North Carolina DCDEE cited something at 5 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 20, 2026
A valid qualification letter was not on file and available to review at the facility. An attempt was made to monitor current Criminal Background Checks (CBC) for both Ms. Miller and the home’s other household member, Mr. Miller, as each was due to complete the required five-year renewal process prior to November 30, 2025. It was observed that neither Mr. or Ms. Miller had this current documentation on file.
Violation pending provider response
Unannounced visit · August 28, 2025
A current activity plan was not posted for each group of children for reference. While monitoring the licensed childcare space it was observed that there was no current activity plan posted or easily accessible for review.
Violation corrected during visit
Center did not maintain a record of daily attendance. The program’s daily attendance was reviewed during today’s visit. It was observed that it had not been completed either yesterday or today.
Violation corrected during visit
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Three (3) children's files were monitored during today’s visit. It was observed that one child enrolled on August 25, 2025 and present today did not have an immunization record on file.
Violation confirmed corrected by letter received from provider on 8/28/2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. Three (3) children's files were monitored during today’s visit. It was observed that one child enrolled on August 25, 2025 and present today did not have a signed/dated statement acknowledging review of the program’s discipline policy completed with the child’s date of enrollment on file.
Violation confirmed corrected by letter received from provider on 9/9/2025
Application for enrollment did not include all required information. Three (3) children's files were monitored during today’s visit. It was observed that one child enrolled on August 25, 2025 and present today did not have an application on file complete with all required information.
Violation confirmed corrected by letter received from provider on 9/9/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The program’s CBC roster was monitored during today’s visit. It was observed that the program did not have one on file and there was none available via the ABCMS portal for review.
Violation confirmed corrected by letter received from provider on 11/13/2025
Unannounced visit · April 29, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last Fire Inspection the facility has on file was conducted and approved on December 12, 2023. This was due to be completed either on or before December 11, 2024 and forwarded to myself within seven business days but this did not occur.
Violation confirmed corrected by letter received from provider on 4/30/2025
Fire drills were not practiced monthly and/or the drill record was incomplete. Program records were monitored. It was observed that documentation was not available for monthly fire drills conducted after November 2024.
Violation confirmed corrected by letter received from provider on 5/13/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Program records were monitored. Monthly outdoor inspections were monitored and it was observed that there was no documentation on file for inspections conducted in both November 2024 and December 2024.
Violation corrected during visit
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Program records were monitored. It was observed that documentation was not available for emergency drills conducted after November 2024.
Violation confirmed corrected by letter received from provider on 5/13/2025
Unannounced visit · September 4, 2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Two (2) staff files were reviewed and it was observed that last completed Health Questionnaire each staff member had on file was dated July 11, 2023. This was due to be updated either on or before July 10, 2024 and had not occurred, as required.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two (2) staff files were reviewed and it was observed that the last completed Emergency Information form that each staff member had on file was dated July 11, 2023. This was due to be updated either on or before July 10, 2024 and had not occurred, as required.
Violation corrected during visit
Unannounced visit · September 18, 2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. It was observed that attendance was taken daily but there was no sign-in or sign-out sheet being used to document the hours that children were in care.
Violation corrected during visit
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. It was observed on the Staff and Training worksheet and available documentation IT-SIDS certification expired for both C. Miller and P. Miller on September 12, 2023.
Violation confirmed corrected by letter received from provider on 9/20/2023
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. It was observed during the walk-through that the last emergency drill, a shelter in place drill, had occurred on May 13, 2023. These are required every three months and one should have taken place on August 13, 2023.
Violation confirmed corrected by letter received from provider on 9/25/2023
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The Emergency Response Plan was reviewed and found to not have been updated annually as required.
Violation confirmed corrected by letter received from provider on 9/19/2023
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and Safety trainings were first completed on August 14, 2018 for both C. Miller and P. Miller. They have not yet been completed for the five (5) year renewal as required.
Violation confirmed corrected by letter received from provider on 9/30/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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