North Carolina DCDEE cited something at 8 of the 20 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 10, 2026
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A two-year-old child in Space 3 was observed being forcefully grabbed by the arm by a teacher, lifted, and carried to the bathroom for diaper changing.
Violation confirmed corrected by letter received from provider on 4/21/2026
Unannounced visit · March 20, 2026
Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Infants in space 1 were not taken outside daily as scheduled.
Violation confirmed corrected by letter received from provider on 3/20/2026
All equipment and furnishings were not in good repair. In space 8 it was observed that the cabinet door was broken off the hinges, the soap dispenser for the children was broken and children can not get soap to wash hands, and the blinds were broken.
Violation corrected during visit
Unannounced visit · March 3, 2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Video showed one teacher grabbing a child and moving him in a rough manner. The video also showed the same teacher placed her hand on the child’s shoulder, and it appeared that she applied force in a manner consistent with pushing. The second teacher grabbed the child’s wrist. The child then swung his hand toward the teacher. In response, the teacher pushed the child backward, causing him to make contact with the shelf located behind him.
Violation confirmed corrected by letter received from provider on 3/17/2026
Unannounced visit · January 15, 2026
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. It was observed on video footage that the teacher took her hand and pushed the child to the floor. It was also observed that the teacher grabbed the child in a rough manner.
Violation confirmed corrected by letter received from provider on 1/16/2026
Unannounced visit · December 1, 2025
Staff did not interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and/or participating in activities with the children. Children were present in the facility lobby and staff was using inappropriate language while in the present of children during an argument with administrative staff.
Violation confirmed corrected by letter received from provider on 12/8/2025
Unannounced visit · October 1, 2025
Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. In space one(1) and space two(2) children did not have outside play today. The children were not taken outside at the time scheduled on the classroom schedule.
Violation confirmed corrected by letter received from provider on 10/14/2025
Lavatories were not kept clean, in good repair and kept free of storage. In space 3 items were stored in the bathroom.
Violation confirmed corrected by letter received from provider on 10/14/2025
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 5 children and teachers did not wash hands after outside play.
Violation confirmed corrected by letter received from provider on 10/14/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Wall in classrooms need to be cleaned and painted. Some classrooms have chipped paint on walls.
Violation confirmed corrected by letter received from provider on 10/14/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space three (3) plug covers were missing in one outlet.
Violation confirmed corrected by letter received from provider on 10/14/2025
Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. A section of the gate in the Preschool playground has protrusion areas where screw are sticking out and the gate is not secure.
Violation confirmed corrected by letter received from provider on 10/14/2025
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space one (1) two children sleep charts were not current.
Violation confirmed corrected by letter received from provider on 10/14/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with the hire date of 5/21/25 and 5/20/25 have not completed First Aid.
Violation confirmed corrected by letter received from provider on 10/14/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date 5/5/25 and 5/21/25 have not completed CPR in 90 days of hire.
Violation confirmed corrected by letter received from provider on 10/14/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility have not completed putting staff members on ABCMS provider portal.
Violation confirmed corrected by letter received from provider on 10/14/2025
Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On toddler playground surfacing around the tree had a hole which was a hazard for children.
Violation confirmed corrected by letter received from provider on 10/14/2025
Unannounced visit · November 14, 2024
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Materials need to be added to all classrooms of children three and up so there is a sufficient amount of materials to all activity areas.
Violation confirmed corrected by letter received from provider on 12/2/2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In all classrooms for children under three years of age materials need to be added to all activity areas so there is a sufficient quantity.
Violation confirmed corrected by letter received from provider on 12/2/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. 2 bottles in infant 2 classroom were not labeled with name of child and current date.
Violation corrected during visit
All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. All area rugs in all classrooms need to be cleaned.
Violation confirmed corrected by letter received from provider on 12/2/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Walls in all classrooms need to be painted and repaired.
Violation confirmed corrected by letter received from provider on 12/2/2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Emergency medication was not stored 5 feet out of children reach.
Violation confirmed corrected by letter received from provider on 12/2/2024
Parent's medication authorization did not include required information. Two medications authorization forms for diaper creams did not have an amount to be applied.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible to children in the two-year-old classroom.
Violation confirmed corrected by letter received from provider on 12/2/2024
The EPR Plan did not include the date of the last revision of the plan. EPR plan needs to be updated.
Violation confirmed corrected by letter received from provider on 12/2/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Employee's with the hire dates 9/25/23,8/03/23,07/17/23, 10/19/23, and 10/16/23 have not reviewed the EPR plan annually.
Violation confirmed corrected by letter received from provider on 12/9/2024
Unannounced visit · June 20, 2024
Parent's medication authorization did not include required information. In space 4 there were 2 medication forms that were not complete. Director completed the blank spaces on the form.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff members with hire dates 06/07/23, 11/22/21, and 10/21/22 do not have First Aid Training.
Violation confirmed corrected by letter received from provider on 7/2/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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