North Carolina DCDEE cited something at 10 of the 14 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 15, 2026
A safe indoor and outdoor environment was not provided for the children. In Space 4, a door to the bathroom was peeling with splinters present. In Space 4, the blind cords were tied together and accessible to children.
Violation confirmed corrected by letter received from provider on 6/27/2026
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The current EPR is dated February 21, 2025.
Violation corrected during visit
Unannounced visit · February 24, 2026
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was posted; however, on February 19, 2026 the staff member failed to render first aid as described by applying clean gauze to control bleeding and contacting a dentist. As a result, the injury went untreated at the center for approximately seven (7) hours.
Violation confirmed corrected by letter received from provider on 3/2/2026
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On February 19, 2026, a staff member did not complete an incident report when a four-year-old child had a seizure.
Violation confirmed corrected by letter received from provider on 3/13/2026
Center staff did not follow the EMC plan. On February 19, 2026, a staff member did not follow the center’s emergency medical care (EMC) plan by not contacting an administrator after a three-year-old child fell out of a chair and hit their mouth on the floor.
Violation confirmed corrected by letter received from provider on 3/2/2026
Unannounced visit · December 8, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The Fire Inspection dated September 24, 2025 was received November 19, 2025.
Violation confirmed corrected by letter received from provider on 12/8/2025
The center did not have developmentally appropriate equipment and materials accessible daily. In Space 1, there were not sufficient developmentally toys accessible to children. In Space 2 and Space 6, materials to support the lesson plan were not available.
Violation confirmed corrected by letter received from provider on 12/16/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 6, white out and lip plumping gloss was accessible to children in a basket on a table.
Violation confirmed corrected by letter received from provider on 12/8/2025
Parent's medication authorization did not include required information. In Space 7, one (1) child requiring emergency medication had permission to administer form expired 9/10/2025.
Violation confirmed corrected by letter received from provider on 12/16/2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 7, one (1) child requiring emergency medication had expired epi-pen dated 7/2025.
Violation confirmed corrected by letter received from provider on 12/8/2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2, an eraser wrapped in plastic was located in a drawer accessible to children. In Space 5, small eyes, beads, and paper clips were i unlocked drawer and cabinet accessible to children
Violation confirmed corrected by letter received from provider on 12/18/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center safe sleep policy is not customized and posted.
Violation confirmed corrected by letter received from provider on 12/18/2025
Emergency information did not include name, address, and telephone number of parent or other emergency contact person. One (1) child enrolled did not have emergency contact information on file.
Violation confirmed corrected by letter received from provider on 12/10/2025
Emergency information did not name child's health care professional. One (1) child enrolled did not have hospital preference on file.
Violation confirmed corrected by letter received from provider on
Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. A no smoking and tobacco use sign was not posted in the bus.
Violation corrected during visit
Unannounced visit · February 6, 2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, plastic covered cups and bowls were stored on a shelf lower than five feet. Construction paper wrapped in plastic was on a low shelf in the art materials.
Violation confirmed corrected by letter received from provider on 2/20/2025
Unannounced visit · January 24, 2025
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The date of enrollment is documented before the date of the receipt and signature page. One(1)child received the summary of law after the date of enrollment.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
All equipment and furnishings were not in good repair. The paint on the stationary equipment on both preschool playgrounds is chipping and peeling.
Violation confirmed corrected by letter received from provider on 2/24/2025
A safe indoor and outdoor environment was not provided for the children. The wooden fence on the preschool play area has several cracked boards with splinters and sharp points. A tricycle on the preschool playground has a cracked seat creating a pinch point.
Violation confirmed corrected by letter received from provider on 2/19/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space 2, two outlets were uncovered.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Electrical cords were accessible to infants and toddlers. In Space 2, a string of lights was lower than five feet accessible to children.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC unit on the rear preschool playground did not have a lock on the gate.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, batteries and white out were stored in an unlocked cabinet on a shelf lower than five feet accessible to children. In Space 4, an ice pack chemical compress was observed in a bag hanging lower than five feet.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One (1) child requiring an epi-pen did not have a physician signed Medical Action Care Plan on file.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 baggies were observed in a cubby and unlocked drawer accessible to children and soft animals with beaded eyes were accessible to children. In Space 4, staples on a bag, plastic on cups and bowls, jewels in a crown in dramatic play area and magnetic trains in block area were observed accessible to children.
Violation confirmed corrected by letter received from provider on 2/20/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Three (3) staff members have outdated annual health questionnaire on file.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member has outdated emergency information form on file.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) staff member, B. Sonko, has expired qualification letter on file date 1/3/2025.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two (2) veteran staff and one (1) new staff do not have 16 hours orientation within the first 6 weeks on file.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) new staff member did not have documentation of completed First Aid on file.
Violation confirmed corrected by letter received from provider on 2/17/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) new staff member did not have documentation of completed CPR on file.
