Kindercare Learning Centers LLC

Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The registration for the bus used to transport children expired June 2026.

Violation confirmed corrected by letter received from provider on 8/25/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #8ab, two (2) permission to administer medication forms did not list the name of the medication in which permission was given to administer. In Space #7b, the permission to administer medication form expired on May 14, 2026.

Violation confirmed corrected by letter received from provider on 8/25/2026

A safe indoor and outdoor environment was not provided for the children. Per staff report, live and dead bugs are found throughout the facility on a daily basis.

Violation confirmed corrected by letter received from provider on 5/22/2026

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #7b, the Permission to Administer Medication Form for one (1) tube of Orajel Baby Cooling Gel expired on January 18, 2026. In Space #7b, there was no Permission to Administer Medication Form for one (1) tube of A&D Treat and Heal Cream.

Violation confirmed corrected by letter received from provider on 3/12/2026

A violation was found for which there is no item number. 15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (b) Effective measures shall be taken to keep uncontained insects, rodents, and other vermin out of the child care centers and to prevent their breeding or presence on the premises. Traps shall only be placed in areas inaccessible to children. In Space #1, the classroom for infants, a live roach crawled out from a crack in the baseboard under the cabinet beneath the food prep sink and across the classroom floor while infants were present.

Violation confirmed corrected by letter received from provider on 10/21/2025

Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space #4, two (2) electric fans, both on top of the cubbies, were powered on and running. The two (2) fans were not mounted and were not fitted with mesh guards.

Violation corrected during visit

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #3, one (1) tube of Aveno Baby Continuous Protection Sensitive Skin Zinc Oxide Sunscreen expired July 2025.

Violation confirmed corrected by letter received from provider on 9/4/2025

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The most recent update of emergency information on file for one (1) child, enrolled on April 23, 2024, was completed on August 5, 2024. The most recent update of emergency information on file for one (1) child, enrolled on May 26, 2024, was completed on June 14, 2024.

Violation confirmed corrected by letter received from provider on 9/4/2025

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2, the permission to administer medication form for one (1) tube of Triamcinolone Ointment did not have the name of the child or the amount of the medication to be administered listed.

Violation confirmed corrected by letter received from provider on 9/4/2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report form for an incident that occurred on June 24, 2025, did not contain information regarding the witness to the incident. An incident report form signed by a parent on June 25, 2025, did not contain the date or time the incident occurred.

Violation confirmed corrected by letter received from provider on 7/21/2025

Incident logs were not completed and maintained as required. Incident reports were not documented on an incident log from March 25, 2025, to July 7, 2025.

Violation confirmed corrected by letter received from provider on 7/21/2025

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed when an incident occurred when a two-year-old child bit another child.

Violation confirmed corrected by letter received from provider on 2/18/2025

A safe indoor and outdoor environment was not provided for the children. On October 7, 2024, a staff member sprayed cleaning solution and did not clean the solution off of a chair before a child sat in it. As a result, the child received chemical burns.

Violation confirmed corrected by letter received from provider on 10/15/2024

Fire drills were not practiced monthly and/or the drill record was incomplete. There was no fire drill documented in August 2024.

Violation confirmed corrected by letter received from provider on 9/25/2024

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #2, one (1) bottle of Ecolab Ready to Use Disinfectant Cleaner with multiple warnings was in an unlocked cabinet under the handwashing sink attached to the diaper changing table.

Violation corrected during visit

Center staff did not comply with the safe sleep policy. In Space #1, one (1) infant, eleven (11) months of age, had a visual sleep check documented on September 3, 2024, at 12:00pm and not again until 12:16pm, and on September 6, 2024, at 3:30pm and not again until 2:46pm. In Space #1, a second infant, eleven (11) months of age, had a visual sleep check documented on September 3, 2024, at 12:00pm and not again until 12:16pm. In Space #1, one (1) infant, eight (8) months of age, had a visual sleep check documented on August 30, 2024, at 1:15pm and not again until 1:34pm, and on August 20, 2024, at 2:00pm and not again until 2:16pm. In Space #1, one (1) infant, ten (10) months of age, had a visual sleep check documented on August 29, 2024, at 2:00pm and not again until 2:16pm.

Violation confirmed corrected by letter received from provider on 9/25/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid Certification for one (1) staff member, employed on July 11, 2022, and one (1) staff member, employed on October 3, 2023, both expired on May 17, 2024.

Violation confirmed corrected by letter received from provider on 9/25/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR Certification for one (1) staff member, employed on July 11, 2022, and one (1) staff member, employed on October 3, 2023, both expired on May 17, 2024.

