North Carolina DCDEE cited something at 5 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 1, 2025
Fire drills were not practiced monthly and/or the drill record was incomplete. The last noted drill was completed May 12, 2025.
Violation confirmed corrected by letter received from provider on 7/8/2025
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last drill was monitored documented as March 6, 2025.
Violation confirmed corrected by letter received from provider on 7/8/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The CLAIR'S EPR plan was last updated January 2024.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member didn't obtain CMT training within ninety days of employment.
Violation confirmed corrected by letter received from provider on 7/7/2025
Unannounced visit · January 13, 2025
For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. Developmentally appropriate paint dots were accessible to two-year-old child. The label stated three years and older. The paint was relocated to out of reach on a higher shelf in space #2 during the visit.
Violation corrected during visit
There was no written emergency medical care (EMC) plan. The plan posted in space #2 was not current. It was removed during the visit and the current plan was posted at entrance of facility in space #1 during the visit.
Violation corrected during visit
Unannounced visit · July 1, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person did not have acceptable documentation showing completion of FA.
Violation confirmed corrected by letter received from provider on 7/15/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The operator and Ms. Adams were past due to renew CMT training.
Violation confirmed corrected by letter received from provider on 7/15/2024
Unannounced visit · February 12, 2024
Enhanced staff/child ratios and group sizes were not met. Upon arrival, there were six children with one caregiver located in space #1. The children ranged in age from six months to two years of age. Two, two-year-old children were relocated to space #2.
Violation corrected during visit
Unannounced visit · January 16, 2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. A prescription of Diastat was monitored with an expiration date of 10/2026 listed on the medication. The prescription label listed on the same box of medicine stated to discard after 6/4/2023.
Violation confirmed corrected by letter received from provider on 1/30/2024
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. There was not annual written parental permission on file for children to participate in off premise activities.
Violation confirmed corrected by letter received from provider on 1/25/2024
The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File was not current with required children's medical action plans, blank incident report forms, center allergy list, children's nutritional information.
Violation confirmed corrected by letter received from provider on 1/21/2024
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One child's medical action plan was not current. It was monitored dated 2022.
Violation confirmed corrected by letter received from provider on 1/22/2024
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was not current parental permission to administer prescribed medications for chronic medical conditions (required every six months).
Violation confirmed corrected by letter received from provider on 1/23/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: teaching approach.
Not yet reported: children per teacher.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Joyland Academy? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.