North Carolina DCDEE cited something at 10 of the 30 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 28, 2026
When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. The facility did not have a copy of the authorization to apply diapering cream to a child on file and available for review.
Violation confirmed corrected by letter received from provider on 7/28/2026
Unannounced visit · May 27, 2026
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Nine current staff, one staff member employed on June 16, 2025, one staff member employed on August 12, 2025, one staff member employed on October 25, 2023, one staff member employed on April 19, 2025, one staff member employed on August 31, 2023, one staff member employed on January 31, 2020, one staff member employed on December 6, 2021, one staff member employed on September 5, 2023, and one staff member employed on June 19, 2023, were not listed on the ABCMS Provider Portal roster for this facility.
Violation confirmed corrected by letter received from provider on 6/9/2026
Unannounced visit · November 19, 2025
Children were not adequately supervised at all times. Children were not adequately supervised at all times. On November 4, 2025, one (1) child, four (4) years of age, was left unsupervised without staff knowledge from 4:15pm to 4:38pm in classroom B2-6.
Violation confirmed corrected by letter received from provider on 11/24/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In building #1, four (4) 3.5lb bags of Spectracide Fire Ant Shield Mound Destroy were located in the unlocked janitorial supply closet located in the hallway and accessible to children. In building #2, (1) aerosol can of Lysol disinfectant spray, and six (6), one (1) gallon cans of paint labeled “keep out of reach of children” were located in the unlocked janitorial supply closet located in the hallway and accessible to children.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In building #1, space #2, one (1) bottle of Hello Bello mosquito pump spray repellant had an expiration date listed 03/31/2021.
Violation confirmed corrected by letter received from provider on 12/1/2025
Unannounced visit · December 3, 2024
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One (1) child, enrolled on January 22, 2024, one (1) child, enrolled on June 3, 2024, one (1) child, enrolled on January 17, 2024, one (1) child, enrolled on August 5, 2024, and one (1) child, enrolled on July 8, 2024, did not have a signed statement on file from the parent attesting to receipt of the summary of the North Carolina Child Care Law on file.
Violation confirmed corrected by letter received from provider on 12/13/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #B1-3, two (2) bottles of human milk were not labeled with the child’s name and date received by the facility.
Violation confirmed corrected by letter received from provider on 12/13/2024
Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space #B2-2, an electric fan was on top of the cubbies and was not mounted or fitted with a mesh guard.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #B2-6, one (1) bottle of Luxury Isopropyl Alcohol and one (1) bottle of Equate Nail Polish Remover Max Strength, both with multiple warnings, were in an unlocked cabinet above the handwashing sink.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #B1-1, one (1) tube of Parent’s Choice Diaper Rash Ointment Maximum Strength expired July 2024. In Space #B1-5, the permission to administer medication form for one (1) Albuterol Sulfate HFA Inhalation Aerosol expired on November 28, 2024. In Space #B2-1, the permission to administer medication form for one (1) Ventolin HFA Albuterol Sulfate Inhalation Aerosol expired on April 9, 2024.
Violation confirmed corrected by letter received from provider on 12/13/2024
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One (1) child, enrolled on June 3, 2024, and born on June 11, 2024, had a signed acknowledgement of receipt of the facility’s safe sleep policy on file dated June 5, 2024. One child, enrolled on May 23, 2022, and born on April 5, 2022, had a signed acknowledgement of receipt of the facility’s safe sleep policy on file dated September 8, 2022.
Violation confirmed corrected by letter received from provider on 12/13/2024
Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. One (1) child, enrolled on January 24, 2024, one (1) child, enrolled on June 3, 2024, and one (1) child, enrolled on August 5, 2024, did not have an acknowledgement of receipt by the parent of the facility’s operational policies on file.
Violation confirmed corrected by letter received from provider on 12/13/2024
Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. One (1) child, enrolled on January 24, 2024, one (1) child, enrolled on June 3, 2024, and one (1) child, enrolled on August 5, 2024, did not have an acknowledgement of receipt by the parent of the facility’s parent participation plan on file.
Violation confirmed corrected by letter received from provider on 12/13/2027
The completed, signed application was not on file on the first day each child attends. The initial application on file for one (1) child, enrolled on June 6, 2022, was not completed until August 30, 2022.
