KinderCare runs 14 licensed locations in Charlotte.
North Carolina DCDEE cited something at 8 of the 11 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 4, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained a fire inspection within 12 months.
Violation confirmed corrected by letter received from provider on 3/13/2026
A current activity plan was not posted for each group of children for reference. In space #1, there was no current activity plan posted.
Violation corrected during visit
All equipment and furnishings were not in good repair. The steps on the climbing structure on the playground for children 4 years of age is flaking and peeling.
Violation confirmed corrected by letter received from provider on 4/1/2026
Application for employment and date of birth was not on file for all staff. A staff member did not have a current application on file.
Violation corrected during visit
Unannounced visit · September 3, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member does not have a current first aid training on file.
Violation confirmed corrected by letter received from provider on 9/23/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member does not have a current CPR certification on file.
Violation confirmed corrected by letter received from provider on 9/23/2025
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. A teacher scheduled to work in the infant room does not have a current ITS-SIDS training.
Violation confirmed corrected by letter received from provider on 9/11/2025
Unannounced visit · March 10, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed prior to the previous inspection. A fire inspection was completed on 11/7 2023 and 2/10/2025.
Violation confirmed corrected by letter received from provider on 3/20/2025
A safe indoor and outdoor environment was not provided for the children. On the bike track play area there are tripping hazards; a tree root and rubber pipe sticking out of ground.
Violation confirmed corrected by letter received from provider on 3/26/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, there were 2 aerosol products in an unlocked closet.
Violation corrected during visit
A drug or medicine was administered after its expiration date. In space #3, a child's Eucerin cream had expired permission to give dates.
Violation confirmed corrected by letter received from provider on 3/20/2025
Unannounced visit · September 23, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #15, the wall has peeling paint and the baseboard is loose.
Violation confirmed corrected by letter received from provider on 10/2/2024
All equipment and furnishings were not in good repair. In space #12, there was a torn child size sofa.
Violation corrected during visit
Unannounced visit · March 12, 2024
All walls and ceilings including doors and windows were not kept clean and in good repair. There is a missing wall strip and peeling paint in the gym.
Violation confirmed corrected by letter received from provider on 3/21/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members completed the First aid training after the expiration date.
Violation confirmed corrected by letter received from provider on 3/21/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members completed the CPR course after the expiration date.
Violation confirmed corrected by letter received from provider on 3/21/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. A teacher has not completed the recognizing and responding to maltreatment training for the 5 year mark.
Violation confirmed corrected by letter received from provider on 3/21/2024
Unannounced visit · October 5, 2023
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for their annual fire inspection.
Violation confirmed corrected by letter received from provider on 11/7/2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #12, there was hazardous products in an unlocked closet.
Violation corrected during visit
Unannounced visit · August 30, 2023
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #15, there was a Gonzo disinfectant spray in an unlocked closet.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. T. Jeter does not have a current first aid training.
Violation confirmed corrected by letter received from provider on 9/20/2023
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. T. Jeter does not have a current CPR training.
Violation confirmed corrected by letter received from provider on 9/20/2023
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file that B. Richardson completed the required orientation training within the first 2 weeks of employment.
Violation corrected during visit
A violation was found for which there is no item number. Sanitation 18A. 2820 (d) Storage In space #15 there was an aquaphor cream in an unlocked closet stored below 5ft.
Violation corrected during visit
Unannounced visit · August 17, 2023
No longer displayed by the state
Staff did not provide assistance to each child to ensure good hygiene. On Friday, August 11,2023, a child, age four, was observed by a staff member putting his/her hands in the toilet. The staff member did not provide assistance to the child to ensure good hygiene by allowing two children to assist the child in washing his/her hands.
Violation confirmed corrected by letter received from provider on 8/22/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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