North Carolina DCDEE cited something at 4 of the 4 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 15, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. There was no current menu posted in an area that could be seen by parents.
Violation confirmed corrected by letter received from provider on 4/29/2026
Fire drills were not practiced monthly and/or the drill record was incomplete. There were no fire drills documented in December 2025, January 2026, or March 2026.
Violation confirmed corrected by letter received from provider on 4/29/2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Xtra Care Extra Thick Shave Cream with multiple warnings in the top unlocked drawer of the filing cabinet to the right of the handwashing sink, accessible to children.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member, employed on December 18, 2025, did not have an emergency information form on file. One (1) substitute provider, present and caring for children on the day of the visit, did not have an emergency information form on file.
Violation confirmed corrected by letter received from provider on 4/29/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member, employed on December 18, 2025, did not have verification of completion of First Aid Training on file.
Violation confirmed corrected by letter received from provider on 5/28/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member, employed on December 18, 2025, did not have verification of completion of CPR Training on file.
Violation confirmed corrected by letter received from provider on 5/28/2026
A valid qualification letter was not on file and available to review at the facility. One (1) staff member, Reshaunda Sanders, did not have qualifying letter on file available for review.
Violation confirmed corrected by letter received from provider on 4/29/2026
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. One (1) opened, cold can of Pepsi was on the teacher’s desk.
Violation corrected during visit
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility did not report a new staff member, employed on December 18, 2025, to the Division of Child Development and Early Education within five (5) business days. The staff member, employed on December 18, 2026, was not entered into the facility’s ABCMS Provider Portal.
Violation confirmed corrected by letter received from provider on 4/29/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent shelter-in-place/lockdown drill documented was conducted on November 13, 2025.
Violation confirmed corrected by letter received from provider on 4/29/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff member, employed on December 18, 2026, and one (1) substitute provider, present and caring for children on the day of the visit, did not sign an acknowledgement of receipt and review of the facility’s Prevention of Shaken Baby and Abusive Head Trauma Policy.
Violation confirmed corrected by letter received from provider on 4/29/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, employed on December 18, 2025, did not complete Recognizing and Responding to Suspicions of Child Maltreatment Training.
Violation confirmed corrected by letter received from provider on 4/29/2026
Unannounced visit · October 29, 2025
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. After sitting on the floor during group time, no child present washed their hands before eating breakfast.
Violation confirmed corrected by letter received from provider on 11/7/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no playground inspection documented in May 2025 or September 2025.
Violation confirmed corrected by letter received from provider on 11/7/2025
Unannounced visit · May 6, 2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, employed on August 5, 2024, did not complete Recognizing and Responding to Suspicions of Child Maltreatment Training.
Violation confirmed corrected by letter received from provider on 5/14/2025
Unannounced visit · August 20, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet on the wall under the smart board, and one (1) outlet on the wall to the left of the cubbies were not covered with outlet covers.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff members, both employed on August 5, 2024, and one (1) staff member, employed on August 1, 2024, did not have an emergency information form on file.
Violation confirmed corrected by letter received from provider on 8/30/2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. There was no medical action plan on file for one (1) child diagnosed with asthma and prescribed an Epi Pen.
Violation confirmed corrected by letter received from provider on 8/30/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was no Permission to Administer Medication Form for one (1) Epinephrine Injection USP Auto-Injector.
Violation confirmed corrected by letter received from provider on 8/30/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: children per teacher.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Pinewood Elementary Pre-Kindergarten Program? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.