North Carolina DCDEE cited something at 4 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 19, 2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, one (1) tube of Care All Vitamin A&D diaper cream had an expiration date listed July 2025. In space #B2S1, one (1) tube of Blistex chapstick had an expiration date listed April 2022.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member employed on March 17, 2025, and one (1) staff member employed on March 25, 2025, did not have a medical exam on file that is signed by a health care professional that indicates that the person is emotionally and physically fit to care for children.
Violation confirmed corrected by letter received from provider on 9/2/2025
Unannounced visit · August 28, 2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #2, the medication authorization for one (1) bottle of prescription Prednisolone medication was valid February 6, 2024 to August 6, 2024. In space #3, the medication authorization for one (1) tube of Gentle Steps Diaper Rash Cream was valid August 23, 2023 to August 23, 2024.
Violation confirmed corrected by letter received from provider on 8/30/2024
Unannounced visit · December 13, 2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The electronic system used to maintain the arrival and departure times for children enrolled was not maintained. On November 13, 2023, the departure time for two children was not maintained. On November 14, 2023, the departure time for four children was not maintained. On November 17, 2023, the departure time for three children was not maintained. On November 20, 2023, the departure time for six children was not maintained. On November 22, 2023, the departure time for seven children was not maintained. On November 27, 2023, the departure time for three children was not maintained. On November 28, 2023, the departure time for four children was not maintained. On November 29, 2023, the departure time for two children was not maintained. On November 30, 2023, the departure time for two children was not maintained. On December 1, 2023, the departure time for six children was not maintained. On December 4, 2023, the departure time for five children was not maintained. On December 5, 2023, the departure time for one child was not maintained. On December 6, 2023, the departure time for two children was not maintained. On December 7, 2023, the departure time for one child was not maintained. On December 8, 2023, the departure time for four children was not maintained. On December 11, 2023, the departure time for one child was not maintained. On December 12, 2023, the departure time for three children was not maintained.
Violation confirmed corrected by letter received from provider on 12/22/2023
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Corn dogs, green beans, applesauce, and milk were documented on the lunch menu posted for December 13, 2023. Children were served ham and cheese, tortillas, broccoli, applesauce, and milk.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet was not covered with a safety plug between the block center and dramatic center and accessible to eight children, two and three years of age. In space #4, one electrical outlet was not covered with a safety plug the in block center and accessible to ten children, three and four years of age. In space #2, in building #2, one electrical outlet was not covered with a safety plug on the Christmas Tree lights in the dramatic play center and accessible to fifteen children, four and five years of age.
Violation corrected during visit
Center did not maintain a record of daily attendance. The daily attendance was not maintained on December 11, 2023, and December 12, 2023 for nine children enrolled in space #1, in building #2.
Violation confirmed corrected by letter received from provider on 12/22/2023
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #4, the medical authorization for one tube of Boudreaux’s Butt Paste did not have the date the parent signed the authorization.
Violation confirmed corrected by letter received from provider on 12/22/2023
Unannounced visit · October 26, 2023
Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, three prepared bottles of formula were labeled with the child's name but the date was not visible.
Violation confirmed corrected by letter received from provider on 11/7/2023
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The exterior fencing around playground #1 and playground #2 had gaps at the bottom of the fencing ranging between 4 inches and 8 inches. The wooden ramp outside of the exit door of space #3, had a missing slat that created an 8 inch gap between the slats. The missing slat allowed for a drop that was 20 inches to the ground.
Violation confirmed corrected by letter received from provider on 11/7/2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2 in building #2, two (2) aerosol cans of Food Lion Snack Cheese were stored on a table outside of the bathroom. In the kitchen, one (1) aerosol can of cooking spray was stored in an unlocked cabinet to the right of the stove.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, one Ziploc bag with baby wipes and two plastic packages of diapers were stored under the unlocked diaper changing table and were accessible to eight children, two years of age.
Violation corrected during visit
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, two (2) Burger King cups with condensation on the outside of the cup were observed on top of the shelf above the book center.
Violation confirmed corrected by letter received from provider on 11/7/2023
A violation was found for which there is no item number. Per sanitation requirement .2831 ANIMAL AND VERMIN CONTROL, (b) Pests shall be excluded from the child care center. Traps set for pests shall only be placed in areas that are inaccessible to children. On playground #1, five active fire ant mounds were observed. Two (2) active fire ant mounds were observed on playground #2.
Violation confirmed corrected by letter received from provider on 11/7/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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