North Carolina DCDEE cited something at 7 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · March 12, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space #2, I observed one present child that did not have documentation of arrival for today.
Violation corrected during visit
All equipment and furnishings were not in good repair. In space #3, I observed a toilet for children not in good repair, it is missing the top for the water tank, the tank is covered with plastic.
Violation confirmed corrected by letter received from provider on 3/27/2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. I observed one new staff file, with a start date of 12/2/25, with a TB screening dated 2/6/26. (JW)
Violation confirmed corrected by letter received from provider on 3/27/2026
Unannounced visit · January 30, 2026
Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. Mrs. Tiffany stated that currently during cold and flu season she is meeting parents at the door to drop off and pick up to cut down on the spread of germs within the center.
Violation confirmed corrected by letter received from provider on 2/6/2026
A violation was found for which there is no item number. Hot water used for cleaning and sanitizing food utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit (49 degrees Celsius) at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit (27 degrees Celsius) and 110 degrees Fahrenheit (43 degrees Celsius). For hand wash lavatories used exclusively by school-age children, the 80 degrees Fahrenheit (27 degrees Celsius) minimum temperature requirement shall not apply. Hot water in an area accessible to any child, which is in excess of 120 degrees Fahrenheit (49 degrees Celsius), shall be considered a burn hazard. Child care centers serving only school-age children are not required to provide hot water in areas accessible to children. In the event of the loss of hot water, the person in charge shall immediately contact the local health department.15A NCAC 18A .2815 (e ). During the walk-through of the facility, no one was present inside the kitchen and the kitchen door was observed open and accessible to the children.
Violation corrected during visit
Unannounced visit · November 19, 2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, I observed the key inside the lock to the door for the washing/ drying room, making detergent that was stored below five feet, accessible to children.
Violation corrected during visit
Unannounced visit · September 4, 2025
Children used space that was not approved. Upon my arrival, R. G.A., was in the hallway with six (6) children, There were two (2) three year old children and four (4) school age children. Mr. Gary stated that they were waiting for the school age children’s buses to pick them up for school. I informed Mr. Gary that the hallway was not an approved space to provide care for children, so Mr. Gary took the six (6) children into space #1.
Violation corrected during visit
Child was put in locked confinement. From the time that I arrived in space #2 at 7:05 am to 7:45 am, there were three children (ages: one (1) infant and two (2) one year olds) strapped in a highchair seat. The children that were strapped in the chairs were not eating breakfast, they were playing with table toys.
Violation corrected during visit
The staff/child ratio for the youngest child in the group was not maintained when children ages birth to five years were grouped together for the first and last operating hour of the day. Upon my arrival in space #2 at 7:05 am, I observed Ms. Gary with seven children. One (1) infant, three (3) one year old children, and three (3) three year old children. One (1) year old arrived at 7:35 am. After that child came into the classroom, I reminded Mrs. Tiffany that she should not take any more children due to her being out of ratio. One (1) two year old child arrived at 7:40 am, Mrs. Tiffany took the child in, which made her total number of children to nine children including one (1) infant.
Violation confirmed corrected by letter received from provider on 9/3/2025
A violation was found for which there is no item number.Hot water used for cleaning and sanitizing food utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit (49 degrees Celsius) at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit (27 degrees Celsius) and 110 degrees Fahrenheit (43 degrees Celsius). For hand wash lavatories used exclusively by school-age children, the 80 degrees Fahrenheit (27 degrees Celsius) minimum temperature requirement shall not apply. Hot water in an area accessible to any child, which is in excess of 120 degrees Fahrenheit (49 degrees Celsius), shall be considered a burn hazard. Child care centers serving only school-age children are not required to provide hot water in areas accessible to children. In the event of the loss of hot water, the person in charge shall immediately contact the local health department.15A NCAC 18A .2815 (e ). During the walk-through of the facility, the kitchen door was observed open and accessible to the children.
Violation corrected during visit
Individual employees are shown by initials. The state’s report, linked above, names them in full.
Unannounced visit · March 18, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The centers last fire inspection was conducted on 3/6/2024.
