North Carolina DCDEE cited something at 6 of the 15 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 17, 2026
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #1, two bottles for an infant were not labeled with the name and date.
Violation corrected during visit
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. In space #9, the paper towel dispenser in the boys restroom was not working properly and therefore paper towels were not accessible at the handwashing sink.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, a large pillow in the cozy area was covered with a plastic trash bag and a pillow case over the plastic bag however, the trash bag was exposed and accessible to the children.
Violation corrected during visit
Unannounced visit · October 20, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On October 9, 2025, a Teacher jerked a child two years of age by the arm, picked the child up by one arm and carried the child to the rest room.
Violation corrected during visit
Unannounced visit · June 24, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #14, an electrical outlet was not protected by an outlet cover.
Violation corrected during visit
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #4, diaper creams were stored in an unlocked drawer that was less than five feet from the floor. The key was in the lock.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. One child's emergency medical care information had not been updated since December 2023.
Violation corrected during visit
Unannounced visit · March 26, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #9, there was a bottle of Goo Gone stored in a unlocked cabinet.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #13, there were diapers in plastic bags stored in an unlocked bottom cabinet.
Violation corrected during visit
Unannounced visit · July 2, 2024
Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. While in Space 1, 2, and 4 I observed saucers, push button toys and pretend sinks with dirt and spittle build up.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. Outdoors I observed the surfacing cracking in the fall zone area of the stationary equipment on the two's playground, which is causing a tripping hazard. I also observed a tripping hazard on the school age playground where the artificial grass seams are separating and concrete is exposed the grass surfacing is loose and lifts very easily.
Violation confirmed corrected by letter received from provider on 7/15/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet in Space 7, under the air hockey table was observed with a broken cover and the electrical wiring was observed exposed.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed a plastic grocery bag trapped at the base of the fencing on the inside of the infant playground, as infants in Space 2 were outside playing today.
Violation corrected during visit
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. You could not find proof of six staff receiving the annual review of the current EMC plan.
Violation confirmed corrected by letter received from provider on 7/15/2024
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. You could not locate proof that six staff received the annual review of the current EPR plan.
Violation confirmed corrected by letter received from provider on 7/15/2024
Unannounced visit · October 6, 2023
Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #7 the Staff/Child Ratio Form stated the youngest child was 5 years old, there were seven (7) four-year-old children enrolled in this space.
Violation corrected during visit
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Today the menu stated that children were to have mixed vegetables and tropical fruit. The children were served green beans and peaches. This was not corrected on the menu prior to the children being served.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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