mooresville · 173 Raceway Drive

What kind of place is this?

Size 184 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov
Chain Primrose Schools
Owner Taurus Capital Partners Owned by private-equity firm Taurus Capital Partners, which acquired Primrose Schools from Roark Capital (Roark held it 2015-2025 and explored a sale in 2024). primroseschools.com

Primrose Schools runs 9 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 4 of the 4 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating One Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 25, 2026
On file
4 visits since October 2025 — all of them cited findings
Fixed?
All 5 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 1 finding

Unannounced visit · August 25, 2026

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space 8, there was a Starbucks iced coffee on the counter that does not meet meal pattern guidelines.

Violation corrected during visit

DCDEE facility lookup

Feb 2026 Unannounced visit 1 finding

Unannounced visit · February 16, 2026

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. A staff member that worked at this facility from 12/14/22 to 12/23/23 completed new staff orientation on 1/24/23. She was rehired on 4/2/25 and has not received new staff orientation since she returned.

Violation confirmed corrected by letter received from provider on 2/26/2026

DCDEE facility lookup

Jan 2026 Unannounced visit 1 finding

Unannounced visit · January 7, 2026

Parent's medication authorization did not include required information. Space #2 had a medication administration form for Aquaphor that did not include the amount to be used.

Violation confirmed corrected by letter received from provider on 1/8/2026

DCDEE facility lookup

Oct 2025 Unannounced visit 2 findings

Unannounced visit · October 21, 2025

A safe indoor and outdoor environment was not provided for the children. Space 4 had a large bottle of blowing bubbles and a "Magic Eraser" cleaning sponge located on the counter with the sink. The outdoor play area used by the children 4 years of age to 6 years of age had wooden fencing surrounding the HVAC units. There were nails and screws that were exposed and sticking out on some of the bottom and top areas. The wood in the same areas was warped and splintering. The large plastic bin storing toys located in the outdoor play area used by children between two years and three years of age is broken and will need to be repaired or removed.

Violation confirmed corrected by letter received from provider on 10/3/2025

A violation was found for which there is no item number. 15A NCAC 18A .2818(e)Handwash signs shall be posted at every handwash lavatory area. The signs shall instruct children and child care center employees to wash their hands in accordance with Rule .2803. There were three children bathrooms (spaces 6, 8, & 10) monitored that did not have hand-washing signs posted.

Violation corrected during visit

DCDEE facility lookup

Before you tour

Primrose School Of Lake Norman hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Primrose School Of Lake Norman? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.