North Carolina DCDEE cited something at 7 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 6, 2026
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A feeding plan was not provided for a young toddler 14 months of age.
Violation confirmed corrected by letter received from provider on 3/20/2026
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. An outdoor playground inspection was not completed for the month of January 2025.
Violation confirmed corrected by letter received from provider on 3/20/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Staff member, T.G. did not receive the required six hours of orientation within the first two weeks of employment.
Violation confirmed corrected by letter received from provider on 3/20/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill was not completed in February 2026 as required. The last drill was in November 2025.
Violation confirmed corrected by letter received from provider on 3/20/2026
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was not available for review.
Violation corrected during visit
Unannounced visit · November 12, 2025
A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in spaces 2 and 3.
Violation corrected during visit
Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. Blankets used for rest time were not stored as required in spaces 2 and 3.
Violation corrected during visit
All equipment and furnishings were not in good repair. The gym mat in the outdoor learning environment needs to be cleaned.
Violation confirmed corrected by letter received from provider on 11/26/2025
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed for July-October 2025.
Violation confirmed corrected by letter received from provider on 11/26/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member D.S. needs to complete the first aid certification.
Violation confirmed corrected by letter received from provider on 11/26/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member D.S. needs to complete the cpr certification.
Violation confirmed corrected by letter received from provider on 11/26/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member J.T. did not take the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 11/26/2025
Unannounced visit · October 13, 2025
Children were not adequately supervised at all times. During an incident that occurred on 10/6/25, children were not adequately supervised at all times.
Violation confirmed corrected by follow-up visit made by consultant on 10/23/2025
Unannounced visit · May 28, 2025
A current schedule was not posted for each group of children for reference. A schedule was not posted in space #5.
Violation confirmed corrected by letter received from provider on 6/11/2025
A current activity plan was not posted for each group of children for reference. An activity plan was posted in space #5.
Violation confirmed corrected by letter received from provider on 6/11/2025
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding plans were not available for three (3) infants.
Violation confirmed corrected by letter received from provider on 6/11/2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report for staff members A.A. and S.D. were completed after employment began.
Violation confirmed corrected by letter received from provider on 6/11/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening for staff members A.A. and S.D. were completed after employment began.
Violation confirmed corrected by letter received from provider on 6/11/2025
Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. Signage regarding smoking and tobacco restriction was not posted at the entrance of the center.
Violation corrected during visit
Unannounced visit · August 1, 2024
A current activity plan was not posted for each group of children for reference. In the room that serves Pre Kindergarten aged children a current activity plan was not posted.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff member D.W. did not have a current completed health questionnaire in the staff medical files.
Violation corrected during visit
Unannounced visit · January 31, 2024
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. A child's feeding plan did not contain the parent's or staff member's signature and date.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. A child's file did not contain the required health assessment.
Violation confirmed corrected by letter received from provider on 2/14/2024
Staff did not complete the health and safety training within one year of employment. Staff member, L.T. did not complete the required health and safety trainings within one year of employment.
Violation confirmed corrected by letter received from provider on 2/14/2024
Unannounced visit · October 25, 2023
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There were at least four (4) infants whose sleep checks were not documented during a four-day period and they were all in attendance on the four days.
Violation confirmed corrected by letter received from provider on 11/3/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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