North Carolina DCDEE cited something at 11 of the 17 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 11, 2026
Lavatories were not kept clean, in good repair and kept free of storage. In space 2 the tile is coming off the wall and needs to be repaired.
Violation confirmed corrected by letter received from provider on 3/6/2026
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Child did not wash hands after handling body fluids.
Violation confirmed corrected by letter received from provider on 2/25/2026
Diaper changing surfaces were not kept free of storage. In space 2 the diaper changing table had materials stored on table (papers, pens, clip board, and other items).
Violation confirmed corrected by letter received from provider on 2/25/2026
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls in space 2, 3, and 4 need to be cleaned and in good repair. Walls have chipping paint.
Violation confirmed corrected by letter received from provider on 2/25/2026
Incident logs were not completed and maintained as required. The incident log was not kept current for the center.
Violation confirmed corrected by letter received from provider on 2/25/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff with the hire date of 3/14/25 did not have a medical report on file prior to employment.
Violation confirmed corrected by letter received from provider on 2/25/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff with the hire date of 9/30/25 Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file.
Violation confirmed corrected by letter received from provider on 2/25/2026
Unannounced visit · September 17, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Employees with the hire date of 3/14/25 and 3/31/25 did not have First Aid with in 90 days of hire.
Violation confirmed corrected by letter received from provider on 10/13/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff members with the hire date of 3/31/25 and 3/14/25 did not have CPR within 90 days of hire.
Violation confirmed corrected by letter received from provider on 10/13/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Facility was not registered in the ABCMS provider portal.
Violation confirmed corrected by letter received from provider on 10/13/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Employee with the hire date 3/31/25 did not complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of hire.
Violation confirmed corrected by letter received from provider on 10/1/2025
Unannounced visit · March 11, 2025
A current schedule was not posted for each group of children for reference. A current schedule was not posted in space 1.
Violation corrected during visit
All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned. Slide has plastic that is cracked this needs to be repaired. Sand box the wood around the box needs to be replaced.
Violation confirmed corrected by letter received from provider on 3/26/2025
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Gloves in space 2 bathroom were on a shelf where children 1 and 2 years of age can reach them.
Violation confirmed corrected by letter received from provider on 3/26/2025
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Employee with hire date 4/12/24 did not have a TB test before the first day of work.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff with hire dates 6/4/24 and 7/12/21 did not complete the number of on-going training hours according to education and experience.
Violation confirmed corrected by letter received from provider on 3/26/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. Employee hire date 04/12/24 did not have a medical or health exam on file before the first day of employment.
Violation corrected during visit
The EPR Plan did not include the date of the last revision of the plan. EPR plan did not have a revision date.
Violation confirmed corrected by letter received from provider on 3/28/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Employee hire date 4/12/24 completed training on 6/4/24
Violation corrected during visit
Unannounced visit · October 9, 2024
Fire drills were not practiced monthly and/or the drill record was incomplete. Last fire drill was conducted 8/30/24.
Violation corrected during visit
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff member was eating food in the classroom that did not meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children.
Violation confirmed corrected by letter received from provider on 10/22/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Last emergency drill was conducted on 6/13/24.
Violation confirmed corrected by letter received from provider on 10/22/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One employee with the hire date of 5/14/24 has not completed the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee with the hire date of 8/19/2013 does not have a certificate on file.
Violation confirmed corrected by letter received from provider on 10/22/2024
Unannounced visit · July 1, 2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Space 2 the staff/child ratio was not in compliance when I entered the classroom. There were 9 children to one teacher.
Violation corrected during visit
Unannounced visit · April 16, 2024
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu was not current in 2 classrooms.
Violation corrected during visit
Parent's medication authorization did not include required information. One authorization form for a child's medication was not completed.
Violation corrected during visit
Incident logs were not completed and maintained as required. Incident logs were not current and up to date.
Violation confirmed corrected by letter received from provider on 4/30/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. 6 staff members do not have current First Aid on File.
Violation confirmed corrected by letter received from provider on 5/1/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. 6 staff members do not have current CPR on file.
