North Carolina DCDEE cited something at 9 of the 13 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 26, 2026
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An Incident Report was not competed August 12, 2026 and provided to a parent as requested documenting an injury.
Violation corrected during visit
A copy of the incident report was not given to the parent. An Incident Report was not competed August 12, 2026 and provided to a parent as requested documenting an injury.
Violation corrected during visit
Unannounced visit · April 16, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) infant bottle in Space 106 was dated 4/15/26.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in Spaces 103 and 101 were observed chipped and old glue was observed in a large area of Space 103 behind the door.
Violation confirmed corrected by letter received from provider on 5/13/2026
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One (1) child's AuviQ was not stored in the original container with the prescription attached.
Violation confirmed corrected by letter received from provider on 5/13/2026
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic shopping bags were stored beneath the changing table in Space 105. Foam was exposed on a soft climbing block in Space 114. Children in Space 114 were between 12 and 24 months of age.
Violation confirmed corrected by letter received from provider on 4/24/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated annually for four (4) children.
Violation confirmed corrected by letter received from provider on 4/24/2026
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Six (6) discipline policies did not list the date of enrollment on the signed statement.
Violation confirmed corrected by letter received from provider on 4/24/2026
Application for enrollment did not include all required information. Five (5) child applications did not include information regarding child fears and unique behavior characteristics.
Violation confirmed corrected by letter received from provider on 4/24/2026
A valid qualification letter was not on file and available to review at the facility. One (1) employee, T.W., did not have a qualification letter on file. The employee had a current qualification but did not have the new letter on file.
Violation confirmed corrected by letter received from provider on 4/24/2026
The operator did not include the criminal history mandatory reporting requirement in all new employee orientation information. The employee roster was not uploaded in the ABCMS portal.
Violation confirmed corrected by letter received from provider on 6/15/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 6/13/25 did not have signed receipt of Shaken Baby Syndrome and Abusive Head Trauma policy on file.
Violation confirmed corrected by letter received from provider on 4/24/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Five (5) employees did not have maltreatment training on file within 90 days of employment.
Violation confirmed corrected by letter received from provider on 4/24/2026
Unannounced visit · January 29, 2026
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Three (3) children under 15 months of age in Space 102 did not have feeding schedules posted.
Violation confirmed corrected by letter received from provider on 1/30/2026
Separate lavatories with hot and cold running water, soap, and individual sanitary towels or other approved hand-drying devices were not available for staff in food preparation areas or diaper changing areas. The soap dispenser was empty in Space 105.
Violation confirmed corrected by letter received from provider on 1/30/2026
Each child's bed, cot, or 2" mat was not individually assigned and identified. Cots were not labeled in Space 102, 112, and 114.
Violation confirmed corrected by letter received from provider on 1/30/2026
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. A toddler was sleeping on a cot underneath an outlet that did not have the protective cover in Space 102.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) employee hired 9/5/25 had a TB test result older than 12 months. The test result was dated 9/22/23.
Violation confirmed corrected by letter received from provider on 2/9/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 9/5/25 had a medical statement older than 12 months. The medical statement was dated 1/3/23.
Violation confirmed corrected by letter received from provider on 2/9/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee who was the office manager but did have some caregiving responsibilities did not have current First Aid training.
Violation confirmed corrected by letter received from provider on 2/21/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee who was the office manager but did have some caregiving responsibilities did not have current CPR training.
Violation confirmed corrected by letter received from provider on 2/21/2026
Unannounced visit · June 18, 2025
Children were not adequately supervised at all times. Four (4) children were observed in the restroom located in the hallway unsupervised.
Violation confirmed corrected by follow-up visit made by consultant on 7/1/2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for a child who reported to her teacher that she hurt her head. The report was not completed after the facility was informed the child received medical treatment for her injury.
Violation corrected during visit
Unannounced visit · April 29, 2025
Staff/child ratios applicable to a classroom, were not posted in each classroom. The staff/child ratio form was not posted in Space 101.
Violation corrected during visit
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children in Space 117 were observed watching a Bible story on television. It was reported that the television was used daily as part of instruction. A screen time log was not completed.
Violation confirmed corrected by letter received from provider on 5/13/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets did not have safety plugs in Spaces 101, 102, 104, cafeterias, and the hallway.
Violation corrected during visit
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence along the parking lot on the preschool playground measured below 4 feet when children were standing on the plastic barrier. Two (2) children were observed standing on the barrier and hanging on the fence during the visit.
Violation confirmed corrected by letter received from provider on 5/13/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 101.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) children (M.B, N.V., A.W.) did not have emergency medical care information on file and/or did not complete annually.
Violation confirmed corrected by letter received from provider on 5/13/2025
Emergency information record did not include chronic illness and any medication taken for the illness. A child with two (2) diagnosed chronic illnesses did not have the required emergency medication at the facility.
Violation confirmed corrected by letter received from provider on 5/13/2025
Authorization for emergency medical care information was not signed by child's parent. Emergency medical care information was not on file for one (1) child.
Violation confirmed corrected by letter received from provider on 5/13/2025
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Four (4) children (S.M., C.R., N.V., and A.W.) had expired off-premise permissions on file.
Violation confirmed corrected by letter received from provider on 5/13/2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The signed discipline policy statement for six (6) children (E.K, S.M., C.R., N.V., A.W., R.W.) did not include the date of enrollment and/or the child's name.
