North Carolina DCDEE cited something at 6 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 24, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The provider did scheudle a fire inspection outside of the month due, it was not submitted and it is not passing at this time. A correction notice was issued by the Fire Marshal's office.
Violation confirmed corrected by letter received from provider on 7/13/2026
Fire drills were not practiced monthly and/or the drill record was incomplete. A record of fire drills was not complete.
Violation confirmed corrected by letter received from provider on 7/8/2026
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In the infant room the safe sleep policy was not posted.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member M. did not have an updated annual health questionnaire on file.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member M. did not have an updated emergency medical form on file for review.
Violation corrected during visit
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child's medical record was not on file for review.
Violation confirmed corrected by letter received from provider on 7/8/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills records were not complete.
Violation confirmed corrected by letter received from provider on 7/8/2026
Unannounced visit · February 10, 2026
Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was documented as completed on 12/22/25.
Violation confirmed corrected by letter received from provider on 2/23/2026
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was documented as completed in December of 2025.
Violation confirmed corrected by letter received from provider on 2/23/2026
Unannounced visit · July 8, 2025
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space two (2) a medication was not in the original labeled container.
Violation confirmed corrected by letter received from provider on 7/21/2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space two (2) and space four (4) there were authorizations that had expired.
Violation confirmed corrected by letter received from provider on 7/21/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed in April of 2025.
Violation confirmed corrected by letter received from provider on 7/21/2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The plan did not show an updated date or trainings for review at least annually or if the plan had been revised.
Violation confirmed corrected by letter received from provider on 7/21/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training.
Violation confirmed corrected by letter received from provider on 7/21/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three (3) staff members B.M, P.M, and D.S. have not completed CPR training.
Violation confirmed corrected by letter received from provider on 7/21/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown or shelter in place drills was conducted February of 2025.
Violation confirmed corrected by letter received from provider on 7/22/2025
Unannounced visit · January 23, 2025
Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill recorded by the facility was from October of 2024.
Violation confirmed corrected by letter received from provider on 2/6/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection recorded was in June of 2024.
Violation confirmed corrected by letter received from provider on 2/6/2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Staff member O.L. did not have proof of there EMC plan being reviewed.
Violation confirmed corrected by letter received from provider on 2/6/2025
A valid qualification letter was not on file and available to review at the facility. Staff member O.L. did not have a current qualification letter to review.
Violation confirmed corrected by letter received from provider on 2/6/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The record of the last emergency drill was in June of 2024.
Violation confirmed corrected by letter received from provider on 2/6/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. In O.L's staff file there was no documentation of the EPR plan reviewed.
Violation confirmed corrected by letter received from provider on 2/6/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member O.L. did not have a signed acknowledgement in her file.
Violation confirmed corrected by letter received from provider on 2/6/2025
Unannounced visit · July 10, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current first aid training certification in their files.
Violation confirmed corrected by letter received from provider on 8/28/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members K.G. and S.W. did not have current CPR training documentation in their files.
Violation confirmed corrected by letter received from provider on 8/28/2024
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a completed medical form on file and has been enrolled for over a year.
Violation confirmed corrected by letter received from provider on 7/24/2024
Unannounced visit · January 11, 2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Space #4 (four) that serves one year old's an epi-pen was not in its original labeled container.
Violation confirmed corrected by letter received from provider on 1/30/2024
All staff records, except financial records, were not made available for review. Two new staff members S.F and N.D. files were not made available to review. There was a current employment application, and qualifying letter on file that was in compliance for N.D. and S.F. There were medical and TB forms completed and in compliance for S.F.
Violation confirmed corrected by letter received from provider on 1/30/2024
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. In the two new staff files reviewed S.F. and N.D.'s medical information was not kept separately from the other information in the staff file. Staff member N.D. did not have dated or completed medical questionnaires, health statements or TB results.
Violation confirmed corrected by letter received from provider on 1/30/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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