North Carolina DCDEE cited something at 4 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 24, 2026
The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. A tree root was exposed on the preschool playground that was a potential tripping hazard.
Violation corrected during visit
Incident logs were not completed and maintained as required. Incident reports from February were not entered into the incident log.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The first aid certification for staff member L.W. expired on 1/18/26.
Violation confirmed corrected by letter received from provider on 3/10/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR certification for staff member, L.W. expired on 1/18/26.
Violation confirmed corrected by letter received from provider on 3/10/2026
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member's evaluation was completed annually as required.
Violation confirmed corrected by letter received from provider on 3/10/2026
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not contain the required medical assessment.
Violation confirmed corrected by letter received from provider on 3/10/2026
Unannounced visit · August 13, 2025
Incident logs were not completed and maintained as required. Incident logs were not maintained as required. Incident reports from March through August had not been logged.
Violation corrected during visit
Unannounced visit · February 28, 2025
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Two (2) children's files did not contain the required parent acknowledgement of the facility's operational policies.
Violation confirmed corrected by letter received from provider on 3/11/2025
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. A medical file was not maintained separately from the staff member's personnel file for two (2) staff members.
Violation corrected during visit
Unannounced visit · August 31, 2023
Incident logs were not completed and maintained as required. Incident reports from April and May 2023 were not documented on the incident log.
Violation corrected during visit
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member, C.A. did not have documentation of the required 16 hours of orientation.
Violation confirmed corrected by letter received from provider on 9/12/2023
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, C.A. did not complete the required first aid certification.
Violation confirmed corrected by letter received from provider on 9/12/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, C.A. did not complete the required CPR certification.
Violation confirmed corrected by letter received from provider on 9/12/2023
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member, C.A. did not complete the review of the policy prior to working with children.
Violation confirmed corrected by letter received from provider on 9/12/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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