North Carolina DCDEE cited something at 13 of the 26 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 25, 2026
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One child did not have a signed receipt of the NC Summary of the Law on file.
Violation pending provider response
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Daily tracking of children's arrival and departures was not completed. Only eight children were signed in for the morning when forty-four (44) children were present.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic covering a child's toy was monitored stored inside of a child's cubby in space #5.
Violation corrected during visit
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. Two child care vans were monitored with fire extinguishers. However, the extinguishers were not secured inside of the van.
Violation pending provider response
Center did not maintain a record of daily attendance
Violation pending provider response
Medical exam or health assessment record was not on file before or within 30 days after admission. Two children did not have a medical on file within 30 days after admission.
Violation pending provider response
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child enrolled did not have an immunization record on file within 30 days after admission.
Violation pending provider response
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One new staff member hired July 26, 2026, was not linked to the facility within five business days.
Violation pending provider response
Unannounced visit · July 23, 2026
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. After review of a video, on July 15, 2026, a lead teacher was monitored staring at a child from across the room who was playing with a toy with a stern face, while walking towards the three-year-old child with both hands on their hips. The staff member did not verbalize anything to the child before handling the child roughly.
Violation confirmed corrected by follow-up visit made by consultant on 8/4/2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. After reviewing a video, on July 15, 2026, the following was monitored. In space #5, a three-year-old child was awake and playing quietly with a toy that was stored on top of a storage unit that was adjacent to the child’s mat. The lead teacher was monitored, grabbing the child’s mid left arm, with one hand, then lifting the child across part of the mat, pulling the child towards them, then forcefully pushing the child down on the mat. The child was then observed on their knees and elbows. The lead teacher then grabbed and yanked both ankles of the child downward, to position the child in the middle of the mat. The lead teacher then grabbed the left middle arm and thigh of the child and flipped the child onto their side position. The child cried out.
Violation confirmed corrected by follow-up visit made by consultant on 8/4/2026
Discipline was related to food, rest or toileting. After reviewing a video, on July 15, 2026, a three-year-old child was forcefully disciplined by their lead teacher due to playing with a toy instead of resting on their mat.
Violation confirmed corrected by follow-up visit made by consultant on 8/4/2026
A caregiver placed something over the face of a child during rest time. On July 15, 2026, after reviewing video, a lead teacher was monitored placing the child's blanket over the entire face and majority of the child's head in space #5 during nap time.
Violation confirmed corrected by follow-up visit made by consultant on 8/4/2026
Unannounced visit · June 15, 2026
All vehicles used to transport children were not free of hazards. One van was monitored with foam exposed in two seats, right passenger visor was in disrepair and hanging and a missing ceiling vent cover.
Violation confirmed corrected by letter received from provider on 6/30/2026
Unannounced visit · May 14, 2026
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Two children's permission to administer medication were monitored expired in spaces #2 and #3.
Violation confirmed corrected by letter received from provider on 5/14/2026
Unannounced visit · February 25, 2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The church minister has not been linked to the facility in ABCMS.
Violation confirmed corrected by letter received from provider on 2/27/2026
Unannounced visit · January 20, 2026
There was no written emergency medical care (EMC) plan. The posted plan in space #8 and in the office were not current.
Violation confirmed corrected by letter received from provider on 1/21/2026
All vehicles used to transport children were not free of hazards. Two vans were monitored with a basket stored in between the front seats and not secured. Items were monitored stored inside of the basket.
Violation confirmed corrected by letter received from provider on 1/20/2026
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Medical action plans for two children were not attached to the child's application file maintained in the EPR/RTGF.
Violation confirmed corrected by letter received from provider on 1/20/2026
Unannounced visit · October 28, 2025
Children were not adequately supervised at all times. On October 20, 2025, the center administrator self-reported an incident of inappropriate interactions between two (2) children in space #3 during naptime. The inappropriate interactions occurred on and off for nine (9) minutes and the adult responsible for adequate supervision was not aware of the children's activities nor positioned herself in the classroom to maximize her ability to visually supervise children during nap time.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were seen watching television after naptime for approximately ten (10) minutes without documentation of it on a log or linked to any developmental domain.
Violation corrected during visit
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A four-year old child (child #2) in space #3 was sent to time out after nap time was completed, the child cried for approximately ten (10) minutes, and the staff member did not respond or attend to in a nurturing and appropriate manner or in keeping with the child's developmental needs.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
Facility did not have written operational policies. The center had written approved operational policies. However, the policies related to nap/rest time expectations were not followed by center staff members on October 17, 2025.
Violation confirmed corrected by follow-up visit made by consultant on 11/10/2025
Unannounced visit · September 16, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic bag was monitored stored in a child's cubby in space #5.
