Primrose School At Eastfield Village

Center · Charlotte · 13105 Eastfield Village Lane

What kind of place is this?

Size 172 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov
Chain Primrose Schools
Owner Taurus Capital Partners Owned by private-equity firm Taurus Capital Partners, which acquired Primrose Schools from Roark Capital (Roark held it 2015-2025 and explored a sale in 2024). primroseschools.com

Primrose Schools runs 9 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 17 of the 23 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 13, 2026
On file
23 visits since January 2024 — 6 cited nothing, 6 of those unannounced
Fixed?
39 of 42 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 4 findings

Unannounced visit · August 13, 2026

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Peas were substituted for carrots on the menu on August 13, 2026, and the substitution was not noted on the menu.

Violation corrected during visit

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An April 29, 2026, incident report was not signed or dated by the parent; the form was not declined.

Violation pending provider response

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) year are children in space 4 was given gummy bears on July 28, 2026; the gummy bear label has a choking hazard and not suitable for children under three (3) years old.

Violation pending provider response

A copy of the incident report was not given to the parent. An April 29, 2026 incident report was not dated or signed by a parent in space 4; the incident report was not initialed as declined.

Violation pending provider response

DCDEE facility lookup

May 2026 Unannounced visit 2 findings

Unannounced visit · May 5, 2026

Number and size of servings were not appropriate for ages and developmental levels of children in care. On April 29, 2026, staff members served meatballs to a group of two-year-old children that was not cut in developmentally appropriate portions.

Violation confirmed corrected by letter received from provider on 5/12/2026

A safe indoor and outdoor environment was not provided for the children. On April 29, 2026, staff members created an unsafe environment for children when they failed to serve food cut in developmentally appropriate portions, which resulted in a choking incident for a two-year-old child.

Violation confirmed corrected by letter received from provider on 5/12/2026

DCDEE facility lookup

Feb 2026 Unannounced visit 3 findings

Unannounced visit · February 24, 2026

All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The moulding separated from the wall in space 6.

Violation confirmed corrected by letter received from provider on 2/26/2026

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were expired creams in space 4 and space 5.

Violation confirmed corrected by letter received from provider on 2/26/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was one (1) child with an expired permission to administer creams/ointments in space 1,space 4, and space 5. There were four (4) children in space 3 with an expired permission to administer creams/ointments. There were three (3) children in space 8 with expired permission to administer creams/ointments.

Violation confirmed corrected by letter received from provider on 2/26/2026

DCDEE facility lookup

Feb 2026 Unannounced visit 2 findings

Unannounced visit · February 18, 2026

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An Incident Report (September 24, 2025) was not signed by the parent and was not maintained in the child's file; an Incident Report for a two-year-old child in space 4 was not maintained in the child's file. Thirty (30) Incident Reports were not filed/maintained in children's files.

Violation confirmed corrected by letter received from provider on 2/19/2026

Incident logs were not completed and maintained as required. Thirty (30) Incident Reports were not logged on the Incident Report Log; last reports were logged January 6, 2026.

Violation confirmed corrected by letter received from provider on 2/19/2026

DCDEE facility lookup

Nov 2025 Unannounced visit nothing cited
Nov 2025 Unannounced visit 1 finding

Unannounced visit · November 12, 2025

Children were not adequately supervised at all times. On October 31, 2025, a one (1) year-old child was left in the hallway unsupervised for less than a minute.

Violation confirmed corrected by follow-up visit made by consultant on 11/19/2025

DCDEE facility lookup

Nov 2025 Unannounced visit 1 finding

Unannounced visit · November 5, 2025

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An Unsatisfactory Fire Inspection Report was received November 4, 2025

Violation confirmed corrected by letter received from provider on 12/5/2025

DCDEE facility lookup

Oct 2025 Unannounced visit 4 findings

Unannounced visit · October 15, 2025

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not complete.

Violation confirmed corrected by letter received from provider on 10/16/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff I.S. did not have a medical report on file prior to employment.

Violation confirmed corrected by letter received from provider on 10/16/2025

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff I.S. did not have TB on file.

Violation confirmed corrected by letter received from provider on 10/20/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer ointments and creams expired for a child (E.H.) permission for sunscreen expired August 29, 2025; expired permission for for diaper cream (E.H.)-September 21, 2025 in space 4

Violation confirmed corrected by letter received from provider on 10/23/2025

DCDEE facility lookup

Aug 2025 Unannounced visit nothing cited
Aug 2025 Unannounced visit 1 finding

Unannounced visit · August 15, 2025

Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A unsatisfactory inspection was completed on July 31, 2025.

