Loving Care Learning Center

Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member Ch. I. did not have the required on-going training hours completed within the required timeframe.

Violation confirmed corrected by letter received from provider on 7/23/2026

Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child did not have a medical record on file after enrollment.

Violation corrected during visit

Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not practiced in the required time frame.

Violation confirmed corrected by letter received from provider on 7/21/2026

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member Ch.I. compeleted the training outside of the required timeline.

Violation confirmed corrected by follow-up visit made by consultant on 7/7/2026

Staff did not complete the health and safety training within one year of employment. Staff member Ch.I. did not have a record of the completed health and safety training on file.

Violation confirmed corrected by letter received from provider on 7/23/2026

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. A child's file did not have acknowledgement of the required document in their file.

Violation confirmed corrected by letter received from provider on 7/23/2026

Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Volunteer J.M. did not have a health questionnaire on file.

Violation confirmed corrected by follow-up visit made by consultant on 7/7/2026

An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A child in the room that serves toddlers did not have a written feeding plan posted for one child.

Violation confirmed corrected by letter received from provider on 7/21/2026

Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. A child was observed not washing their hands after using the restroom and children were not observed washing hands before lunch.

Violation confirmed corrected by letter received from provider on 7/21/2026

All staff records, except financial records, were not made available for review. No staff files were on site for rewview.

Violation confirmed corrected by follow-up visit made by consultant on 7/7/2026

Individual applications were not on file for each child. No children's files were on site for review.

Violation confirmed corrected by follow-up visit made by consultant on 7/7/2026

The depth of the loose surfacing was not based on critical height of the equipment. The dept of the mulch was less than the required amount around the critical height areas on the outdoor learning center that serves preschool aged children

Violation confirmed corrected by letter received from provider on 7/21/2026

A violation was found for which there is no item number. All children's files and staff files were not on site for review.

Violation confirmed corrected by follow-up visit made by consultant on 7/7/2026

Children were not adequately supervised at all times. It was confirmed that a child was resting in a space not licensed and was left alone without proper supervision.

Violation confirmed corrected by letter received from provider on 6/26/2026

On or before the first day of work, the operator did not verify the age of the volunteer and/or substitute provider and/or documentation of date of birth was not maintained in the individual's personnel file. A volunteer's file did not have confirmation of date of birth to verify age.

Violation confirmed corrected by letter received from provider on 1/22/2026

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One (1) child enrolled did not have proof that the NC Child Care Law was received.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space two (2) and space one (3) there were electrical outlets uncovered.

Violation confirmed corrected by letter received from provider on 8/6/2025

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child in space two (2) has an expired permission slip for emergency medication.

Violation confirmed corrected by letter received from provider on 8/6/2025

The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC was not reviewed annually with staff members M.H, C.R, N.P, and O.B.

Violation confirmed corrected by letter received from provider on 8/6/2025

A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. Two (2) children enrolled in the center did not have proof on file that the families were given and/or explained the safe sleep policy.

Violation confirmed corrected by letter received from provider on 8/6/2025

All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member's M.H, I.H, C.R, S.C, N.P, and C.I. did not have an annual health questionnaire on file.

Violation confirmed corrected by letter received from provider on 8/6/2025

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff member's M.H, I.H, C.R, S.C, N.P, and C.I. did not have emergency information files updated annually or as changes occurred on file.

Violation confirmed corrected by letter received from provider on 8/6/2025

Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Two (2) children enrolled did not have proof in their files that they were notified of the operational policies.

Violation confirmed corrected by letter received from provider on 8/6/2025

Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Two (2) children's file did not have proof that a parent participation plan was discussed upon enrollment.

Violation confirmed corrected by letter received from provider on 8/6/2025

Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Two (2) children did not have a signed or dated statement that the discipline policy was reviewed and received upon enrollment.

Violation confirmed corrected by letter received from provider on 8/6/2025

The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Staff member's N.P, O.B, M.H, and C.R. have not reviewed the EPR plan annually.

Violation confirmed corrected by letter received from provider on 8/6/2025

All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Staff members M.H, S.C, N.P, and O.B. have not reviewed or documented review of the EPR file.

Violation confirmed corrected by letter received from provider on 8/6/2025

The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Two (2) enrolled children did not have proof of a signed tobacco restriction policy on file.

Violation confirmed corrected by letter received from provider on 8/6/2025

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff member's Ch. I, O.B, I.H, M.H, C.R, S.C, and C.I did not have a separate file for TB forms and Health Questionnaires.

Violation confirmed corrected by letter received from provider on 8/6/2025

Staff did not complete the health and safety training within one year of employment. There was no record of staff member C.S. completing health and safety training within first year of employment.

Violation corrected during visit

The professional development plan was not reviewed annually. Staff member's O.B and C.R. did not have a professional development plan on file.