Violation confirmed corrected by letter received from provider on 9/25/2024

Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled on August 24, 2021, was last updated on July 20, 2022. The emergency information on file for one (1) child, enrolled on October 4, 2021, was last updated July 26, 2023.

Violation confirmed corrected by letter received from provider on 9/25/2024

Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One (1) child, enrolled on January 8, 2024, did not have an immunization record for valid exemption on file.

Violation confirmed corrected by letter received from provider on 9/25/2024

Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. One (1) child, enrolled on April 28, 2024, did not have a signed statement on file from their parent, legal guardian, or full-time custodian that attests that a copy of the center's written discipline policies was given to and discussed with them.

Violation confirmed corrected by letter received from provider on 9/25/2024

Staff did not complete the health and safety training within one year of employment. One (1) staff member, employed on August 23, 2023, did not complete the health and safety trainings.

Violation confirmed corrected by letter received from provider on 9/25/2024

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #1, one (1) tube of Boudreauxs Butt Paste expired March 2024. In Space #2, one (1) tube of Desitin Maximum Strength Diaper Rash Paste expired May 2024, and one (1) bottle of Babyganics Natural Insect Repellent expired November 2021.

Violation confirmed corrected by letter received from provider on 7/1/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid certification for one (1) staff member, employed on October 3, 2023, expired on May 17, 2024.

Violation confirmed corrected by letter received from provider on 7/1/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR certification for one (1) staff member, employed on October 3, 2023, expired on May 17, 2024.

Violation confirmed corrected by letter received from provider on 7/1/2024

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #2, The Permission to Administer Medication Form for one (1) container of A&D Prevent Diaper Rash Ointment expired on June 12, 2024. In Space #2, the Permission to Administer Medication Form for one (1) tube of Desitin Maximum Strength Diaper Rash Paste expired on May 18, 2024. In Space #2, the Permission to Administer Medication Form for one (1) bottle of Babyganics Natural Insect Repellent did not have dates listed that the permission was valid.

Violation confirmed corrected by letter received from provider on 7/1/2024

Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In Space #8a/b, the mini refrigerator used to store bottles for children did not have a thermometer.

Violation corrected during visit

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #3, one (1) outlet on a surge protector on top of the cubbies was not covered with a safety plug. In Space #7b, four (4) outlets on a surge protector on the shelf to the left of the cubbies were not covered with safety plugs.

Violation corrected during visit

Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. In Space #1, one (1) electric fan was on top of the mini refrigerator used to store bottles for infants. The fan was not mounted and was not covered with a mesh guard.

Violation corrected during visit

Center staff did not comply with the safe sleep policy. In Space #1, one (1) sleeping infant, four (4) months of age, had a visual safe sleep check documented on September 18, 2023 at 10:30am and not again until 10:47am, on September 25, 2023 at 9:45am and not again until 10:04am, and on September 25, 2023 at 10:12 am and not again until 10:30am. In Space #1, one (1) sleeping infant, two (2) months of age, had a visual safe sleep check documented on September 6, 2023 at 2:15pm and not again until 2:31pm, on September 7, 2023 at 9:10am and not again until 9:40am, and on September 22, 2023 at 7:30am and not again until 7:49am. In Space #1, one (1) sleeping infant, five (5) months of age, had a visual safe sleep check documented on September 19, 2023 at 9:13 am and not again until 9:30am. In Space #1, one (1) sleeping infant, ten (10) months of age, had a visual safe sleep check documented on September 6, 2023 at 2:15pm and not again until 2:33p, on September 8, 2023 at 12:00pm and not again until 12:17pm, and on September 8, 2023 at 1:45pm and not again until 2:01pm. In Space #1, one (1) sleeping infant, eleven (11) months of age, had a visual safe sleep check documented on September 8, 2023 at 11:12 am and not again until 11:30am.

Violation confirmed corrected by letter received from provider on 10/17/2023

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member, present during the date of the visit and employed on October 3, 2023, did not have a medical exam on file which was signed by a health care professional indicating that the person is emotionally and physically fit to care for children.

Violation confirmed corrected by letter received from provider on 10/17/2023

Other surfacing materials not identified in rule were used that did not meet the ASTM standards, were not installed, maintained, and/or replaced according to manufacturer's instructions. On Playground #3, no manufacturer's instructions or certifications were on file for the new turf surfacing installed under the stationary play structure.

Violation confirmed corrected by letter received from provider on 10/17/2023

Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space #8a/b, there was no permission to administer medication form for one (1) tube of Calmoseptine Ointment.

Violation confirmed corrected by letter received from provider on 10/17/2023

Staff did not complete the health and safety training within one year of employment. One (1) staff member, employed on July 11, 2022, did not complete all of the required health and safety trainings.

Violation confirmed corrected by letter received from provider on 10/17/2023