Charlotte · Licensed family home
Phillips Learning Center
At a glance
- Mid-size family home, licensed for up to 8 children.
What the state has found
The state cited rules at 3 of its 8 licensing inspections since December 2023.
See each inspection
Licensing inspections
- May 27, 2026Nothing cited
- May 21, 2026Nothing cited
- Apr 22, 2026Nothing cited
Feb 10, 20262 citations
Citation
“The operator did not conduct a monthly fire drill. A fire drill was not conducted December 2025.”
Violation confirmed corrected by letter received from provider on 2/21/2026
Citation
“The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was conducted August 24, 2025.”
Violation confirmed corrected by letter received from provider on 2/21/2026
- May 7, 2025Nothing cited
- Feb 3, 2025Nothing cited
May 13, 20245 citations
Citation
“Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire.”
Violation corrected during visit
Citation
“Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete.”
Violation corrected during visit
Citation
“The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023.”
Violation confirmed corrected by letter received from provider on 5/17/2024
Citation
“Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.).”
Violation corrected during visit
Citation
“Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log.”
Violation corrected during visit
Dec 18, 20232 citations
Citation
“Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was an unlocked closet with alcohol sanitizing wipes accessible to children.”
Violation corrected during visit
Citation
“Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. Mrs. P.'s and Ms. G.'s ITS-SIDS training expired October 24, 2022.”
Violation confirmed corrected by letter received from provider on 1/4/2024
The state cited rules at 3 of this home's 8 inspections. Charlotte-area family homes inspected 8 times split three ways: 18% had fewer, 36% the same, and 46% more (28 family homes).
How all 28 Charlotte-area family homes inspected 8 times compare
Of the 28 Charlotte-area family homes the state inspected 8 times, how many of those inspections cited a rule:
- None4%
- 2 of 814%
- 3 of 836%This home
- 4 of 87%
- 5 of 825%
- 6 of 87%
- 7 of 87%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- May 27, 2026
- On file
- 8 visits since December 2023 — 5 cited nothing, 3 of those unannounced
- Fixed?
- All 9 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Feb 2026 Unannounced visit 2 findings
Unannounced visit · February 10, 2026
The operator did not conduct a monthly fire drill. A fire drill was not conducted December 2025.
Violation confirmed corrected by letter received from provider on 2/21/2026
The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The last shelter-in-place drill was conducted August 24, 2025.
Violation confirmed corrected by letter received from provider on 2/21/2026
DCDEE facility lookup On that page, enter license number 60002107 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2024 Unannounced visit 5 findings
Unannounced visit · May 13, 2024
Health questionnaire was not completed annually. The provider did not complete an annual Health Questionnaire.
Violation corrected during visit
Operator did not maintain a record of on-going training in which he/she has participated. The on-going training log was incomplete.
Violation corrected during visit
The operator did not conduct a monthly fire drill.The fire drill was not completed for December 2023.
Violation confirmed corrected by letter received from provider on 5/17/2024
Signed discipline statement did not include the required information, as outlined in rule. The enrollment date was incomplete for child (Z.C.) and child (R.A.).
Violation corrected during visit
Incident logs were not completed and maintained as required. The provider did not have a copy of the incident log.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002107 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2023 Unannounced visit 2 findings
Unannounced visit · December 18, 2023
Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. There was an unlocked closet with alcohol sanitizing wipes accessible to children.
Violation corrected during visit
Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. Mrs. P.'s and Ms. G.'s ITS-SIDS training expired October 24, 2022.
Violation confirmed corrected by letter received from provider on 1/4/2024
DCDEE facility lookup On that page, enter license number 60002107 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 522-6573
- Address
- 310 Arrowood Road, Charlotte, 28217
- License
- 60002107
- Quality program
- Five Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002107 under License Number, and open the result.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 139 licensed family homes hold. Small is 5 to 7; larger is 9 to 11.