North Carolina DCDEE cited something at 5 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 16, 2026
Electrical cords were accessible to infants and toddlers. A cord to a radio was accessible to toddler children in space 2; the radio could have toppled over off a shelf and caused an injury to a child.
Violation corrected during visit
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Permission to transport forms expired for children (M.A.) expired December 31, 2025.
Violation confirmed corrected by letter received from provider on 3/2/2026
Unannounced visit · October 30, 2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A child's Permission to Administer Ointments/Creams expired 10/14/2025.
Violation confirmed corrected by letter received from provider on 11/10/2025
Unannounced visit · June 16, 2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Medication for A.G. expired June 2024.
Violation corrected during visit
Unannounced visit · February 21, 2025
Parent's medication authorization did not include required information. Parent authorization to administer over the counter topical ointments, did not contain the length of time the authorization is valid for child (M.J.).
Violation confirmed corrected by letter received from provider on 2/26/2025
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Off premise expired for (M.A.) on December 31, 2024.
Violation confirmed corrected by letter received from provider on 2/26/2025
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The enrollment date was incomplete for (Y.A.) on the child's discipline policy.
Violation corrected during visit
Unannounced visit · February 28, 2024
All equipment and furnishings were not in good repair. A broken riding toy and a broken kitchen set were observed in the outdoor play area.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) bottles of antifreeze were on the Chevrolet bus.
Violation corrected during visit
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's safe sleep policy was not posted.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete First Aid within ninety (90) days.
Violation confirmed corrected by letter received from provider on 2/29/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A new staff member (B.M.) did not complete CPR within ninety (90) days.
Violation confirmed corrected by letter received from provider on 2/29/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff (J.M.) did not complete the required number of hours according to their education and experience.
Violation confirmed corrected by letter received from provider on 2/29/2024
Each adult and child was not restrained by appropriate individual belt/device. A booster seat in the vehicle (Toyota van) expired 2015.
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A child (M.W.) did not have emergency and identifying information available in the vehicles (Toyota van & Chevrolet van).
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.
Violation confirmed corrected by letter received from provider on 2/28/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Mallard Creek Learning Center? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.