North Carolina DCDEE cited something at 10 of the 12 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 20, 2026
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Space B3 had sixteen (16) children present and arrival times were documented for eleven (11) children.
Violation confirmed corrected by letter received from provider on 5/21/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Maltreatment training was due 12/4/25 for one (1) employee. The training was completed 2/4/26.
Violation corrected during visit
Unannounced visit · January 30, 2026
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. There was no documentation of staff reviewing the EMC plan.
Violation confirmed corrected by letter received from provider on 2/6/2026
Children's records were not made available for review. Five (5) children in B3 were not listed on the DPI verification form indicating all required enrollment paperwork was completed.
Violation confirmed corrected by letter received from provider on 2/6/2026
The health assessment did not include a hearing screening. Health assessments were not available for review in the main office.
Violation confirmed corrected by letter received from provider on 2/6/2026
The health assessment did not include a dental screening. Health assessments were not available for review in the main office.
Violation confirmed corrected by letter received from provider on 2/6/2026
The teacher assistant does not meet the education requirements and/or documentation was not available for review of the progress toward the required standard. One (1) teacher assistant had the NCECC + 5 semester hours and one (1) teacher assistant had the NCECC + 13 semester hours in early childhood according to their WORKS status letter.
Violation confirmed corrected by letter received from provider on 2/6/2026
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was reviewed 9/4/24 for four (4) teachers. There was no documentation of one (1) new staff reviewing the plan.
Violation confirmed corrected by letter received from provider on 2/6/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher hired 9/4/25 did not have documentation of receiving the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy.
Violation confirmed corrected by letter received from provider on 2/6/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A teacher hired 9/4/25 did not have documentation of completing child maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/6/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher, T.F., was required to renew health and safety trainings by 9/2025. No documentation was available of renewal.
Violation confirmed corrected by letter received from provider on 2/6/2026
Unannounced visit · May 28, 2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training for a teacher assistant, D. Mc., expired 4/30/2025.
Violation confirmed corrected by letter received from provider on 5/28/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training for a teacher assistant, D. Mc., expired 4/30/2025.
Violation confirmed corrected by letter received from provider on 5/28/2025
NC Pre-K program staff/child ratios and group sizes were not met. Fifteen (15) children were present with one (1) substitute teacher in Space B4.
Violation corrected during visit
Unannounced visit · February 14, 2025
NC Pre-K program staff/child ratios and group sizes were not met. There were fourteen (14) children present with one (1) teacher in Space B4 when I arrived to the classroom. Repeat violation from 2/4/25.
Violation confirmed corrected by follow-up visit made by consultant on 2/21/2025
Unannounced visit · February 4, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was conducted on 12/11/24. The inspection report was not sent to the consultant within one week of the inspection.
Violation corrected during visit
Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival/departure times were not documented in Space B5.
Violation confirmed corrected by letter received from provider on 2/11/2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. All children were not listed on the screen time log in Space B6. The log was completed for the entire week of 2/3 - 2/7 indicating the children listed on the log received 15 minutes of screen time for the day.
Violation corrected during visit
All beds,cots, or mats with individual linen were not provided for each child. Three (3) children in Space B5 did not have individual linens for their mats.
Violation confirmed corrected by letter received from provider on 2/11/2025
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate to the playground did not close properly making a space between 3 1/2 - 9 inches and creating a potential entrapment hazard.
Violation confirmed corrected by letter received from provider on 2/11/2025
A health assessment was not on file at the NC Pre-K site within 30 days after a child entered the NC Pre-K program or the health assessment was more than 12 months old at the time of program entry. One (1) child who enrolled in October 2024 did not have a health assessment on file.
Violation confirmed corrected by letter received from provider on 2/11/2025
The health assessment did not include a vision screening. One (1) chidl did not have a vision screening on file for review.
Violation confirmed corrected by letter received from provider on 2/11/2025
The health assessment did not include a hearing screening. One (1) child did not have a hearing screen on file for review.
Violation confirmed corrected by letter received from provider on 2/11/2025
The health assessment did not include a dental screening. One (1) child did not have a completed dental screening.
Violation confirmed corrected by letter received from provider on 2/11/2025
NC Pre-K program staff/child ratios and group sizes were not met. Fourteen (14) children were present with one (1) teacher in Space B3.
