North Carolina DCDEE cited something at 5 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE does not currently list this provider in its licensing database as of September 2026, though the record below is one it published. That may mean the licence moved, was reissued under a new number, or the program closed — it is not a statement about the record. Check with the provider or the state directly.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 20, 2026
Authorization for emergency medical care information was not signed by child's parent. One (1) child enrolled 12/10/2025 did not sign the child's application for enrollment giving authorization for the child to receive medical care.
Violation confirmed corrected by letter received from provider on 2/25/2026
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child enrolled 12/10/2025 signed the discipline policy 12/13/2025.
Violation confirmed corrected by letter received from provider on 2/25/2026
The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the outdoor swings did not meet critical height for resilient surfacing. There were holes under the swings with no mulch.
Violation confirmed corrected by letter received from provider on 2/25/2026
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child enrolled 12/10/2025 had a shaken baby policy on file signed and dated 12/13/2025.
Violation confirmed corrected by letter received from provider on 2/25/2026
Unannounced visit · October 6, 2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) employee hired 8/18/2025 had a physical exam on file dated July 11, 2024.
Violation confirmed corrected by letter received from provider on 10/11/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) employee hired 8/18/2025 had a TB Test on file dated July 11, 2024.
Violation confirmed corrected by letter received from provider on 10/13/2025
Unannounced visit · February 27, 2025
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A cracked table with broken laminate was observed on the playground accessible to children.
Violation confirmed corrected by letter received from provider on 3/7/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space B5 and B6, soft soap with keep out of each of children was observed accessible to children.
Violation corrected during visit
Application did not include the names of individuals to whom the center may release the child, as authorized by the person who signs the application. Three (3) children did not have names of individuals to whom the center may release the child.
Violation confirmed corrected by letter received from provider on 3/7/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One(1) child did not have emergency medical care information on file.
Violation confirmed corrected by letter received from provider on 3/7/2025
Authorization for emergency medical care information was not signed by child's parent. One (1) child did not have authorization for emergency medical care information signed by the child's parent.
Violation confirmed corrected by letter received from provider on 3/7/2025
Medical authorization was not present on child's first day. One (1) child did not have medical authorization present on the child's first day.
Violation confirmed corrected by letter received from provider on 3/7/2025
The depth of the loose surfacing was not based on critical height of the equipment. The depth of the loose surfacing under swings did not meet the critical height requirement.
Violation confirmed corrected by letter received from provider on 3/7/2025
Unannounced visit · September 16, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space B% , two outlets located near circle time were observed uncovered and in Space B6 a power strip was observed accessible to children with uncovered outlets.
Violation confirmed corrected by letter received from provider on 9/26/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One current staff member does not have current First Aid training. The certification expired 6/10/2024.
Violation confirmed corrected by letter received from provider on 10/17/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One current staff member does not have current CPR training. The certification expired 6/10/2024.
Violation confirmed corrected by letter received from provider on 10/17/2024
Unannounced visit · November 28, 2023
All staff records, except financial records, were not made available for review. One staff, hired 8-16-23, did not have all her staff records on site available for review, her medical information and orientation information was missing. You stated she needed to take her file home for a class.
Violation confirmed corrected by letter received from provider on 12/5/2023
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff (hired 8/18/16) does not have proof of current First Aid certification on file.
Violation confirmed corrected by letter received from provider on 12/5/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff (hired 8/18/16) does not have proof of having current CPR certification on file.
Violation confirmed corrected by letter received from provider on 12/5/2023
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff hired 11/14/23 does not have a signed acknowledgement on file proving she review the center's prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff hired 8/16/23 does not have proof of completing recognizing and responding to suspicions of maltreatment training.
Violation confirmed corrected by letter received from provider on 12/5/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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