Violation confirmed corrected by letter received from provider on 2/17/2025
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The date of the parent participation plan is documented before the date of the receipt and signature page. The discussion date for the parent participation plan is dated after the child's date of enrollment for one child.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The statement is signed after the date of one (1) child's enrollment.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
A valid qualification letter was not on file and available to review at the facility. One (1) staff member B. Sonko, has an expired qualification letter on file date 1/3/2025.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last Shelter in Place Drill was documented 8/15/2024.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Three (3) staff did not review the EPR plan within the annual date.
Violation confirmed corrected by follow-up visit made by consultant on 2/6/2025
Unannounced visit · December 10, 2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A teacher's backpack containing Zicam was accessible to children in Space 8.
Violation corrected during visit
Combs shall be labeled with the name of the child to whom the comb belongs and stored separately from combs or other items that belong to a different child. The same comb was used for multiple children. This is a violation of 15A NCAC 18A .2820 STORAGE.
Violation corrected during visit
Unannounced visit · August 28, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In each classroom, chipping paint was observed on baseboards, walls and doorways.
Violation confirmed corrected by letter received from provider on 10/21/2024
The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The emergency medical care plan had not been updated to reflect current staff that was on the premises at all times.
Violation corrected during visit
Unannounced visit · July 29, 2024
Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. The diaper changing mat in space #2 had a torn place in the cover.
Violation confirmed corrected by letter received from provider on 7/31/2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. A bottle of Benadryl was located on the desk in the front lobby of the facility.
Violation corrected during visit
A violation was found for which there is no item number. Dumpsters and other containerized systems shall be kept clean and covered. The door to the dumpster was open. This is a violation of 15A NCAC 18A .2830(c).
Violation corrected during visit
Unannounced visit · January 30, 2024
Every child was not provided an appropriate time and place to rest. In space #6, space #8, and space #9, there were no cots/mats for children to rest on.
Violation confirmed corrected by letter received from provider on 2/12/2024
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The breakfast menu today listed grits with cheese and pears and milk however the children were served biscuits with grape jelly and milk.
Violation corrected during visit
All beds,cots, or mats with individual linen were not provided for each child. I observed children in space #7 resting on mats without individual linens.
Violation confirmed corrected by letter received from provider on 2/12/2024
Each child's bed, cot, or 2" mat was not individually assigned and identified. The cots/mats in space #2, space #4, space #7 were not labeled and individually assigned.
Violation confirmed corrected by letter received from provider on 2/12/2024
All equipment and furnishings were not in good repair. In space #6, the lower hinges on a cabinet door were missing. On the pre-k playground, two nails were exposed from a wooden board in the fence and the bottom part of a board was broken in half.
Violation confirmed corrected by letter received from provider on 2/12/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid training from an approved training organization.
Violation confirmed corrected by letter received from provider on
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR training within 90 days of employment.
Violation confirmed corrected by letter received from provider on
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Six children being transported did not have a photograph attached to their emergency contact information.
Violation corrected during visit
For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. Attendance for children transported today was not completed.
Violation corrected during visit
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that a staff development plan had been completed annually.
Violation confirmed corrected by letter received from provider on 2/12/2024
Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have a medical exam on file.
Violation confirmed corrected by letter received from provider on 2/27/2024
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child did not have an immunization record on file within 30 days of enrollment.
Violation confirmed corrected by letter received from provider on 2/12/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last lockdown or shelter-in-place drill was conducted October 13, 2023.
Violation confirmed corrected by letter received from provider on 2/12/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation corrected during visit
Unannounced visit · August 16, 2023
No longer displayed by the state
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection that could be located today is dated 3/20/22.
Violation confirmed corrected by letter received from provider on 8/29/2023
No longer displayed by the state
For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. While observing in Space 4, serving two year olds, I observed many material stored on the art shelf accessible to children in care. The material was observed in the manufacturer's packaging that stated "DO NOT USE WITH CHILDREN UNDER 3" This material included glitter products, small pompoms and other art material intended for older preschool children.
Violation corrected during visit
No longer displayed by the state
All openings to the outer air were not protected against the entrance of flying insects. Space 8 back door leading to the preschool playground was observed propped open with a small block, while two preschool groups were using the preschool playground.
Violation corrected during visit
No longer displayed by the state
All walls and ceilings including doors and windows were not kept clean and in good repair. While in Space 4 I observed peeling paint on the wall by the Tee Pee, and drywall exposed in a few areas under the word "Gallery".
Violation corrected during visit
No longer displayed by the state
All equipment and furnishings were not in good repair. While monitoring the toddler and two year old children on their playground I observed the basketball goal without a basketball hoop and a dump truck missing the dump container portion of the truck.
Violation corrected during visit
No longer displayed by the state
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Signed incident reports were observed stored behind the current incident log and not filed in each individual child's file once logged.
Violation corrected during visit
No longer displayed by the state
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. While Space 2, serving toddlers were outdoors I observed a toddler with a large piece of foam she had bit off from a foam water squirter. While in Space 4, serving two year olds, I observed kitchen sponges and other art sponges on the art shelf.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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