Violation confirmed corrected by letter received from provider on 5/1/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Four staff have not received the number of training hours according to their education and experience.
Violation confirmed corrected by letter received from provider on 5/8/2024
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Van 2 did not have emergency information on the van for children.
Violation confirmed corrected by letter received from provider on 4/30/2024
Medical exam or health assessment record was not on file before or within 30 days after admission. Two children files did not have a medical exam on file.
Violation confirmed corrected by letter received from provider on 4/30/2024
Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. There was one child's file did not have an immunization record on file.
Violation confirmed corrected by letter received from provider on 4/30/2024
The EPR Plan did not include the date of the last revision of the plan. The EPR Plan has not been revised since August 2022.
Violation confirmed corrected by letter received from provider on 4/30/2024
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Facility has not reviewed the EPR plan with staff since 4-6-23.
Violation confirmed corrected by letter received from provider on 4/30/2024
Unannounced visit · April 2, 2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space 4 the ratio is 1/6 and there were 15 children in the classroom with 2 teachers. The youngest child was one years of age.
Violation confirmed corrected by letter received from provider on 4/15/2024
All equipment and furnishings were not in good repair. The playground equipment needs to be cleaned and repaired. Playground toys are covered with a mildew substance. This was on the riding toys and slide equipment. Screws need to be tighten on the slide equipment.
Violation confirmed corrected by letter received from provider on 4/15/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report was dated after hire date. The hire date of the employee was 3/4/24.
Violation confirmed corrected by letter received from provider on 4/15/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB test was dated after hire date. The employee hire date was 3/4/24. TB was dated 3/5/24.
Violation corrected during visit
A valid qualification letter was not on file and available to review at the facility. Staff member hired on 3/4/24 was qualified in ABCMS system to work with children, but did not have a qualification letter on file at the facility as required.
Violation confirmed corrected by letter received from provider on 4/15/2024
Unannounced visit · February 19, 2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On February 19, 2024, a staff member was responsible for 17 children, with the youngest child being 3 years old.
Violation corrected during visit
Unannounced visit · February 5, 2024
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On February 5, 2024, a staff member was alone with 28 children, ages from 1-5 years old.
Violation confirmed corrected by letter received from provider on 2/15/2024
Children were not adequately supervised at all times. A staff member left several 2 and 3 year old children unattended during nap time.
Violation confirmed corrected by letter received from provider on 2/15/2024
Children between 12 and 24 months of age were grouped with children 3 years of age or older. On February 5, 2024, several one year old children were grouped with children over the age of three.
Violation confirmed corrected by letter received from provider on 2/15/2024
Unannounced visit · January 24, 2024
Staff/child ratios applicable to a classroom, were not posted in each classroom. : In space 3, the staff/child ratio form is not correct for the ages of children enrolled in the classroom. The form should be updated to state that the youngest child in the classroom is two years of age, and the staff/child ratio and maximum number of children allowed in the space should be updated to reflect the age of the youngest child enrolled in that space.
Violation confirmed corrected by letter received from provider on 2/6/2024
Diaper changing surfaces were not kept free of storage. In Space 2 the changing table used to change children had books, papers, and other material that were not used for the diapering process.
Violation confirmed corrected by letter received from provider on 2/6/2024
Equipment and furnishings were not sturdy, stable and free of hazards. In Space 4 a table used by the children in the dramatic play area was broken. The leg was falling off the table.
Violation confirmed corrected by letter received from provider on 2/6/2024
Discipline was not appropriate for the child's age and development. I observed that a student was in time out. I was in the classroom for 10 mins and the student was in the timeout chair for more than the appropriate time for the age of the student.
Violation confirmed corrected by letter received from provider on 2/6/2024
Unannounced visit · November 21, 2023
Children were not adequately supervised at all times. Children were left unattended by the teacher while she went in the hallway bathroom to check on a student. The student that was in the bathroom was left alone unattended in the hallway bathroom.
Violation confirmed corrected by letter received from provider on 12/5/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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