Violation confirmed corrected by letter received from provider on 12/5/2025

DCDEE facility lookup

Mar 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit 6 findings

Unannounced visit · March 3, 2025

All equipment and furnishings were not in good repair. The play equipment on the preschool play area had a broken endcap (shearing).

Violation confirmed corrected by letter received from provider on 3/19/2025

Center staff did not comply with the safe sleep policy. Staff did not complete safe sleep checks every fifteen (15) minutes.

Violation confirmed corrected by letter received from provider on 3/24/2025

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant in space 12 was not documented every fifteen (15) minutes. The infant was last documented at 10:40 a.m. and the documentation was reviewed at 11:45 a.m.; the infant was removed from the crib at 11:45 a.m.

Violation confirmed corrected by letter received from provider on 3/24/2025

Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff (L.W.) did not have a staff development plan on file or documentations of staff evaluation on file.

Violation confirmed corrected by letter received from provider on 3/10/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was last updated January 8, 2024; detailed information in the plan.

Violation confirmed corrected by letter received from provider on 3/13/2025

The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play areas.

Violation confirmed corrected by letter received from provider on 3/26/2025

DCDEE facility lookup

Feb 2025 Unannounced visit 3 findings

Unannounced visit · February 4, 2025

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (P.U.) began employment on January 14, 2025, and had an abnormal test dated January 14, 2025, on file.

Violation corrected during visit

The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. A staff member was convicted on (S.M.D.)

Violation confirmed corrected by letter received from provider on 2/4/2025

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff V.K. did not complete Child Maltreatment training within 90 days. The staff member (V.K.) began the training, but did not complete the training.

Violation confirmed corrected by letter received from provider on 2/6/2025

DCDEE facility lookup

Dec 2024 Unannounced visit 2 findings

Unannounced visit · December 16, 2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (A.W.) First Aid expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024.

Violation corrected during visit

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (A.W.) CPR expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024.

Violation corrected during visit

DCDEE facility lookup

Nov 2024 Unannounced visit nothing cited
Nov 2024 Unannounced visit 1 finding

Unannounced visit · November 6, 2024

Children were not adequately supervised at all times. A child was discovered unsupervised by staff on October 24, 2024, in space 3 for approximately five (5) minutes.

Violation confirmed corrected by follow-up visit made by consultant on 11/18/2024

DCDEE facility lookup

Oct 2024 Unannounced visit nothing cited
Sep 2024 Unannounced visit 1 finding

Unannounced visit · September 16, 2024

Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted for the month of August 2024; the last fire drill was conducted was July 22, 2024.

Violation confirmed corrected by letter received from provider on 9/24/2024

DCDEE facility lookup

Sep 2024 Unannounced visit 1 finding

Unannounced visit · September 3, 2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test.

Violation confirmed corrected by letter received from provider on 9/6/2024

DCDEE facility lookup

Aug 2024 Unannounced visit 5 findings

Unannounced visit · August 26, 2024

Each child's bed, cot, or 2" mat was not individually assigned and identified. Each child in space 2, did not have an individually assigned bed (crib). Two (2) infants were assigned to one (1) crib in space 12.

Violation confirmed corrected by follow-up visit made by consultant on 9/3/2024

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff (E.M.) did not have a medical report on file prior to employment.

Violation confirmed corrected by follow-up visit made by consultant on 9/3/2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test.

Violation confirmed corrected by letter received from provider on 9/6/2024

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff (K.O.) did not have an Heath Information form file updated annually.

Violation corrected during visit

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff (K.O.) did not have an Emergency Information form file updated annually.

Violation corrected during visit

DCDEE facility lookup

Mar 2024 Unannounced visit 2 findings

Unannounced visit · March 11, 2024

A summary of the NC Child Care Law was not posted in a prominent place in the center. A summary of the NC Child Care Law was not posted on the information board; not posted in the center.

Violation corrected during visit

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate opening to the preschool toddler playground was not less than 3 1/2 inches.

Violation confirmed corrected by letter received from provider on 4/1/2024

DCDEE facility lookup

Jan 2024 Unannounced visit 3 findings

Unannounced visit · January 12, 2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 8., and space 9., the outlet covers were not covered.

Violation corrected during visit

Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The monthly playground inspections were not completed for April 2023-December 2023.

Violation confirmed corrected by letter received from provider on 2/21/2024

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were last completed December 16, 2022 and August 7, 2023.

Violation confirmed corrected by letter received from provider on 1/25/2024

DCDEE facility lookup

Before you tour

Primrose School At Eastfield Village hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Primrose School At Eastfield Village? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.