North Carolina DCDEE cited something at 3 of the 5 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · November 18, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. One child enrolled in space #2 was not signed out on 8/19/25, 8/25/25, 8/28/25, 10/3/25 & 10/7/2025. Three children enrolled in space #2 were not signed out on 10/14/25.
Violation confirmed corrected by letter received from provider on 11/26/2025
Only one caregiver was required to meet staff/child ratio, but the name, address and telephone number of agreed emergency relief was not posted or a second adult was not on the premises for emergency relief. The name, address and telephone number of agreed emergency relief was not listed on the Emergency Medical Care Plan.
Violation confirmed corrected by letter received from provider on 11/26/2025
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A current menu was posted and listed pickles, pears, bread, turkey, whole wheat bread, and milk for lunch. Children were served shredded cheese, nacho cheese flavored Doritos, pears, bread, turkey, milk and apple juice.
Violation confirmed corrected by letter received from provider on 11/26/2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. During lunch, one (1) child four (4) years of age was observed watching Peppa Pig on the television from 11:50am to 12:10pm and a screen time log was not available for review.
Violation confirmed corrected by letter received from provider on 11/26/2025
Screen time was offered to children under three years of age. During lunch, one (1) child two (2) years of age was offered screen time and was observed watching Peppa Pig on the television from 11:50am to 12:10pm
Violation confirmed corrected by letter received from provider on 11/26/2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One staff member employed on 11/13/1995 did not have a receipt of the annual Emergency Medical Care plan review on file.
Violation confirmed corrected by letter received from provider on 11/26/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member employed on 11/13/1995 did not have an annual staff evaluation and a staff development plan on file and available for review.
Violation confirmed corrected by letter received from provider on 11/26/2025
Unannounced visit · June 24, 2025
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) staff member, Catherine Currence, employed on November 9, 1995, had a qualification letter on file with an expiration date of January 16, 2025.
Violation confirmed corrected by letter received from provider on 7/2/2025
A valid qualification letter was not on file and available to review at the facility. One (1) staff member, Catherine Currence, employed on November 9, 1995, had a qualification letter on file with an expiration date of January 16, 2025. The staff member did not have a current staff qualification letter on file and available for review.
Violation confirmed corrected by letter received from provider on 7/2/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One (1) current staff member was not entered into the Automated Background Check Management System (ABCMS) to notify the Division.
Violation confirmed corrected by letter received from provider on 7/2/2025
Unannounced visit · December 19, 2023
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Four children enrolled on August 15, 2022, July 17, 2023, July 10, 2023, and August 9, 2021, did not have available for review documentation of signed statements of receipt of Nc Summary of Laws.
Violation confirmed corrected by letter received from provider on 1/2/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #1, behind a crib next to the exit and accessible to children, an outlet did not have an outlet cover. In Space #3, an outlet beside the cubbie next to the kitchen and accessible to children did not have an outlet cover. In Space #4, in an unlocked closet accessible to children, an outlet on the left hand side did not have an outlet cover.
Violation confirmed corrected by letter received from provider on 1/2/2024
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #3, located in a child’s cubbie, was one package of Organic Lolleez Throat Soothing Pops for Kids was accessible to children and not located in locked storage.
Violation corrected during visit
Parent's medication authorization did not include required information. In Space #2, the medication permission form to administer Organic Lolleez Throat Soothing Pops for Kids was not available for review. Staff stated that the medication had not been administered to the child.
Violation confirmed corrected by letter received from provider on 1/2/2024
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report dated November 7, 2023, did not document the following information: body part injured, medical treatment received, witness to the incident, cause of injury, location of incident, and piece of equipment involved. An incident report dated November 20, 2023, did not document the following information: medical treatment received, witness to the incident, cause of injury, piece of equipment involved, and location of incident.
Violation confirmed corrected by letter received from provider on 1/2/2024
Incident logs were not completed and maintained as required. On September 28, 2023, November 7, 2023, November 20, 2023, and December 11, 2023, the incident reports were not documented on to the incident report log.
Violation confirmed corrected by letter received from provider on 1/2/2024
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, on November 29, 2023, at 1:06 pm, 1:22pm, and 1:35pm, the sleep positions were not documented for one infant child six months of age; on December 12, 2023, at 1:25pm, 1:40pm,, and 1:55pm, the sleep positions were not documented for one infant child six months of age; and on December 19, 2023, at 9:00am, 9:15am, and 9:30 am, the sleep positions were not documented for one infant child six months of age.
Violation confirmed corrected by letter received from provider on 1/2/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member employed on August 22, 2022; documentation available for review had completed two (2) out of eight (8) required hours of on-going training.
Violation confirmed corrected by letter received from provider on 1/2/2024
Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. One school-age child, who is transported using the child care facility’s van, did not have a completed permission to transport children documentation on file available for review.
Violation confirmed corrected by letter received from provider on 1/2/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member employed on August 22, 2022, did not have documentation of an annual staff evaluation and staff development plan on file available for review.
Violation confirmed corrected by letter received from provider on 1/2/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member employed on September 11, 2023; documentation available for review was dated October 1, 2023.
Violation confirmed corrected by letter received from provider on 1/2/2024
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child enrolled on July 17, 2023, did not have available for review a signed statement by parent of receipt this policy.
Violation confirmed corrected by letter received from provider on 1/2/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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