Violation confirmed corrected by letter received from provider on 8/6/2025

A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two (2) children did not have a prevention of shaken baby syndrome and abusive head trauma policy on file.

Violation confirmed corrected by letter received from provider on 8/6/2025

Children were not adequately supervised at all times. It was reported that supervision policies are not followed at all times.

Violation confirmed corrected by letter received from provider on 5/27/2025

Center staff did not comply with the safe sleep policy. A child in care did not have a safe sleep log completed or on file for their first week of care.

Violation confirmed corrected by letter received from provider on 5/27/2025

The center had not developed and adopted a written safe sleep policy. The facility does not have a safe sleep policy for infants in their care.

Violation confirmed corrected by letter received from provider on 5/27/2025

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. In the room that provides care for infants there was not a safe sleep policy posted.

Violation confirmed corrected by letter received from provider on 5/27/2025

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff Member S.C's first aid training is expired.

Violation confirmed corrected by letter received from provider on 6/18/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member S.C.'s CPR training has expired.

Violation confirmed corrected by letter received from provider on 6/18/2025

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff member S.C. medical information was not maintained separately from the personnel file.

Violation confirmed corrected by letter received from provider on 5/27/2025

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member S.C. did not complete Recognizing and Responding to Suspicions of Child Maltreatment with in ninety (90) days of employment.

Violation confirmed corrected by letter received from provider on 5/27/2025

Menus for all meals and snacks were not planned at least 1 week ahead and dated. The current weeks' menu was not posted.

Violation corrected during visit

Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate door that leads to the parking lot had a space equaling five (5) inches on the bottom and had sharp protruding points that is a hazard.

Violation confirmed corrected by letter received from provider on 4/30/2025

Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The outdoor air conditioning unit protective barrier was not secured.

Violation confirmed corrected by letter received from provider on 4/30/2025

Incident logs were not completed and maintained as required. The facility did not have an incident log to accompany the incident reports.

Violation confirmed corrected by letter received from provider on 4/30/2025

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A volunteer in the facility did not have a TB test or TB screening completed before the first day working with children.

Violation confirmed corrected by letter received from provider on 4/30/2025

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. New Staff Member L.S. did not have six (6) hours of orientation within the first two (2) weeks.

Violation confirmed corrected by letter received from provider on 4/30/2025

Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff member L.S. medical file was not maintained separately form the main staff folder.

Violation confirmed corrected by letter received from provider on 4/30/2025

Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not have a health questionnaire on file before the first day of work.

Violation confirmed corrected by letter received from provider on 4/30/2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report was not on file for a staff member (S.C) hired on 12/6/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A TB test was not on file for a staff member (S.C) hired on 12/6/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Emergency Information form was not on file for a staff member (S.C) hired on 12/6/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for a staff member (S.C) hired on 12/6/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Prevention of Shaken Baby Syndrome and Abusive was not on file for a staff member (S.C) hired on 12/6/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One enrolled child's emergency medication authorization form expired on 5/25/24.

Violation confirmed corrected by letter received from provider on 12/23/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A bottle of Ethanol Gel that had a "Keep out of reach of children" that was accessible to children.

Violation corrected during visit

Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. I observed a bottle of Ibuprofen "equate" in a staff member's bag, accessible to preschool age children.

Violation corrected during visit

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A new employee (L.C), 10/11/2024 did not have a medical report on file during today's visit.

Violation confirmed corrected by letter received from provider on 10/31/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed copy of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy, in a new staff's file (L.C) that was hired 10/11/2024.

Violation corrected during visit

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The sign in and out document was not completed for today.

Violation confirmed corrected by letter received from provider on 9/10/2024

A current activity plan was not posted for each group of children for reference. The preschool classroom did not have a current activity plan posted for this week.

Violation confirmed corrected by letter received from provider on 9/10/2024

Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drill was not completed nor documented on the fire drill document that was made available for review during today's visit.

Violation confirmed corrected by letter received from provider on 9/10/2024

A safe indoor and outdoor environment was not provided for the children. The center's smoke detector produced a beeping sound, indicating either the battery needed to be changed or the smoke detector was functioning correctly. This is a safety concern and should be addressed immediately when children are in care.

Violation confirmed corrected by letter received from provider on 9/10/2024

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One electrical outlet was observed uncovered and accessible in the toddler class near the changing table.

Violation corrected during visit

Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence near the parking spaces did not measure the required 4 feet in height. Also, part of the fence on the preschool/school age playground had areas that did not meet the 4 feet in height requirement for fencing.

Violation confirmed corrected by letter received from provider on 9/10/2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed plastic accessible behind an unlock diaper changing table cabinet in the toddler classroom.

Violation corrected during visit

The depth of the loose surfacing was not based on critical height of the equipment. Mulch did not measured the required 6 inches deep underneath climbing equipment on the outdoor learning environment.

Violation confirmed corrected by letter received from provider on 9/10/2024