Violation confirmed corrected by letter received from provider on 4/1/2025
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The white fencing on the Outdoor Learning Environment for infants and toddlers is broken, there is a gap that measures at six inches (6").
Violation confirmed corrected by letter received from provider on 4/1/2025
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. On the OLE for toddlers and preschool children, the mulch surfacing was below the required height of six inches (6").
Violation confirmed corrected by letter received from provider on 4/1/2025
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. On the OLE for preschool children, I observed a wooden water table (trash) accessible to children. On the OLE playground for toddlers, I observed a broken laundry basket for dirty toys.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One out of eight staff members did not have documentation of completing a CBC prior to the expiration date. (SW)
Violation confirmed corrected by letter received from provider on 4/1/2025
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member (EG) did not have documentation of completing 16 hrs. of orientation.
Violation confirmed corrected by letter received from provider on 4/1/2025
Unannounced visit · October 31, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2, I observed two bottles dates 10/30/24 and two bottles with no date.
Violation corrected during visit
Baby bottles were not stored to protect from contamination. In space #2, I observed bottles 2 bottle with no tops in zip lock bags, that were knocked over and leaking in the refrigerator.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #2, I observed a power strip not in use without safety covers, accessible to infants.
Violation corrected during visit
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Two new staff members did not have medical files file separately from their personnel file. (TH, FD)
Violation corrected during visit
Unannounced visit · March 26, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The centers fire inspection for 2023 was conducted on 1/12/23. The centers last fire inspection was conducted on 3/6/24, which was past the 12 month timeframe from their last inspection.
Violation confirmed corrected by letter received from provider on 4/12/2024
All walls and ceilings including doors and windows were not kept clean and in good repair. In space #2, I observed peeling paint on the green wall near the closet.
Violation confirmed corrected by letter received from provider on 4/12/2024
All equipment and furnishings were not in good repair. On the OLE for toddlers, I observed peeling paint on the black fence, the wooden frame for the play structures, and peeling paint on the black metal car play structure.
Violation confirmed corrected by letter received from provider on 4/12/2024
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two new staff members received their medical report after employment. (JP and SF)
Violation confirmed corrected by letter received from provider on 4/12/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff member with a start date of 3/27/23 has a TB test dated for 2/5/21 on file. (JP)
Violation confirmed corrected by letter received from provider on 4/12/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have documentation of a current First Aid certification, the certificate on file expired on 4/2023. (JP)
Violation confirmed corrected by letter received from provider on 4/12/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation of a current CPR certification, the certificate on file expired on 4/2023. (JP)
Violation confirmed corrected by letter received from provider on 4/12/2024
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three staff members did not have documentation of completing the required number of on-going training hours. (JP, LW, JA)
Violation confirmed corrected by letter received from provider on 4/12/2024
Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. One staff member who was a caregiver for infants during todays visit, did not have documentation of a current ITS SIDS training certification. (LW)
Violation confirmed corrected by letter received from provider on 4/12/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The center was missing a shelter in place/ lockdown drill for December 2023.
Violation confirmed corrected by letter received from provider on 4/12/2024
The depth of the loose surfacing was not based on critical height of the equipment. On the OLE, the mulch was low and did not measure at six inches (6").
Violation confirmed corrected by letter received from provider on 4/12/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member with a start date of 7/20/23 had documentation of signing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on 7/31/23, which was after providing care for children ages 0-5.
Violation confirmed corrected by letter received from provider on 4/12/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members did not have documentation of a current Recognizing and Responding to Suspicions of Child Maltreatment training certificate. (SF and SW)
Violation confirmed corrected by letter received from provider on 4/12/2024
Staff did not complete the health and safety training within one year of employment. One staff member did not have documentation of completing the health and safety trainings. (JP)
Violation confirmed corrected by letter received from provider on 4/12/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not had documentation of completing the health and safety trainings within five years of completing the first one. (TG)
Violation confirmed corrected by letter received from provider on 4/12/2024
Cost.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: teaching approach.
Not yet reported: schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Humpty Dumpty Academy I? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.