Violation confirmed corrected by follow-up visit made by consultant on 2/21/2025
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have a signed receipt of the Shaken Baby Syndrome and Abusive Head Trauma policy on file.
Violation corrected during visit
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) teacher did not renew maltreatment training every five (5) years.
Violation confirmed corrected by letter received from provider on 2/12/2025
Unannounced visit · November 15, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented today for children in Space B3. There was no documentation of arrival and departure times in Space B3 for the week of 11/12/24 - 11/15/24. Repeat violation from 10/31/24.
Violation confirmed corrected by letter received from provider on 11/19/2024
Unannounced visit · October 31, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were inaccurate in Space B4. There were eleven (11) children present today and fourteen (14) children were documented present with arrival times documented on the arrival/departure time sheet. Arrival times were not documented in Space B3.
Violation confirmed corrected by letter received from provider on 11/19/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A tub of Clorox Wipes was observed stored on the floor in Space B3.
Violation confirmed corrected by follow-up visit made by consultant on 11/15/2024
All staff records, except financial records, were not made available for review. One (1) teacher did not have CPR/First Aid certification cards on file for review.
Violation confirmed corrected by follow-up visit made by consultant on 11/15/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff did not have current First Aid. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule.
Violation confirmed corrected by follow-up visit made by consultant on 11/15/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff did not have current CPR. Training expired March 2024. The violation was cited during the routine unannounced visit conducted in May 2024 and corrected with the expectation that the course would be taken prior to school starting. The teacher was registered for an October 8th training but had to reschedule.
Violation confirmed corrected by follow-up visit made by consultant on 11/15/2024
Enhanced staff/child ratios and group sizes were not met. One (1) teacher was present with eleven (11) children in Space B4.
Violation confirmed corrected by follow-up visit made by consultant on 11/15/2024
Unannounced visit · May 30, 2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Arrival times were not documented for children in B-4. Seventeen (17) children were present in B-3 and only eleven (11) were documented as present.
Violation confirmed corrected by letter received from provider on 6/4/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. K.F.'s First Aid expired 2/19/24 and H.W.'s First Aid expired 3/23/24.
Violation confirmed corrected by letter received from provider on 6/4/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. K.F.'s CPR expired 2/19/24 and H.W.'s CPR expired 3/23/24.
Violation confirmed corrected by letter received from provider on 6/4/2024
Unannounced visit · February 23, 2024
Children used space that was not approved. On 2/13/24 Ms. Nicole Bruce, Sr. Environmental Specialist, conducted a visit to monitor unapproved spaces for approval. Her report indicated that classroom B-3 was approved. Classroom B-4 was unapproved for use due to not having hot water tempered to 80 – 110F at the food prep hand sink. It was reported that the hot water was turned off because it was too hot for use. Ms. Webster-Suter indicated in the correction letter that the ticket was sent to Charlotte-Mecklenburg School (CMS) maintenance for repair. Today, Ms. Webster-Suter stated she turned on the hot water valve underneath the sink and the water was running warm. I checked the water at the hand wash sink in B-4 and confirmed warm water was accessible. It was undetermined if the hot water was tempered between 80F – 110F. The hand wash sink in the classroom should not be used until EH approves the sink. Classroom B-4 remains unapproved. Children were observed in the classroom today. Repeat violation.
Violation confirmed corrected by letter received from provider on 2/28/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) teacher had not completed health and safety trainings. Repeat violation.
Violation confirmed corrected by letter received from provider on 3/11/2024
Unannounced visit · February 7, 2024
Children used space that was not approved. Classrooms B-3 and B-4 were used by NC Pre-K and not approved for use. Approved classrooms were B-9 thru B-12.
Violation confirmed corrected by letter received from provider on 2/28/2024
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was not posted.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three (3) teachers did not have current emergency information on file.
Violation confirmed corrected by follow-up visit made by consultant on 2/23/2024
The health assessment did not include a dental screening. One (1) child did not have a dental screening on file.
Violation confirmed corrected by letter received from provider on 2/23/2024
The depth of the loose surfacing was not based on critical height of the equipment. Mulch underneath climbing structures measured less than 6 inches deep.
Violation confirmed corrected by follow-up visit made by consultant on 2/23/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Two (2) teachers did not have documentation of completed health and safety trainings every five (5) years.
Violation confirmed corrected by letter received from provider on 3/10/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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