North Carolina DCDEE cited something at 4 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · October 28, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1B, utensils wrapped in plastic and a baggies with small candy was stored on a shelf in a teacher caddy lower then five (5) feet accessible to children. This is a repeat violation.
Violation corrected during visit
Unannounced visit · December 9, 2024
A safe indoor and outdoor environment was not provided for the children. The green slide on the toddler playground has a crack next to the platform. The platform has several missing boards.
Violation confirmed corrected by letter received from provider on 12/17/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An electrical outlet was uncovered on the preschool playground.
Violation confirmed corrected by letter received from provider on 12/17/2024
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The fence around the HVAC unit closest to the door on the toddler playground was unlocked. The fence around the HVAC unit closest to the parking lot has a large hole allowing children access the area.
Violation confirmed corrected by letter received from provider on 12/17/2024
A drug or medicine was administered after its expiration date. Aquaphor diaper cream in Space 1B expired 10/2024.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member needed 2.5 training hours by 12.8.2024.
Violation confirmed corrected by letter received from provider on 12/17/2024
The depth of the loose surfacing was not based on critical height of the equipment. The mulch depth under the swing on the preschool playground measured 3" deep and did not meet the required mulch depth.
Violation confirmed corrected by letter received from provider on 12/17/2024
Unannounced visit · July 11, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection the facility passed was conducted on 6/7/23. You had an inspection on 5/31/24 and 6/3/24 but have not passed the inspection.
Violation confirmed corrected by letter received from provider on 7/11/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two ceiling tiles, in Space 4 over the sink, were observed stained.
Violation confirmed corrected by follow-up visit made by consultant on 7/25/2024
All equipment and furnishings were not in good repair. I observed a seat cushion in the book center of Space 5 that was torn, exposing the foam interior.
Violation corrected during visit
Enhanced staff/child ratios and group sizes were not met. Currently Space 1B has four children enrolled ranging in age of 9 months to 29 months. Today the infant was present and the two year old was present.
Violation confirmed corrected by follow-up visit made by consultant on 7/25/2024
Unannounced visit · January 10, 2024
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted for this week.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean and in good repair. Three ceiling tiles were observed water stained, one over the handwashing sink in space 4, one in the bathroom behind space 4 and one in the bathroom behind space 2.
Violation corrected during visit
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Prescribed asthma medication was observed in Space 1B locked in a cabinet, written permission to administer was not on site.
Violation confirmed corrected by letter received from provider on 1/19/2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One child's prescribed medication, in Space 1B, for asthma was not identifiable, it was not in the original container, , did not have a pharmacy label and did not have the child's name.
Violation confirmed corrected by letter received from provider on 1/19/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. I observed diaper creams observed locked in cabinets, the staff stated they belonged to children and staff that no longer enrolled or employed at the center and it had been more than 72 hours.
Violation corrected during visit
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child enrolled with asthma medication and device to administer the medication on site did not have a medical action plan regarding his asthma condition.
Violation confirmed corrected by letter received from provider on 1/19/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child has a medical action plan on premise regarding a milk allergy, but his medication is not on premise. It was reported the parent keeps the medication at home and she provides a milk substitute and the medical action plan is no longer valid, but there is nothing in writing indicating that change.
Violation confirmed corrected by letter received from provider on 1/19/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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