Violation corrected during visit
Unannounced visit · June 12, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Water bottles sent from home were monitored not labeled and/or dated.
Violation confirmed corrected by letter received from provider on 6/13/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An unused electrical outlet was monitored in space 1A.
Violation corrected during visit
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. An insulin vile monitored in space #8 did not have the prescription maintained with the medication.
Violation confirmed corrected by letter received from provider on 6/12/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The center's EPR plan was not reviewed annually in the portal system.
Violation corrected during visit
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. A child's medical action plan was not current (required every six months).
Violation confirmed corrected by letter received from provider on 6/12/2025
Unannounced visit · September 18, 2024
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The posted allergy list was monitored not current.
Violation confirmed corrected by letter received from provider on 9/19/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Sippy cups brought from home were not labeled and dated.
Violation confirmed corrected by letter received from provider on 9/19/2024
There was no written emergency medical care (EMC) plan. The posted plan was monitored not current.
Violation confirmed corrected by letter received from provider on 9/19/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Glue sticks were monitored in space #7 and #2 with children under three years of age. The glue sticks were removed and placed in classrooms for children three years of age and older.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have current FA training.
Violation confirmed corrected by letter received from provider on 9/24/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff were monitored without current CPR training.
Violation confirmed corrected by letter received from provider on 9/24/2024
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. There was an extra fire extinguisher maintained in the van that was not secured or mounted. The extinguisher was removed. One van was missing a first aid kit.
Violation confirmed corrected by letter received from provider on 9/19/2024
All vehicles used to transport children were not free of hazards. One van had torn seats with protective foam exposed in two different seats.
Violation confirmed corrected by letter received from provider on 10/1/2024
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children were routinely transported without a picture or current emergency contact information. Two vans were used to provide routine transportation.
Violation confirmed corrected by letter received from provider on 9/19/2024
For routine transport of children to and from the center, staff did not have a list of the children being transported. A transportation roster was not maintained in the vans or in the office.
Violation confirmed corrected by letter received from provider on 9/19/2024
Infants were served juice in a bottle without a prescription or written statement on file from a health care professional or licensed dietitian/nutritionist. A nine-month-old infant with juice in a sippy cup was monitored in the infant refrigerator.
Violation confirmed corrected by letter received from provider on 9/18/2024
Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. One van did not have a no smoking sign posted in the vehicle.
Violation confirmed corrected by letter received from provider on 9/19/2024
Unannounced visit · June 25, 2024
A safe indoor and outdoor environment was not provided for the children. A staff member covered a one-year-old child’s head with a blanket during nap time.
Violation confirmed corrected by letter received from provider on 8/13/2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff did not provide a nurturing environment when two staff members used cots to barricade three one year old children in corners during nap time. Additionally the same staff members made a one year old child stand for forty minutes before permitting the child to lay down on their cot during nap time.
Violation confirmed corrected by letter received from provider on 8/13/2024
Child was handled roughly. A staff member pulled a one year old child by their arm and dragged the child to readjust them while the child was laying on their cot.
Violation confirmed corrected by letter received from provider on 8/13/2024
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division has confirmed sufficient information to determine child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 6/17/2025
Unannounced visit · June 10, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space 1a bottles were not dated for one child.
Violation confirmed corrected by letter received from provider on 6/24/2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space 7 and Space 5 I observed teacher's personal bags containing Tylenol. The bags were stored in an unlocked closet and were lower than 5 feet.
Violation corrected during visit
Parent's medication authorization did not include required information. In Spaces 1a, 2, 7, and 5 medical authorization forms did not include expiration date completed by the parent.
Violation confirmed corrected by letter received from provider on 6/24/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Medication authorization forms were expired for 2 children in Space 5 and 3 children in Space 5.
Violation confirmed corrected by letter received from provider on 6/24/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces 1a,2,5,and 7 plastic bags were accessible to children. The following were observed: bags of soiled clothing in Spaces 1a, 2 and 5, ribbon wrapped in plastic in Space 7, and plastic bags in unlocked storage area un Spaces 5 and 7.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 1a two infants/toddlers had hydrocortisone without permission from physician. The manufacturer instructions state do not use for diaper rash, ask a doctor and Do not use on children under 2 years of age, ask a doctor.
Violation confirmed corrected by letter received from provider on 6/24/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Five staff did not have documentation showing they completed the health and safety training within 5 years of last completion. Of the five, four didn't complete recognizing and responding within last 5 years of completion and the fifth didn't have proof of completing any of the topics within 5 years of last completion.
Violation confirmed corrected by letter received from provider on 6/24/2024
Showing 25 of 26 records. The rest are in the state record linked above.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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