North Carolina DCDEE cited something at 9 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 4, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Two children's arrival times were not documented in space #1.
Violation corrected during visit
Staff/child ratios applicable to a classroom, were not posted in each classroom. The top portion of the form was not completed fully in spaces #1 and #6.
Violation confirmed corrected by letter received from provider on 2/4/2026
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu in the hallway was not updated to reflect the change in menu items.
Violation corrected during visit
Equipment and furnishings were not sturdy, stable and free of hazards. Books monitored in poor condition were identified in spaces #3 and #4.
Violation corrected during visit
The EPR Plan did not include the location of the Ready to Go File and or the required information. The RTGF was not current with an area map, or center emergency numbers.
Violation confirmed corrected by letter received from provider on 2/9/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member was hired had CMT training completed but the training was older than one year and did not obtain the training within 90 days of hiring.
Violation confirmed corrected by letter received from provider on 2/8/2026
Unannounced visit · August 28, 2025
All equipment and furnishings were not in good repair. Metal pegs were monitored protruding upwards over the black plastic border outdoors and fencing around HVAC systems were monitored with chipped paint.
Violation confirmed corrected by letter received from provider on 8/29/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One existing caregiver's ITS-SIDS training certification expired April 26, 2025.
Violation confirmed corrected by letter received from provider on 8/28/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Only two existing staff were linked in the ABCMS. There were eight former staff linked that need to be unlinked from the facility in the system.
Violation confirmed corrected by letter received from provider on 9/5/2025
Unannounced visit · August 12, 2025
There was no written emergency medical care (EMC) plan. The posted EMC plan had at least three staff listed who were not working during the summer months.
Violation confirmed corrected by follow-up visit made by consultant on 8/28/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The kitchen door was left open with hazardous products stored.
Violation corrected during visit
Unannounced visit · July 30, 2025
Children used space that was not approved. A school-age child was permitted to use the teacher's lounge for two weeks in June.
Violation corrected during visit
Children's records were not made available for review. A school age child attended the facility for two weeks without a file.
Violation corrected during visit
School-aged children were not adequately supervised. A school age child was permitted to use the teacher's lounge for two weeks without adequate supervision.
Violation corrected during visit
Unannounced visit · February 12, 2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A medication no longer needed and expired was not discarded or returned to the parent within 72 hours of parent indicating the child no longer required the medication.
Violation confirmed corrected by letter received from provider on 2/12/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not provide verifiable proof of obtaining the required training.
Violation confirmed corrected by letter received from provider on 2/12/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not provide verifiable proof of completion for CPR training.
Violation confirmed corrected by letter received from provider on 2/12/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The annual review of the center's EPR plan did not occur due to inclement weather in January of 2025. The annual review has not occurred before expiration.
Violation confirmed corrected by letter received from provider on 2/13/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission slip on file for a prescribed medication was valid for a year and not for six months. The permission slip expired.
Violation confirmed corrected by letter received from provider on 2/12/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff didn't obtain the required training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/26/2025
Staff did not complete the health and safety training within one year of employment. One staff member didn't complete the required training within one year of employment. One required training on medications was not obtained.
Violation confirmed corrected by letter received from provider on 2/28/2025
Unannounced visit · September 12, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Sippy cups were monitored in the hallway cubbies not labeled or dated.
Violation confirmed corrected by letter received from provider on 9/12/2024
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). Two infant feeding schedules were not transitioned to the one-year-old room, space #1.
Violation confirmed corrected by letter received from provider on 9/12/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. There were plastic zip lock bags in the hallway cubbies accessible to children under the age of three. The bags were removed during the visit. Glue sticks were made inaccessible to children in space #4 (two-year-old room).
Violation corrected during visit
Unannounced visit · June 17, 2024
A current activity plan was not posted for each group of children for reference. The posted lesson plan posted outside of space #1 was not current. A current activity plan was posted during the visit.
Violation corrected during visit
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. Space #1 was monitored with center shelves with one bucket of materials offered. Missing items and multiples of three of the same toys were not available to children.
Violation confirmed corrected by letter received from provider on 6/17/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Sippy cups were monitored not labeled or dated in the hallway cubbies. The sippy cups were labeled during the visit.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. One permission slip was monitored without a date in space #4.
Violation confirmed corrected by letter received from provider on 6/17/2024
Unannounced visit · February 15, 2024
The center did not have developmentally appropriate equipment and materials accessible daily. Glue sticks were monitored in a cabinet in space #1 with children under the age of three.
Violation confirmed corrected by letter received from provider on 2/22/2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In spaces #1, #4 and #6 there were not multiples of three of the same toys offered to children.
Violation confirmed corrected by letter received from provider on 2/22/2024
A safe indoor and outdoor environment was not provided for the children. Fallen Gum Balls and broken brambles were monitored on the ground throughout the outdoor environment, and tripping hazard.
Violation confirmed corrected by letter received from provider on 2/22/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were monitored in the following spaces accessible to children: spaces #1, and #4.
Violation confirmed corrected by letter received from provider on 2/22/2024
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The SIDS policy posted in space #6 was not the same policy on file and given to parents. The sample SIDS policy given to parents was a sample policy and not customized. One infant file was monitored without customization and signed policy.
Violation confirmed corrected by letter received from provider on 2/22/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff person was hired without a medical prior to hiring.
Violation confirmed corrected by letter received from provider on 2/16/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Six children's files were monitored for compliance and none of the six children had current annual permission for off premises activities, like monthly fire drills.
Violation confirmed corrected by letter received from provider on 2/22/2024
The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The EPR plan was monitored and dated, May 2019. The consultant and health consultants contact information was not current.
Violation confirmed corrected by letter received from provider on 2/22/2024
The EPR Plan did not include the location of the Ready to Go File and or the required information. The monitored RTGF was not current. There were not any blank incident reports, center allergy list, medical action plans attached to the child's application or area map.
Violation confirmed corrected by letter received from provider on 2/22/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child with a chronic medical condition did not have a current medical action plan on file.
Violation confirmed corrected by letter received from provider on 2/22/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The permission slip was required every six months for a chronic medical condition. An Epi Pen and Benadryl were on file without permission to administer.
Violation confirmed corrected by letter received from provider on 2/22/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two existing staff did not have completed documentation or proof on file to show they completed all training requirements related to health and safety training every five years.
Violation confirmed corrected by letter received from provider on 2/22/2024
Unannounced visit · September 19, 2023
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The center's annual fire inspection was due no later than September 12, 2023. It was not obtained until September 14, 2023.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
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