North Carolina DCDEE cited something at 7 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 16, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. There were fifteen children present and only four children were tracked with an arrival time on the tracking tool.
Violation confirmed corrected by letter received from provider on 2/16/2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The posted menu was not dated/current.
Violation confirmed corrected by letter received from provider on 2/16/2026
The depth of the loose surfacing was not based on critical height of the equipment. Adequate mulch was not monitored under, around required fall zones and outdoor stationary play equipment.
Violation confirmed corrected by letter received from provider on 3/17/2026
Unannounced visit · August 7, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child arrived after an appointment and the parent not staff tracked the child's arrival time.
Violation corrected during visit
Unannounced visit · May 7, 2025
A valid qualification letter was not on file and available to review at the facility. During the visit on May 7, 2025, there was not a valid qualification letter on file and available to review for Marilyn Gibson.
Violation confirmed corrected by letter received from provider on 5/9/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A prescribed medication was maintained in space #4 without a six-month permission slip.
Violation confirmed corrected by letter received from provider on 5/8/2025
Unannounced visit · February 27, 2025
Children were not adequately supervised at all times. A lead teacher/substitute was monitored sitting in a small chair on the playground. Her back was faced towards children who were using the swings and was not moving about, interacting with children.
Violation confirmed corrected by letter received from provider on 2/28/2025
A current activity plan was not posted for each group of children for reference. The posted lesson plan was dated for this week 2/24-2/28. Friday was listed as Valentines Day. Valentines Day was two Fridays ago. The posted lesson was a lesson plan designated for two weeks ago.
Violation confirmed corrected by letter received from provider on 2/28/2025
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was maintained in the kitchen only. A current menu was not posted where easily seen by parents.
Violation corrected during visit
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A toddler bottle was not labeled or dated in space #3.
Violation corrected during visit
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. The mats with linen were not stored properly. Children's mats with linen were stored in a storage unit in space #2, with each sheet observed touching another sheet.
Violation corrected during visit
Diaper changing surfaces were not kept free of storage. The changing table in space #3 was monitored with children's handheld toys and a box of gloves stored on top of the changing mat.
Violation corrected during visit
Equipment and furnishings were not sturdy, stable and free of hazards. Books were monitored in poor condition in spaces #2, and #4.
Violation confirmed corrected by letter received from provider on 3/3/2025
Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted.
Violation confirmed corrected by letter received from provider on 3/4/2025
A safe indoor and outdoor environment was not provided for the children. The toddler playground was monitored with exposed tree roots potentially causing a tripping hazard.
Violation confirmed corrected by letter received from provider on 3/15/2025
There was no written emergency medical care (EMC) plan. There was not a plan posted in a prominent place.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Foam shaving cream in an aerosol can was monitored in an unlocked closet in space #1.
Violation corrected during visit
Incident logs were not completed and maintained as required. The last incident logged onto the center incident log was dated September 18, 2024. There were three to four completed incident reports that were not logged onto the center's incident log.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and zip lock bags were accessible to children under three years of age in space #2 and #3.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff hired in July of 2024 didn't obtain FA training until December 2024. The training was required within 90 days of employment.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff hired in July of 2024 did not obtain CPR training until December 2024. The training was required to be completed within 90 days of hiring.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member did not complete twenty hours of annual in-service training hours by their date of hire, 1/5/22.
Violation confirmed corrected by letter received from provider on 3/13/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator's ITS-SIDS expired in 2024. The administrator is scheduled to complete the required training March 5, 2025.
Violation confirmed corrected by letter received from provider on 3/5/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last safety drill documented was October 18, 2024. Either drill was required no later than January 18, 2024.
Violation confirmed corrected by letter received from provider on 2/28/2025
The EPR Plan did not include the location of the Ready to Go File and or the required information. The center's RTG File was not current with children's emergency contact information, an area map and current staff emergency contact information was missing or not current.
Violation confirmed corrected by letter received from provider on 3/11/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center's printed EPR plan was not current. The cover listed a current date, but the information listed in the EPR plan was dated March 2018.
Violation confirmed corrected by letter received from provider on 3/11/2025
The depth of the loose surfacing was not based on critical height of the equipment. The swings were monitored with large divots under each of the three swings. The mulch was raked during the visit and at least six inches of mulch is now under the swing seats.
Violation corrected during visit
Over-the-counter medication was given which exceeded the amount and frequency of the dosage on the manufacturer's label. Parent permission for up to 12 months was not maintained with the over-the-counter creams or on file. Six creams were monitored with the child's name on the cream, but without the signed or current permission slip.
