Skip to main content

Matthews · Licensed center

Kids R Kids #9 NC

kidsrkidsmatthews.com

At a glance

  • Large center, licensed for 277 children.

What the state has found

The state cited rules at 5 of its 17 licensing inspections since September 2023.

See each inspection

Licensing inspections

  • Oct 22, 2026Nothing cited
  • Oct 14, 20261 citation
    • Citation
      • “Children were not adequately supervised at all times. A child was left unattended on the outdoor playground areas for thirty-eight (38) seconds.”

        Violation corrected during visit

  • Aug 12, 20262 citations
    • Citation
      • “Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream.”

        Violation corrected during visit

    • Citation
      • “Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted.”

        Violation corrected during visit

  • Feb 9, 2026Nothing cited
  • Nov 11, 2025Nothing cited
  • Aug 26, 2025Nothing cited
  • Mar 26, 2025Nothing cited
  • Nov 20, 2024Nothing cited
  • Oct 23, 2024Nothing cited
  • Sep 11, 2024Nothing cited
  • Jul 18, 2024Nothing cited
  • Jun 5, 2024Nothing cited
  • Apr 19, 20242 citations
    • Citation
      • “Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face.”

        Violation confirmed corrected by letter received from provider on 4/23/2024

    • Citation
      • “Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.”

        Violation confirmed corrected by letter received from provider on 4/23/2024

  • Mar 13, 2024Nothing cited
  • Jan 11, 2024Nothing cited
  • Nov 2, 20231 citation
    • Citation
      • “Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner.”

        Violation confirmed corrected by letter received from provider on 12/19/2023

  • Sep 13, 202310 citations
    • Citation
      • “The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit.”

        Violation corrected during visit

    • Citation
      • “Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form.”

        Violation confirmed corrected by letter received from provider on 9/15/2023

    • Citation
      • “The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed.”

        Violation corrected during visit

    • Citation
      • “First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit.”

        Violation corrected during visit

    • Citation
      • “All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged.”

        Violation confirmed corrected by letter received from provider on 9/15/2023

    • Citation
      • “Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit.”

        Violation corrected during visit

    • Citation
      • “Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU.”

        Violation confirmed corrected by letter received from provider on 9/15/2023

    • Citation
      • “Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed.”

        Violation confirmed corrected by letter received from provider on 9/18/2023

    • Citation
      • “Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN.”

        Violation confirmed corrected by letter received from provider on 9/15/2023

    • Citation
      • “Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application.”

        Violation confirmed corrected by letter received from provider on 9/15/2023

The state cited rules at 5 of this center's 17 inspections. Most Charlotte-area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: more than 99% of 271.

How all 271 Charlotte-area centers inspected 10 or more times compare

Of the 271 Charlotte-area centers the state inspected 10 or more times, how many of those inspections cited a rule:

  • Someover 99%This center
  • Allunder 1%
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
October 22, 2026
On file
17 visits since September 2023 — 12 cited nothing, 10 of those unannounced
Fixed?
All 16 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Oct 2026 Unannounced visit nothing cited
Oct 2026 Unannounced visit 1 finding

Unannounced visit · October 14, 2026

Children were not adequately supervised at all times. A child was left unattended on the outdoor playground areas for thirty-eight (38) seconds.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2026 Unannounced visit 2 findings

Unannounced visit · August 12, 2026

Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream.

Violation corrected during visit

Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2026 Unannounced visit nothing cited
Nov 2025 Announced visit nothing cited
Aug 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit nothing cited
Nov 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit nothing cited
Sep 2024 Announced visit nothing cited
Jul 2024 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit 2 findings

Unannounced visit · April 19, 2024

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face.

Violation confirmed corrected by letter received from provider on 4/23/2024

Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.

Violation confirmed corrected by letter received from provider on 4/23/2024

DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.

Mar 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Nov 2023 Unannounced visit 1 finding

Unannounced visit · November 2, 2023

No longer on the state’s site as of November 2, 2026

Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner.

Violation confirmed corrected by letter received from provider on 12/19/2023

DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.

Sep 2023 Unannounced visit 10 findings

Unannounced visit · September 13, 2023

No longer on the state’s site as of September 25, 2026

The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form.

Violation confirmed corrected by letter received from provider on 9/15/2023

No longer on the state’s site as of September 25, 2026

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged.

Violation confirmed corrected by letter received from provider on 9/15/2023

No longer on the state’s site as of September 25, 2026

Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU.

Violation confirmed corrected by letter received from provider on 9/15/2023

No longer on the state’s site as of September 25, 2026

Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed.

Violation confirmed corrected by letter received from provider on 9/18/2023

No longer on the state’s site as of September 25, 2026

Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN.

Violation confirmed corrected by letter received from provider on 9/15/2023

No longer on the state’s site as of September 25, 2026

Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application.

Violation confirmed corrected by letter received from provider on 9/15/2023

DCDEE facility lookup On that page, enter license number 90000284 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(704) 821-2005
Address
5549 Potter Road, Matthews, 28104
License
90000284
Quality program
Five Star License

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.

Run Kids R Kids #9 NC? Correct or add anything here, free.
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked November 8, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 90000284 under License Number, and open the result.
  • Website kidsrkidsmatthews.com

Large means the biggest quarter of Charlotte-area’s 605 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.

Watch