Violation confirmed corrected by letter received from provider on 12/13/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled on December 18, 2023, was last updated on November 29, 2023. The emergency information on file for one (1) child, enrolled on January 17, 2024, was last updated on December 15, 2023. The emergency information on file for one (1) child, enrolled on June 6, 2022, was last updated on August 30, 2022. The emergency information on file for one (1) child, enrolled on September 20, 2021, was last updated on August 30, 2022. The emergency information on file for one (1) child, enrolled on May 23, 2022, was last updated on September 8, 2022.
Violation confirmed corrected by letter received from provider on 12/13/2024
Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam on file for one (1) child, enrolled on May 23, 2022, was dated August 1, 2022.
Violation confirmed corrected by letter received from provider on 12/13/2024
Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. One (1) child, enrolled on January 22, 204, one (1) child, enrolled on June 3, 2024, and one (1) child, enrolled on August 5, 2024, did not have a statement on file from the parent acknowledging receipt of the facility’s discipline policy. One (1) child, enrolled on July 8, 2024, one (1) child, enrolled on January 17, 2024, one (1) child, enrolled on June 6, 2022, and two (2) children, both enrolled on August 19, 2024, did not have the child’s date of enrollment listed on the acknowledgement of receipt of the facility’s discipline policy on file.
Violation confirmed corrected by letter received from provider on 12/13/2024
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In Space #B1-3, one (1) opened bottle of Dr. Pepper was on the counter to the left of the handwashing sink.
Violation corrected during visit
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In Space #B2-1, the medical action plan for one (1) child diagnosed with asthma was most recently updated on October 6, 2024. In Space #B2-3, the medical action plan for one (1) child diagnosed with food allergies was most recently updated on October 9, 2023.
Violation confirmed corrected by letter received from provider on 12/13/2024
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One (1) child, enrolled on January 22, 2024, one (1) child, enrolled on June 3, 2024, one (1) child, enrolled on January 17, 2024, one (1) child, enrolled on August 5, 2024, and one (1) child, enrolled on July 8, 2024, did not have a parent’s signature on a statement acknowledging the receipt and explanation of the facility’s Prevention of Shaken Baby and Abusive Head Trauma Policy on file.
Violation confirmed corrected by letter received from provider on 12/13/2024
Unannounced visit · October 18, 2024
A safe indoor and outdoor environment was not provided for the children. On October 14, 2024, a staff member failed to ensure a safe environment when a two-year-old child sustained multiple bites while on the playground.
Violation confirmed corrected by letter received from provider on 11/7/2024
Unannounced visit · July 24, 2024
Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. Children's special diets or food allergies were not posted in the kitchen where food is prepared.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #B1-4, one (1) tube of Gentle Steps Maximum Strength Diaper Rash Paste expired January 2022.
Violation confirmed corrected by letter received from provider on 8/2/2024
Prior to employment a Criminal Background Check was not completed. In Space #B2-4, one (1) speech therapist, Cheryl Tucker, was alone and working one-on-one with a child, two (2) years of age. Ms. Tucker did not complete the process to obtain a criminal background check.
Violation confirmed corrected by letter received from provider on 8/2/2024
A valid qualification letter was not on file and available to review at the facility. In Space #B2-4, one (1) speech therapist, Cheryl Tucker, was alone and working one-on-one with a child, two (2) years of age. Ms. Tucker did not have a qualifying letter on file.
Violation confirmed corrected by letter received from provider on 8/2/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. In Space #B2-5, the medical action plan for one (1) child diagnosed with asthma was last updated June 21, 2022.
Violation confirmed corrected by letter received from provider on 8/2/2024
Staff did not complete the health and safety training within one year of employment. One (1) staff member, employed of June 12, 2023, did not complete all of the required health and safety trainings. Two (2) staff members, both employed on July 17, 2024, did not complete all of the required health and safety trainings.
Violation confirmed corrected by letter received from provider on 8/2/2024
Unannounced visit · January 30, 2024
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Staff member did not document the time of the incident and the description of the incident was inaccurate.
Violation confirmed corrected by follow-up visit made by consultant on 10/18/2024
Incident logs were not completed and maintained as required. An incident that occurred on January 2, 2024, was not documented on the incident log.
Violation confirmed corrected by letter received from provider on 2/7/2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 2, 2024, a staff member pushed a three-year-old child to prevent entry to the classroom which resulted in the child falling and sustaining a busted lip.