Violation confirmed corrected by letter received from provider on 5/13/2025
Application for enrollment did not include all required information. One (1) child had an incomplete application on file. The application did not include the parent signature and the information related to the child's behaviors or health concerns.
Violation confirmed corrected by letter received from provider on 5/13/2025
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. Medical action plans for two (2) children were not signed and dated by the parent and/or the health care professional.
Violation confirmed corrected by letter received from provider on 5/13/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A employee, S.D., hired 12/20/24 signed receipt of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy dated 3/19/24.
Violation corrected during visit
Unannounced visit · December 3, 2024
Staff/child ratios applicable to a classroom, were not posted in each classroom. One (1) teacher was observed supervising ten (10) children in the lunchroom. The youngest child present was one (1) year old.
Violation confirmed corrected by follow-up visit made by consultant on 12/17/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) bottle in Space 102 was dated 12/2/24.
Violation confirmed corrected by follow-up visit made by consultant on 12/17/2024
The written feeding plan was not modified as the child's needs changed. Feeding schedules were not updated in Space 104 to indicate food provided by the facility was allowed. All children except one (1) was observed eating food provided by the facility.
Violation confirmed corrected by follow-up visit made by consultant on 12/17/2024
A safe indoor and outdoor environment was not provided for the children. An emergency medication was stored in a teacher's bag on the floor of the gym. Children were present in the gym.
Violation confirmed corrected by follow-up visit made by consultant on 12/17/2024
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) employee's letter expired 11/20/24 and was not renewed.
Violation confirmed corrected by letter received from provider on 12/6/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee hired 7/1/24 did not have a First Aid certificate on file for review. Ms. Whittle stated training was received in August 2024, but certificates had not been received. One (1) employee hired 10/26/21 had an expired First Aid training.
Violation confirmed corrected by letter received from provider on 2/12/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee hired 7/1/24 did not have a CPR certificate on file for review. Ms. Whittle stated training was received in August 2024, but certificates had not been received. One (1) employee hired 10/26/21 had an expired CPR training.
Violation confirmed corrected by letter received from provider on 2/12/2025
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. A teacher in the lunchroom was observed with soda cup from Bojangles.
Violation confirmed corrected by follow-up visit made by consultant on 12/17/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A permission form for emergency medication expired in June 2024 and was renewed in October 2024.
Violation corrected during visit
Unannounced visit · May 1, 2024
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children in Space 117 were observed watching a video. It was reported that daily screen time was provided. A screen time log was not completed.
Violation confirmed corrected by letter received from provider on 5/13/2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. A thermometer was not observed inside the refrigerator in the lunchroom used by one (1) year olds.
Violation confirmed corrected by letter received from provider on 5/13/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls were observed peeling in 202.
Violation confirmed corrected by letter received from provider on 5/30/2024
Equipment and furnishings were not sturdy, stable and free of hazards. Paint was observed chipped and peeling on the equipment on young preschool playground.
Violation confirmed corrected by letter received from provider on 5/30/2024
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The rear fence on the preschool playground had an area greater than 3 1/2 inches between the bottom of the fence and the ground.
Violation confirmed corrected by letter received from provider on 5/13/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed without safety plugs throughout classrooms and in the gym.
Violation confirmed corrected by letter received from provider on 5/13/2024
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence on the toddler playground was less than 4 feet high on the right perimeter fence line. The gate at the rear of the playground was less than 4 feet high.
Violation confirmed corrected by letter received from provider on 5/13/2024
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. Four (4) spindles were missing on the fence surrounding the air conditioner next to the toddler playground. The unit was accessible to children.
Violation confirmed corrected by letter received from provider on 5/30/2024
Authorization for emergency medical care information was not signed by child's parent. Emergency medical care information was not included on child applications. An additional statement for authorization was not observed in child files.
Violation confirmed corrected by letter received from provider on 5/13/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Nine (9) children had expired off-premise permission forms on file.
Violation confirmed corrected by letter received from provider on 5/13/2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was not included on discipline policies for thirteen (13) children.
Violation confirmed corrected by letter received from provider on 5/13/2024
Application for enrollment did not include all required information. Two (2) child applications were not completed in full.
Violation confirmed corrected by letter received from provider on 5/13/2024
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath fall zones did not meet the required depth.
Violation confirmed corrected by letter received from provider on 6/17/2024
Staff did not complete the health and safety training within one year of employment. One (1) teacher hired 4/25/22 did not complete health and safety training.
Violation confirmed corrected by letter received from provider on 5/13/2024
Unannounced visit · February 20, 2024
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. The soap dispenser at the handwashing sink located in Space 105 was not operating. There was no hand soap at the sink.
Violation confirmed corrected by letter received from provider on 3/4/2024
A safe indoor and outdoor environment was not provided for the children. A child with a diagnosed allergy did not have emergency medication on site. A child's medical action plan listed Benadryl as another medication required to respond to an allergy. The Benadryl was not onsite.
Violation confirmed corrected by letter received from provider on 3/4/2024
Center did not maintain a record of daily attendance. Children in Space 117 were documented as departed for the day. All children were still present.
Violation corrected during visit
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. A child's medical action plan was expired.
Violation confirmed corrected by letter received from provider on 3/4/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child’s permission for antihistamine expired 1/11/24.
Violation confirmed corrected by letter received from provider on 3/4/2024
Unannounced visit · October 30, 2023
Children were not adequately supervised at all times. On October 13, 2023, a staff member left a two-year-old child was unsupervised for less than one minute.
Violation confirmed corrected by letter received from provider on 11/8/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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