North Carolina DCDEE cited something at 9 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 24, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In the room that serves infants under the age of tweleve (12) months, safe sleep log were not kept indicating infants were checked on every fifteen (15) minutes in eight (8) out of the nine (9) infants.
Violation confirmed corrected by letter received from provider on 3/26/2026
Unannounced visit · October 28, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In the space that served toddlers, there was an uncovered electrical outlet.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Diaper cream in the room that served infants did not have standing permission to administer the product.
Violation corrected during visit
Unannounced visit · May 1, 2025
A violation was found for which there is no item number. 15A NCAC 18A .2804 FOOD SUPPLIES d) All human milk, formula, and other bottled beverages, including beverages in sippy cups, that are sent from home shall be fully prepared and labeled with the date received at the child care center and the name of the child to whom the milk, formula, or beverage belongs before being brought to the child care center. All human milk, formula, and other bottled beverages shall be sent home with the child whose name is on the label or discarded at the end of each day. Formula and other beverages that require refrigeration, baby food that has been opened, and human milk shall be labeled with the name of the child to whom the beverage, baby food, or milk belongs and shall be refrigerated at 45 degrees Fahrenheit or below. In space six (6) there wasn't a working thermometer in the refrigerator holding formula and human milk.
Violation corrected during visit
Unannounced visit · November 4, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two(2) outlets were uncovered in the space that serves infants.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. The critical height of a climbing structure in the playground serving older children was above five (5) feet and the depth of the loose surfacing material was not at least six (6) inches deep.
Violation corrected during visit
Unannounced visit · August 7, 2024
Children were not adequately supervised at all times. Staff failed to supervise a one year old child when the child was able to stick a goldfish cracker up their nose. Additionally, on a separate occasion, staff failed to supervise the same one year old child when the child stuck a yogurt melt and paper towel up their nose.
Violation confirmed corrected by letter received from provider on 8/15/2024
Unannounced visit · June 13, 2024
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. We observed in space #2 that children’s cot’s were not placed at least (eighteen) 18 inches apart.
Violation corrected during visit
Unannounced visit · June 4, 2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The toddler classroom had one (1) teacher with eleven (11) children.
Violation corrected during visit
Unannounced visit · April 23, 2024
Parent's medication authorization did not include required information. On multiple medical authorization forms for diaper creams and sunscreen there was missing information including amounts of medications to be given, when to be given, and the names of the medications. Today each of the forms that were missing information were highlighted in order for the provider to know exactly what needed to be added.
Violation confirmed corrected by letter received from provider on 4/26/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff, NM, did not complete the required training within the required time frame.
Violation confirmed corrected by letter received from provider on 4/26/2024
Unannounced visit · November 7, 2023
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 6 and 4 where the infant and one year old children and one/two-year-old children and were located there was a cabinet, in each space, that was unlocked (broken lock) that had plastic bags accessible to children.
Violation confirmed corrected by letter received from provider on 11/21/2023
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space 3 it was close to lunch time and the children were crying. They were two children crying with red faces and drainage coming from their noses. The caregiver was busy washing her hands and was delayed at responding to the children. When questions she said they were upset because their toys had been taking away as they were preparing for lunch. In space 6, in the classroom where the Infant and Toddlers were located there were two teachers and one was sitting holding a baby that was asleep and the new staff person was attempting to meet the needs of one infant in a crib that was crying. There were two other children who were on the floor crying and no one provided any comfort or nurturing interaction for a lengthy time; more than 5 minutes.
Violation confirmed corrected by letter received from provider on 11/21/2023
A violation of 15A NCAC 18A .2821 (a)(d) was observed. In child care centers, (a) beds, cribs, cots, mats, and play pens shall be kept clean and in good repair, stored to prevent contamination, and cleaned and sanitized between users and (d) mats shall be of a waterproof, washable material at least two inches thick and shall be stored so that the side of the mats that makes contact with the floor does not touch the side of a mat that any child sleeps on. The sleeping surface of one child's mat shall not come in contact with the sleeping surface of another child's mat during storage. During today's observation in Space 4, where children one and two years of age were located there were mats being stored where the sheets were touching the bottom of another cot, making the surface of the child sheet not only in contact with another child's sleeping surface but also not ensuring that the sheets are not contaminated.
Violation confirmed corrected by letter received from provider on 11/21/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Kids Cove? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.