KinderCare runs 14 licensed locations in Charlotte.
North Carolina DCDEE cited something at 5 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 15, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Children were feed chicken nuggets, green beans, pears, milk and bread. The posted menus stated something different.
Violation corrected during visit
Unannounced visit · April 15, 2026
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. A shelf in space 4 had peeling plastic edges and several pieces was missing and the plywood is exposed.
Violation confirmed corrected by letter received from provider on 4/20/2026
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was a diaper cream that expired on 2-2025.
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Several children were missing photographs.
Violation confirmed corrected by letter received from provider on 4/20/2026
Unannounced visit · April 23, 2025
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One water cup in space three did not have the appropriate name or date.
Violation corrected during visit
Each child's bed, cot, or 2" mat was not individually assigned and identified. Cots were individually labeled with name or a number that corresponded to a sleep chart, however several children were given the incorrect cot.
Violation corrected during visit
Equipment and furnishings were not sturdy, stable and free of hazards. Two riding toys had plastic that was chipped with ragged edges.
Violation corrected during visit
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. The playground had three broken trucks and several riding toys that were damaged. In Space three there were two toilets that were broken and one had a broken handle.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space one had clear tape over the outlet covers, Space three Air conditioner was not placed in the electrical outlet.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There was cream that belonged to a child that withdrew from the facility, paperwork was also expired. This was in space one.
Violation corrected during visit
Unannounced visit · November 13, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. space six, school-aged room chipping paint on the ceiling and several other places.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. Lights in several classrooms were in ill repair, some fixtures had tape holding them together.
Violation confirmed corrected by letter received from provider on 12/2/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. there was an uncovered outlet in the three year old classroom.
Violation corrected during visit
A violation was found for which there is no item number. Lights in one, three, four, five and six had broken lights, lights that did not work, lights did not work over the changing table, light coverings were broken and in ill repair, this is a violation of Sanitation rule: 15A NCAC 18A .2826 LIGHTING AND THERMAL ENVIRONMENT (a) In child care centers, all rooms and enclosed areas shall be lighted by natural or artificial light. Lighting shall be capable of illumination to at least 50 foot-candles at work surfaces. Lighting shall be capable of illumination to at least 10 foot-candles of light, at 30 inches above the floor, in all other areas, including storage rooms. Light fixtures in all areas shall be kept clean and in good repair. Shielded or shatterproof bulbs shall be used in food preparation, storage, and serving areas and in all rooms used by children. (b) All rooms used by children shall be heated, cooled, and ventilated to maintain an ambient temperature between 65 degrees Fahrenheit and 85 degrees Fahrenheit. Ventilation may be in the form of openable windows with screens or by means of mechanical ventilation to the outside of the building. Windows and window treatments shall be kept clean and in good repair. All ventilation equipment, including air supply diffusers, return grilles, and fans shall be kept clean and in good repair. (c) Nothing in the rules of this Section shall require that outdoor storage buildings be wired with electricity or provided with heating and air conditioning. violation of Rule .2826 of this Section related to lighting and thermal equipment being kept clean and in good repair and being maintained as required shall be assessed two demerits;
Violation confirmed corrected by letter received from provider on 12/2/2024
Unannounced visit · April 24, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. in the twos classroom there was an unlabeled sippy cup on the counter top.
Violation corrected during visit
Each child's bed, cot, or 2" mat was not individually assigned and identified. In the four year old class, children cots were not labeled with a name or number assigned to a particular child.
Violation corrected during visit
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the three year old classroom the molding around the door to go outside had peeling paint. The four year old classroom door moldings that were peeling, the Toddler classroom had several places on the wall with missing paint.
Violation confirmed corrected by letter received from provider on 5/2/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In the toddler classroom there were six expired diaper cream and forms of children who have withdrawn or moved to another classroom.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
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Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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