North Carolina DCDEE cited something at 9 of the 18 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 18, 2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space Gym 1 there was shaving cream stored in an unlocked cabinet, in Space 12, toilet bowl cleaner was stored in an unlocked cabinet. In the Cafe area, the laundry room was not locked.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee with a hire date of 1/30/26, did not have a complete medical report with all of the requirements.
Violation confirmed corrected by letter received from provider on 7/1/2026
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One employee (DOH: 3/5/26, 1/30/26) did not have a health care professional listed.
Violation confirmed corrected by letter received from provider on 7/1/2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Six employees (DOH: 3/23/26, 4/27/26, 3/23/26, 4/13/26 and two on 3/30/26) did not complete the required number of orientation hours during the first six weeks of employment.
Violation confirmed corrected by letter received from provider on 7/1/2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Five staff members (DOH: 11/19/2025, 9/22/23, 3/5/2026, 12/8/23, 1/2/24) did not have an approved certification in First Aid.
Violation confirmed corrected by letter received from provider on 7/1/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members (DOH: 3/5/2026, 9/22/23) did not have an approved CPR certification on file.
Violation confirmed corrected by letter received from provider on 7/1/2026
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Two employees (DOH: 1/30/26 and 3/23/26) did not have documentation of the required ITS SIDS training.
Violation confirmed corrected by letter received from provider on 7/1/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One employee (DOH: 1/30/26) did not have a copy of the Shaken Baby and Abusive Head Trauma Policy in their file.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Five staff members (DOH: 10/24/2025, 11/17/2025, 11/19/2025, 1/30/26, and 3/5/2026) did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 7/1/2026
Unannounced visit · December 16, 2025
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 1 there was a diaper ointment with no permission to administer form. In Space 4, there was a permission to administer form which had expired.
Violation corrected during visit
Application for enrollment did not include all required information. One child's file did not contain all the required information regarding health care concerns, fears, or allergies.
Violation confirmed corrected by letter received from provider on 12/24/2025
The equipment and materials were not age-appropriate for the children in care. In the classroom for school aged children, more materials with a higher level of difficulty like legos, games, books and puzzles needs to be added.
Violation confirmed corrected by letter received from provider on 12/24/2025
Unannounced visit · November 24, 2025
There were no clean clothes available for the children to wear when children's clothes became wet or soiled. There were no underwear provided to child when changing clothes after an incident during naptime.
Violation confirmed corrected by letter received from provider on 12/23/2025
Unannounced visit · April 21, 2025
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On April 10, 2025, a staff member inappropriately touched a four-year-old child on both sides of the face with an open hand.
Violation confirmed corrected by letter received from provider on 4/29/2025
Unannounced visit · January 7, 2025
All equipment and furnishings were not in good repair. In Space 2 plastic soft blocks had frayed corners. In Space 9 there were storage buckets with cracks which could harm a child, and ripped and torn books. In Spaces 4 and 8 the rugs had frayed corners which can be a tripping hazard. In Spaces 7 and 10 the sink in the home living areas did not have a faucet. In Space 6 there were ripped and torn books.
Violation confirmed corrected by letter received from provider on 1/8/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Spaces 4 and 11 there were outlets that did not have safety covers.
Violation corrected during visit
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Two children's files did not contain the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy.
Violation confirmed corrected by letter received from provider on 1/8/2025
Unannounced visit · July 23, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 5b the storage closet containing cleaning supplies was not locked.
Violation corrected during visit
Unannounced visit · January 12, 2024
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In Space 1, infant feeding plans were not posted.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 4, Hello Bello hand sanitizer, white out and batteries were not kept in locked storage as required.
Violation corrected during visit
A drug or medicine was administered after its expiration date. In Space 12 a tube of Desitin diaper ointment had an expiration date of 1/2020.
Violation corrected during visit
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. A photograph was missing from one of the children's emergency information forms.
Violation corrected during visit
A violation was found for which there is no item number. In Space 8 there was no toilet paper in the girls bathroom. This is a violation of 15A NCAC 18A .2817(a).
Violation corrected during visit
Unannounced visit · November 21, 2023
A safe indoor and outdoor environment was not provided for the children. Turf on the playground used by two and three year old children was missing exposing the rubber padding underneath. Also, there were gaps of space between the turf and sidewalks which could create a tripping hazard for children.
Violation confirmed corrected by letter received from provider on 12/5/2023
Unannounced visit · August 16, 2023
No longer displayed by the state
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 5b a janitorial closet was left unlocked. There were cleaning supplies accessible to children in the closet.
Violation corrected during visit
No longer displayed by the state
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 2 there was an ointment marked Rx Only without a pharmaceutical label.
Violation corrected during visit
No longer displayed by the state
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. A child sleeping in their crib did not have anything documented on the sleep log.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Kids 'r' Kids NC #13? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.