KinderCare runs 14 licensed locations in Charlotte.
North Carolina DCDEE cited something at 3 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 10, 2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A staff member hired on 5/14/25 did not have a medical report on file prior to employment that was signed by a health care professional.
Violation confirmed corrected by letter received from provider on 7/3/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A staff member hired 12/17/24 did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months.
Violation confirmed corrected by letter received from provider on 7/3/2025
Unannounced visit · December 4, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Operator's last approved fire inspection was conducted on 11/9/23. Fire inspection conducted on 10/9/24 was not approved and another inspection will need to be conducted.
Violation confirmed corrected by letter received from provider on 12/18/2024
Parent's medication authorization did not include required information. In space 1, a child under 1 year of age did not have a Medication Administration Permission Form on file for their emergency medication.
Violation confirmed corrected by letter received from provider on 12/18/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 6/12/24 did not have a current First Aid certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 12/18/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/13/23 did not have a child maltreatment certificate on file and available for review.
Violation confirmed corrected by letter received from provider on 12/18/2024
Unannounced visit · June 27, 2024
For children under three years of age, materials were not made available to children on a daily basis. In space 6 toy and book shelves were turned around, facing the wall, in the classroom.
Violation confirmed corrected by letter received from provider on 7/11/2024
For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 6, there was not a sufficient quantity of toys in activity areas.
Violation confirmed corrected by letter received from provider on 7/11/2024
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Menu was not updated to reflect what was given for lunch.
Violation confirmed corrected by letter received from provider on 7/11/2024
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). In space 7, 2 children under 15 months did not have feeding plans completed and posted in the classroom.
Violation confirmed corrected by letter received from provider on 7/11/2024
Parent's medication authorization did not include required information. In space 2, space 6, space 7, and space 10 several children's permission to administer form did not have the amount of ointment to be applied, parent signature, and the date.
Violation confirmed corrected by letter received from provider on 7/11/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 7, one child had an expired permission to administer form.
Violation confirmed corrected by letter received from provider on 7/11/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member hired on April 10, 2024 did not update the health questionnaire.
Violation confirmed corrected by letter received from provider on 7/11/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member hired on April 10, 2023 did not update the emergency information form.
Violation confirmed corrected by letter received from provider on 7/11/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member hired on April 10, 2023 did not have a staff development plan completed.
Violation confirmed corrected by letter received from provider on 7/11/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was last updated on March 2, 2020.
Violation confirmed corrected by letter received from provider on 7/11/2024
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. One staff member hired on April 10, 2023 did not review the EPR plan annually.
Violation confirmed corrected by letter received from provider on 7/11/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on January 29, 2024 did not complete Child Maltreatment training.
Violation confirmed corrected by letter received from provider on 7/11/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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