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Charlotte · Licensed center

Ms. C's Playcare Daycare Center LLC

At a glance

  • Small center, licensed for 40 children.
  • Run by a for-profit business, which holds the license.

What the state has found

The state cited rules at 5 of its 8 licensing inspections since May 2026.

See each inspection

Licensing inspections

  • Oct 13, 2026Nothing cited
  • Sep 24, 20263 citations
    • Citation

      • “Children used space that was not approved. Children ages 2 - 4 years old were being cared for in the hallway and director's office while the director interviewed a prospective employee. The hallway and director's office are not designated child care spaces and did not have age appropriate materials available to children.”

        Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

    • Citation

      • “Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not documented on the posted menu prior to being served. Apple and cinnamon oatmeal of was served for breakfast today. The menu stated E. muffin, turkey bacon, raisin, and whole milk. I reviewed what was served for lunch on 9/23 and 9/22 on the daily sheet. On 9/23/26 it was noted that ramen chicken noodles, chicken nuggets, and water was provided and the menu stated beef stew, mixed veggies, rice, applesauce and milk. On 9/22/26 noodles with ground beef and milk were noted as served. The menu stated grilled chicken, Caesar salad, grapes and milk.”

        Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

    • Citation

      • “School-aged children were not adequately supervised. During staff interviews today it was explained that school-age children were not directly supervised in Space 3. It was explained that the teacher from Space 2 periodically checked on school-age children and the doors were left open. Staff were not in proximity to children to assure immediate intervention to safeguard a child from harm.”

        Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

  • Sep 14, 202614 citations
    • Citation

      • “A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four (4) children did not have a signed and dated statement by the parent acknowledging receipt of the Summary of Law.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “Children were not adequately supervised at all times. The teacher left Space 2 to answer the facility's door. While answering the door she was unaware of the children's activities inside the classroom.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two (2) children under 15 months in Space 1 did not have signed feeding schedules.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) employee hired 6/22/26 did not have a medical report on file.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 6/22/26 did not have a health questionnaire on file.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation did not indicate the number of hours each employee received during orientation and the date of orientation training topics was not listed.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee's First Aid expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.”

        Violation confirmed corrected by letter received from provider on 10/5/2026

    • Citation

      • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee's CPR expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.”

        Violation confirmed corrected by letter received from provider on 10/5/2026

    • Citation

      • “Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) children did not have acknowledgment of receipt or discussion of the operational policies in the the child's file.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “Emergency information did not name child's health care professional. Four (4) children did not have the name of a health care professional listed for their emergency medical care information. One (1) child's emergency medical care information was not dated.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child did not have the date of enrollment listed on the discipline policy and one (1) child did not have a signed discipline policy in their file for review.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “Application for enrollment did not include all required information. The application was not completed fully for three (3) children specific to listing fears, allergies, and unique behavior characteristics.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Three (3) children did not have documentation that the smoking and tobacco restriction was discussed with parents.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

    • Citation

      • “A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two (2) children did not have a signed statement that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was received.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

  • Aug 31, 20263 citations
    • Citation

      • “Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The minimum staff/child ratio for children one year of age is 1:6. There were seven (7) children with one (1) teacher on the toddler playground. Two (2) of the children were one year of age. The teacher was over ratio by one child.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

    • Citation

      • “Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) children between 12 and 24 months of age enrolled in Space 1 were combined with children from Space 2 on the toddler playground. The oldest child in Space 2 was three years old.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

    • Citation

      • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard. Repeat violation”

        Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

  • Aug 13, 20263 citations
    • Citation

      • “Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not documented on 8/12/26. The arrival time for one (1) child was not documented on 8/13/26.”

        Violation corrected during visit

    • Citation

      • “Children under one year of age were not kept separate from children two years and older. Two (2) two year old children were being cared for in Space 1 with a child under 12 months of age. Repeat violation”

        Violation confirmed corrected by follow-up visit made by consultant on 8/31/2026

    • Citation

      • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard.”

        Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

  • Aug 4, 20267 citations
    • Citation

      • “Children were not adequately supervised at all times. The teacher in Space 2 left a two year old child unsupervised to answer the door.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

    • Citation

      • “Children under one year of age were not kept separate from children two years and older. A child under 12 months of age was cared for in Space 1 with a two year old, five year old and a ten year old.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/31/2026

    • Citation

      • “Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were documented for June or July.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

    • Citation

      • “The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1 for infant care.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

    • Citation

      • “Children's records were not made available for review. Four (4) children did not have files.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

    • Citation

      • “The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee did not have a signed shaken baby policy on file.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

    • Citation

      • “The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The posted EMC did not list an alternate and the primary individual was not onsite upon arrival today.”

        Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

  • Jun 8, 2026Nothing cited
  • May 14, 2026Nothing cited

The state cited rules at 5 of this center's 8 inspections. Charlotte-area centers inspected 8 times split about evenly: about a third had fewer, a third the same, and a third more (73 centers).

How all 73 Charlotte-area centers inspected 8 times compare

Of the 73 Charlotte-area centers the state inspected 8 times, how many of those inspections cited a rule:

  • 1 of 81%
  • 2 of 84%
  • 3 of 814%
  • 4 of 812%
  • 5 of 829%This center
  • 6 of 823%
  • 7 of 815%
  • All 81%
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
October 13, 2026
On file
8 visits since May 2026 — 3 cited nothing, 1 of those unannounced
Fixed?
All 30 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Oct 2026 Unannounced visit nothing cited
Sep 2026 Unannounced visit 3 findings

Unannounced visit · September 24, 2026

Children used space that was not approved. Children ages 2 - 4 years old were being cared for in the hallway and director's office while the director interviewed a prospective employee. The hallway and director's office are not designated child care spaces and did not have age appropriate materials available to children.

Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Food substitutions were not documented on the posted menu prior to being served. Apple and cinnamon oatmeal of was served for breakfast today. The menu stated E. muffin, turkey bacon, raisin, and whole milk. I reviewed what was served for lunch on 9/23 and 9/22 on the daily sheet. On 9/23/26 it was noted that ramen chicken noodles, chicken nuggets, and water was provided and the menu stated beef stew, mixed veggies, rice, applesauce and milk. On 9/22/26 noodles with ground beef and milk were noted as served. The menu stated grilled chicken, Caesar salad, grapes and milk.

Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

School-aged children were not adequately supervised. During staff interviews today it was explained that school-age children were not directly supervised in Space 3. It was explained that the teacher from Space 2 periodically checked on school-age children and the doors were left open. Staff were not in proximity to children to assure immediate intervention to safeguard a child from harm.

Violation confirmed corrected by follow-up visit made by consultant on 10/13/2026

DCDEE facility lookup On that page, enter license number 60004443 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2026 Unannounced visit 14 findings

Unannounced visit · September 14, 2026

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four (4) children did not have a signed and dated statement by the parent acknowledging receipt of the Summary of Law.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

Children were not adequately supervised at all times. The teacher left Space 2 to answer the facility's door. While answering the door she was unaware of the children's activities inside the classroom.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Two (2) children under 15 months in Space 1 did not have signed feeding schedules.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) employee hired 6/22/26 did not have a medical report on file.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) employee hired 6/22/26 did not have a health questionnaire on file.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation did not indicate the number of hours each employee received during orientation and the date of orientation training topics was not listed.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee's First Aid expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.

Violation confirmed corrected by letter received from provider on 10/5/2026

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee's CPR expired on 9/12/26. Distance learning was received for the classroom portion for renewal on 8/18/26, however the skills portion had not yet been taken.

Violation confirmed corrected by letter received from provider on 10/5/2026

Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Three (3) children did not have acknowledgment of receipt or discussion of the operational policies in the the child's file.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

Emergency information did not name child's health care professional. Four (4) children did not have the name of a health care professional listed for their emergency medical care information. One (1) child's emergency medical care information was not dated.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child did not have the date of enrollment listed on the discipline policy and one (1) child did not have a signed discipline policy in their file for review.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

Application for enrollment did not include all required information. The application was not completed fully for three (3) children specific to listing fears, allergies, and unique behavior characteristics.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Three (3) children did not have documentation that the smoking and tobacco restriction was discussed with parents.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two (2) children did not have a signed statement that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was received.

Violation confirmed corrected by follow-up visit made by consultant on 9/24/2026

DCDEE facility lookup On that page, enter license number 60004443 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2026 Unannounced visit 3 findings

Unannounced visit · August 31, 2026

Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The minimum staff/child ratio for children one year of age is 1:6. There were seven (7) children with one (1) teacher on the toddler playground. Two (2) of the children were one year of age. The teacher was over ratio by one child.

Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

Children between 12 and 24 months of age were grouped with children 3 years of age or older. Two (2) children between 12 and 24 months of age enrolled in Space 1 were combined with children from Space 2 on the toddler playground. The oldest child in Space 2 was three years old.

Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard. Repeat violation

Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

DCDEE facility lookup On that page, enter license number 60004443 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2026 Unannounced visit 3 findings

Unannounced visit · August 13, 2026

Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The departure time for one (1) child was not documented on 8/12/26. The arrival time for one (1) child was not documented on 8/13/26.

Violation corrected during visit

Children under one year of age were not kept separate from children two years and older. Two (2) two year old children were being cared for in Space 1 with a child under 12 months of age. Repeat violation

Violation confirmed corrected by follow-up visit made by consultant on 8/31/2026

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The stucco/cement on the side of the foundation was observed peeling and coming off in the infant/toddler playground posing a choking hazard.

Violation confirmed corrected by follow-up visit made by consultant on 9/14/2026

DCDEE facility lookup On that page, enter license number 60004443 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2026 Unannounced visit 7 findings

Unannounced visit · August 4, 2026

Children were not adequately supervised at all times. The teacher in Space 2 left a two year old child unsupervised to answer the door.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

Children under one year of age were not kept separate from children two years and older. A child under 12 months of age was cared for in Space 1 with a two year old, five year old and a ten year old.

Violation confirmed corrected by follow-up visit made by consultant on 8/31/2026

Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were documented for June or July.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in Space 1 for infant care.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

Children's records were not made available for review. Four (4) children did not have files.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee did not have a signed shaken baby policy on file.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The posted EMC did not list an alternate and the primary individual was not onsite upon arrival today.

Violation confirmed corrected by follow-up visit made by consultant on 8/13/2026

DCDEE facility lookup On that page, enter license number 60004443 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jun 2026 Announced visit nothing cited
May 2026 Announced visit nothing cited

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(704) 665-9163
Address
5842 Hickory Grove Rd, Charlotte, 28215
License
60004443

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.

Run Ms. C's Playcare Daycare Center LLC? Correct or add anything here, free.
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From North Carolina DCDEE’s published reports, last checked November 8, 2026.

Details

  • Phone, Address, License — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004443 under License Number, and open the result.
  • Who runs it — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004443 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.

Small means the smallest quarter of Charlotte-area’s 605 licensed centers by state-licensed capacity: 11 to 50 children. Medium is 51 to 162; large is 163 to 528.

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