North Carolina DCDEE cited something at 9 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 29, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #3, one child that was present did not have a record of their arrival time.
Violation corrected during visit
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The vehicle used to transport children (license plate #PHT-7857) had a broken seat belt.
Violation pending provider response
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Children that were signed in/transported today did not have documentation of emergency information.
Violation pending provider response
Unannounced visit · February 25, 2026
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #2 two cots where children were asleep were 12" apart, and in space #3, two cots where children were sleeping were 12" apart.
Violation corrected during visit
Unannounced visit · August 11, 2025
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One out of thirteen staff members (CS) did not have documentation of reviewing the EMC plan annually.
Violation confirmed corrected by letter received from provider on 8/25/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One out of thirteen staff members (CS) did not have documentation of reviewing the EPR plan annually.
Violation confirmed corrected by letter received from provider on 8/25/2025
A violation was found for which there is no item number.(e) Hot water used for cleaning and sanitizing food utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit (49 degrees Celsius) at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit (27 degrees Celsius) and 110 degrees Fahrenheit (43 degrees Celsius). For hand wash lavatories used exclusively by school-age children, the 80 degrees Fahrenheit (27 degrees Celsius) minimum temperature requirement shall not apply. Hot water in an area accessible to any child, which is in excess of 120 degrees Fahrenheit (49 degrees Celsius), shall be considered a burn hazard. Child care centers serving only school-age children are not required to provide hot water in areas accessible to children. In the event of the loss of hot water, the person in charge shall immediately contact the local health department.15A NCAC 18A .2815 (e ). During the walk-through of the facility, the kitchen door was observed unlocked and accessible to the children.
Violation corrected during visit
Unannounced visit · March 14, 2025
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Three children with known allergies did not have documentation of a medical action plan on file, available for review.
Violation confirmed corrected by letter received from provider on 3/27/2025
Unannounced visit · February 5, 2025
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #2, I observed ten (10) children present and there were only eight (8) signed in.
Violation confirmed corrected by letter received from provider on 2/8/2025
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space #1, I observed a staff member clean an infants nose and then proceed to get a bib out of a drawer without washing her hands.
Violation confirmed corrected by letter received from provider on 2/8/2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, I observed two vents on the ceiling that were not clean.
Violation confirmed corrected by letter received from provider on 2/8/2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2 and space #3, I observed an electrical outlet not in use, without a safety cover.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The center did not have documentation completing a monthly playground inspection for November 2024.
Violation confirmed corrected by letter received from provider on 2/8/2025
Unannounced visit · January 23, 2025
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Upon review, the child did not have a medical action plan on file/ available for review.
Violation confirmed corrected by letter received from provider on 2/8/2025
Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met. On the child's application, the parent checked off that the child did have an allergy and listed all allergies, but no action plan was completed and attached.
Violation confirmed corrected by letter received from provider on 2/8/2025
Announced visit · August 13, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1 and #2, some children's departure times were not documented.
Violation confirmed corrected by letter received from provider on 8/21/2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #3, I observed peeling paint on the wall.
Violation confirmed corrected by letter received from provider on 8/21/2024
All equipment and furnishings were not in good repair. In space #4, I observed a broken door on the housekeeping toy stove.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #4, I observed a bag hand soap on the shelf (accessible to children) with a caution label that read "keep out of reach of children".
Violation corrected during visit
Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Three children's files reviewed today did not have documentation of emergency contact information.
Violation confirmed corrected by letter received from provider on 8/21/2024
Unannounced visit · February 15, 2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, I observed an electrical out not in use without a safety cover.
Violation corrected during visit
Unannounced visit · August 15, 2023
No longer displayed by the state
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #2, I observed liquid white out on the teachers desk, accessible to children.
Violation confirmed corrected by letter received from provider on 8/25/2023
No longer displayed by the state
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In space #1, I observed two (2) feeding seats with foam padding on the floor/ accessible to infants.
Violation confirmed corrected by letter received from provider on 8/25/2023
No longer displayed by the state
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff member C.B (start dat: 8/15/23) had a TB test dated for 9/29/21.
Violation confirmed corrected by letter received from provider on 8/25/2023
No longer displayed by the state
Jump ropes and rubber bands were accessible to children under five years of age without adult supervision. I observed a jump rope in the playhouse on the playground for preschool children.
Violation corrected during visit
No longer displayed by the state
All walls and ceilings including doors and windows were not kept clean and in good repair. In space #1, #2 and #3 I observed peeling paint/ peeling wallpaper on the walls.
Violation confirmed corrected by letter received from provider on 8/25/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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