Charlotte · Licensed family home
Majestic Hearts Childcare LLC
At a glance
- Mid-size family home, licensed for up to 8 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 2 of its 8 licensing inspections since January 2024.
See each inspection
Licensing inspections
- Jul 15, 2026Nothing cited
Jan 5, 20261 citation
Citation
“Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. A permission to play outside/off premise form expired for child (Mar.M) on August 26, 2025; forms were not completed for (H.M.) and (M. M), (M. M)”
Violation confirmed corrected by letter received from provider on 1/14/2026
Aug 4, 20254 citations
Citation
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The owner/operator D. Quarles qualification letter expired on July 13, 2025.”
Violation confirmed corrected by letter received from provider on 8/13/2025
Citation
“A valid qualification letter was not on file and available for review at the facility. A letter was not on file for D.Q.; expired July 13, 2025.”
Violation confirmed corrected by letter received from provider on 8/13/2025
Citation
“A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in ABCMS is incomplete.”
Violation confirmed corrected by letter received from provider on 8/13/2025
Citation
“Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. A bottle of Vanilla Blount Spray was accessible to children during the visit; label had a "keep out of reach of children" label.”
Violation corrected during visit
- Jun 5, 2025Nothing cited
- Jan 13, 2025Nothing cited
- Jun 27, 2024Nothing cited
- Mar 19, 2024Nothing cited
- Jan 22, 2024Nothing cited
The state cited rules at 2 of this home's 8 inspections. Most Charlotte-area family homes inspected 8 times had more: 82% of 28 had rules cited at 3 or more.
How all 28 Charlotte-area family homes inspected 8 times compare
Of the 28 Charlotte-area family homes the state inspected 8 times, how many of those inspections cited a rule:
- None4%
- 2 of 814%This home
- 3 of 836%
- 4 of 87%
- 5 of 825%
- 6 of 87%
- 7 of 87%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- July 15, 2026
- On file
- 8 visits since January 2024 — 6 cited nothing, 5 of those unannounced
- Fixed?
- All 5 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Jan 2026 Unannounced visit 1 finding
Unannounced visit · January 5, 2026
Operator and/or staff member did not have permission from the parent to walk children off-premises for play or outings. A permission to play outside/off premise form expired for child (Mar.M) on August 26, 2025; forms were not completed for (H.M.) and (M. M), (M. M)
Violation confirmed corrected by letter received from provider on 1/14/2026
DCDEE facility lookup On that page, enter license number 60004320 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 4 findings
Unannounced visit · August 4, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years from the date of issuance). The owner/operator D. Quarles qualification letter expired on July 13, 2025.
Violation confirmed corrected by letter received from provider on 8/13/2025
A valid qualification letter was not on file and available for review at the facility. A letter was not on file for D.Q.; expired July 13, 2025.
Violation confirmed corrected by letter received from provider on 8/13/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The roster in ABCMS is incomplete.
Violation confirmed corrected by letter received from provider on 8/13/2025
Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. A bottle of Vanilla Blount Spray was accessible to children during the visit; label had a "keep out of reach of children" label.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60004320 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 390-1562
- Address
- 1525 Prairie Valley Dr, Charlotte, 28269
- License
- 60004320
- Quality program
- Five Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004320 under License Number, and open the result.
- Who runs it — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60004320 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Mid-size means licensed for 8 children, the size at least half of Charlotte-area’s 139 licensed family homes hold. Small is 5 to 7; larger is 9 to 11.