Violation confirmed corrected by letter received from provider on 2/28/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member didn't obtain the required training within 90 days of employment. The staff member obtained the training 12/10/24 and was hired 7/1/24.
Violation corrected during visit
Unannounced visit · December 20, 2024
The operator made an effort to falsify information. The operator provided false information on two occasions regarding an incident when a child left the premises unbeknownst to staff member knowledge on December 16, 2024. The operator denied the child left the end of the driveway at the front of the facility, however, the child left the premises for approximately five minutes and was found in a busy road.
Violation confirmed corrected by follow-up visit made by consultant on 8/5/2025
Children were not adequately supervised at all times. On December 16, 2024, a staff member was unaware a three-year-old child left the premises.
Violation confirmed corrected by letter received from provider on 12/23/2024
A safe indoor and outdoor environment was not provided for the children. On December 16, 2024, as a result of staff members’ failure to provide adequate supervision, a three-year-old child left the facility and walked and/or ran along and into a busy street, which placed the child at significant risk of injury and/or harm.
Violation confirmed corrected by letter received from provider on 12/23/2024
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 8/5/2025
Unannounced visit · April 24, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The Fire inspection expired April 13, 2024.
Violation confirmed corrected by letter received from provider on 5/7/2024
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #3 three (3) infants were enrolled, however only one (1) feeding schedule was posted.
Violation confirmed corrected by letter received from provider on 5/3/2024
All equipment and furnishings were not in good repair. On the toddler playground the fence was broke and is causing a hazard at the bottom of the fence
Violation confirmed corrected by letter received from provider on 5/7/2024
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The toy box on the toddler playground is full of spider webs and dirty broken toys.
Violation confirmed corrected by letter received from provider on 5/3/2024
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Policy was not posted.
Violation corrected during visit
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. One child did not have acknowledgement that they received or operational policies were discussed before the child's first day.
Violation confirmed corrected by letter received from provider on 5/3/2024
Center did not maintain a record of daily attendance. In space #1 attendance had not been completed for today. Nine (9) children were present.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a completed medical exam in his file.
Violation confirmed corrected by letter received from provider on 5/7/2024
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. The teacher of Space #1 was drinking a drink from Starbucks, in a Starbucks cup.
Violation corrected during visit
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One child did not have smoking and tobacco restriction in his file.
Violation confirmed corrected by letter received from provider on 5/3/2024
The depth of the loose surfacing was not based on critical height of the equipment. The mulch on the preschool playground did not measure the required depth of surfacing under the swings.
Violation confirmed corrected by letter received from provider on 5/3/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. One child did not have an acknowledgment of the Prevention of Shaken Baby Syndrome in the file.
Violation confirmed corrected by letter received from provider on 5/8/2024
Unannounced visit · January 10, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Twenty children were present and only three children were signed in with an arrival time tracked.
Violation confirmed corrected by letter received from provider on 1/10/2024
Staff/child ratios applicable to a classroom, were not posted in each classroom. The posted staff to child ratio worksheet posted in space #2 was not current and based on voluntary enhanced ratios. The worksheet was updated and reposted during the visit.
Violation corrected during visit
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. An infant bottle in space #3 was monitored without a label or date. The caregiver placed a label on the bottle during the visit.
Violation corrected during visit
Each child's bed, cot, or 2" mat was not individually assigned and identified. One out of four infant cribs were individually identified in space #3.
Violation confirmed corrected by letter received from provider on 1/10/2024
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. There were four posted ITS SIDS policies. Three of the four posted policies were not customized and samples only.
Violation confirmed corrected by letter received from provider on 1/23/2024
All electrical appliances were not used in accordance with the manufacturer's instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A bottle warmer was monitored maintained on a low storage shelf located in space #3. The warmer was not at least maintained at least five feet vertically.
Violation confirmed corrected by letter received from provider on 1/11/2024
The EPR Plan did not include the location of the Ready to Go File and or the required information. The center's EPR plan RTGF was monitored not maintained current. The file was missing enrolled children's applications, blank incident reports, children's nutritional information and allergy list.
Violation confirmed corrected by letter received from provider on 1/16/2024
Staff did not complete the health and safety training within one year of employment. One staff person was due no later than April 26, 2023, to complete the required training. Another staff person completed the required training but after one year of employment.
Violation confirmed corrected by letter received from provider on 1/23/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The operator did not renew the five-year certification. It was due to renew in 2022.
Violation confirmed corrected by letter received from provider on 1/23/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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