Kids R Kids #9 NC

Center · Matthews · 5549 Potter Road

What kind of place is this?

Size 277 children licensed Larger than the middle half of Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

How this compares

North Carolina DCDEE cited something at 4 of the 15 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 12, 2026
On file
15 visits since September 2023 — 11 cited nothing, 9 of those unannounced
Fixed?
All 15 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 2 findings

Unannounced visit · August 12, 2026

Parent's medication authorization did not include required information. In group four (4) there was not an authorization for a diaper cream.

Violation corrected during visit

Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On buses one (1) and two (2) a no-tobacco sign was not posted.

Violation corrected during visit

DCDEE facility lookup

Feb 2026 Unannounced visit nothing cited
Nov 2025 Announced visit nothing cited
Aug 2025 Unannounced visit nothing cited
Mar 2025 Unannounced visit nothing cited
Nov 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit nothing cited
Sep 2024 Announced visit nothing cited
Jul 2024 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit 2 findings

Unannounced visit · April 19, 2024

Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On March 10, 2024, a staff member failed to complete an incident report for an incident that occurred resulting in scratches on a four-year-old child's face.

Violation confirmed corrected by letter received from provider on 4/23/2024

Child was handled roughly. On March 10, 2024, in response to a four-year-old child’s verbal outburst, a staff member moved her hand quickly, in a snatching movement, toward the child’s face, which resulted in the child sustaining scratches on their cheeks, most likely as a result of the staff member’s fingernails.

Violation confirmed corrected by letter received from provider on 4/23/2024

DCDEE facility lookup

Mar 2024 Unannounced visit nothing cited
Jan 2024 Unannounced visit nothing cited
Nov 2023 Unannounced visit 1 finding

Unannounced visit · November 2, 2023

Child was handled roughly. On October 26, 2023, a staff member picked up a child, age two, and placed the child down on a mat in a rough manner.

Violation confirmed corrected by letter received from provider on 12/19/2023

DCDEE facility lookup

Sep 2023 Unannounced visit 10 findings

Unannounced visit · September 13, 2023

The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space 550 there was not a daily gross motor activity listed on the activity plan. The NC PRE K didn't include a gross motor activity on the activity plan. These were added during the visit.

Violation corrected during visit

Parent's medication authorization did not include required information. On several authorizations there were no amounts of diaper cream needing to be applied was not listed on the authorization form.

Violation confirmed corrected by letter received from provider on 9/15/2023

The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were broken bins on the playground area and they were removed.

Violation corrected during visit

First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. On bus #4 there was a reported first aid kit but the keys to open the compartment for the reported kit did not work therefore the kit was not accessible. A portable kit was added during the visit.

Violation corrected during visit

All vehicles used to transport children were not free of hazards. On Bus #4 there was a red plastic box bolted behind the seat of the driver and it had a broken top and the side was broken and jagged.

Violation confirmed corrected by letter received from provider on 9/15/2023

Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Upon review of the transportation binder, it was observed that one child, CM, did not have any emergency information on file and the following students did not have the children's photos on file: AB, AC, NW, CE, MS, DC, AC, CF, JF, KF, OM, AP, SP, DQ, ER, DS, and CW. These were all added during the visit.

Violation corrected during visit

Emergency information did not name child's health care professional. The application under the emergency information section did not have hospitals or their contact numbers listed for the following children: NN, CW, TD, MP, DP, HS, CC, and SU.

Violation confirmed corrected by letter received from provider on 9/15/2023

Medical exam or health assessment record was not on file before or within 30 days after admission. One child's file, HP, did not have a date on the medical nor was the weight and height of the child completed.

Violation confirmed corrected by letter received from provider on 9/18/2023

Application for enrollment did not include all required information. The application of the following children's files, CC, JF, SU, MP, DC, OM, MM, Md, CM, ZN, and HS, did not have any updated information regarding any new Medical Action Plans or newly diagnosis medical conditions. There were no listed fears or lack thereof for SC, or NN.

Violation confirmed corrected by letter received from provider on 9/15/2023

Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. There was not updated information on the current applications regarding health care needs and types of responses needed for children who have medical conditions that were identified post original completing of application.

Violation confirmed corrected by letter received from provider on 9/15/2023

DCDEE facility lookup

Before you tour

Kids R Kids #9 NC hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

What kind of place is this

Not yet reported: established, teaching approach.

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Kids R Kids #9 NC? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.