Violation confirmed corrected by follow-up visit made by consultant on 10/18/2024
Unannounced visit · January 2, 2024
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One (1) child, enrolled on April 11, 2022, had a signed statement from the parent/guardian acknowledging receipt of the summary of the North Carolina Law, dated August 29, 2022. One (1) child, enrolled on February 21, 2022, had a signed statement from the parent/guardian acknowledging receipt of the summary of the North Carolina Law, dated August 23, 2022.
Violation confirmed corrected by letter received from provider on 1/5/2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #B1-3, five (5) bottles containing formula and breast milk were not labeled with the date the bottles were received by the facility.
Violation confirmed corrected by letter received from provider on 1/5/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #B1-2, one (1) tube of Desitin Maximum Strength Zinc Oxide Diaper Rash Paste expired July 2023.
Violation confirmed corrected by letter received from provider on 1/16/2024
A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. One (1) child, enrolled on April 11, 2022, who was four (4) months of age at the time of enrollment, had a signed statement from the parent/guardian acknowledging receipt of the facility’s safe sleep policy dated August 29, 2022.
Violation confirmed corrected by letter received from provider on 1/5/2024
A written copy of the discipline policy was not provided and/or explained to each child’s parent, at the time of enrollment by the person who conducted the enrollment conference. One (1) child, enrolled on April 11, 2022, had a signed statement from the parent/guardian acknowledging receipt of the facility’s discipline policy dated August 29, 2022. One (1) child, enrolled on February 21, 2022, had a signed statement from the parent/guardian acknowledging receipt of the facility’s discipline policy, dated August 23, 2022.
Violation confirmed corrected by letter received from provider on 1/5/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member, employed on February 7, 2023, had a medical exam on file dated November 17, 2023. One staff member, employed on June 12, 2023, had a medical exam on file dated November 7, 2023. One staff member, employed on August 28, 2023, had a medical exam on file dated November 14, 2023. One (1) staff member, employed on October 25, 2023, had a medical exam on file dated December 4, 2023.
Violation confirmed corrected by letter received from provider on 1/5/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member, employed on February 7, 2023, had the results of a TB test on file dated November 17, 2023. One (1) staff member, employed on June 12, 2023, had the results of a TB test on file dated November 7, 2023. One (1) staff member, employed on August 28, 2023, had the results of a TB test on file dated November 14, 2023.
Violation confirmed corrected by letter received from provider on 1/5/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff member, employed on August 31, 2023, completed four (4) of the required six (6) hours of orientation within the first two (2) weeks of employment.
Violation confirmed corrected by letter received from provider on 1/16/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled on April 11, 2022, was last updated on August 29, 2023. The emergency information on file for one (1) child, enrolled on October 13, 2022, was last updated on August 28, 2022.
Violation confirmed corrected by letter received from provider on 1/17/2024
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child, enrolled on October 13, 2022, had a medical exam on file dated December 14, 2022. One (1) child, enrolled on August 7, 2022, had a medical exam on file dated October 4, 2023. One (1) child, enrolled on August 21, 2023, had a medical exam on file dated October 4, 2023.
Violation confirmed corrected by letter received from provider on 1/5/2024
The health assessment did not include a hearing screening. One (1) child, enrolled in the NC Pre-K Program on August 21, 2023, did not have a hearing screening completed as part of the health assessment.
Violation confirmed corrected by letter received from provider on 1/24/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in place/lockdown drill was conducted on September 20, 2022, and not again until February 5, 2023. A shelter in place/lockdown drill was conducted on April 3, 2023, and not again until August 20, 2023.
Violation confirmed corrected by letter received from provider on 1/5/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #B1-2, the Permission to Administer Medication Form for one (1) tube of Desitin Maximum Strength Zinc Oxide Diaper Rash Paste expired on January 1, 2024. In Space #B1-2, there was no Permission to Administer Medication Form for one (1) tube of A and D Prevent Original Ointment Diaper Rash Ointment and Skin Protectant.
Violation confirmed corrected by letter received from provider on 1/16/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff member, employed on July 17, 2023, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment Training. One (1) staff member, employed on August 31, 2023, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training until December 6, 2023.
Violation confirmed corrected by letter received from provider on 1/16/2024
Showing 25 of 30 records. The rest are in the state record linked above.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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