Highland Charter Head Start

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One (1) staff member, L.L., employed on August 23, 2024, had a qualification letter on file with an expiration date of January 17, 2025. A new qualification letter was not received until February 10, 2025.

Violation corrected during visit

A valid qualification letter was not on file and available to review at the facility. One (1) staff member, L.L., employed on August 23, 2024, had a qualification letter on file with an expiration date of January 17, 2025. The staff member did not have a current staff qualification letter on file for review from January 17, 2025, through February 09, 2025.

Violation corrected during visit

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, one (1) tube of Colgate Kids Cavity Protection toothpaste, two (2) tubes of Crest Kids Cavity Protection toothpaste, one (1) tube of Aim toothpaste, two (2) aerosol cans of Lysol disinfectant spray, one (1) aerosol can of True Living disinfectant spray, (1) spray bottle of Lysol multi-surface cleaner, and one (1) spray bottle of Value cleaner with bleach were in an unlocked closet and accessible to children. In space #4, two (2) aerosol cans of Walgreens disinfectant spray, one (1) aerosol can of Chase’s Clean Home disinfectant spray, one (1) spray bottle of Power House glass cleaner, one (1) aerosol can of Wizard air freshener, one (1) aerosol can of Homebright disinfectant spray, and one (1) aerosol can of Scrubfree bathroom cleaner were in an unlocked closet and accessible to children with the key in the lock. One (1) gallon jug of Zep neutral pH floor cleaner, one (1) Deb aerosol can of foam hand soap, one (1) spray bottle of Buckeye Eco glass cleaner, one (1) gallon jug of Step germicidal cleaner and deodorant, (1) bottle of Power House glass cleaner wipes, and one (1) Home Store glass and surface cleaner were observed in the unlocked janitorial supply closet located in the hallway and accessible to children.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #102, two children were not signed out on 9/18/2023. In space #105, one child was not signed in on 9/19/2023. In space #106, sixteen children were not signed out on 9/19/2023.

Violation confirmed corrected by letter received from provider on 10/4/2023

No longer on the state’s site as of September 25, 2026

Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #104, one electrical outlet not in use was uncovered and accessible to children above the counter.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #103, four alcohol prep pads and two antiseptic towelettes with safety warnings stating, "keep out of reach of children; if swallowed get medical help or contact a Poison Control Center right away," were observed in a first aid kit. The unlocked first aid kit containing the hazardous products was located in an unlocked cabinet.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff employed on 9/5/2023 did not complete 6 hours of orientation training on the required topics within the first two weeks of employment. One staff employed on 7/7/2023 did not complete the first two week orientation training until 9/13/2023. One staff employed on 3/21/2023 did not complete the first two week orientation training until 4/20/2023.

Violation confirmed corrected by letter received from provider on 10/4/2023

No longer on the state’s site as of September 25, 2026

All vehicles used to transport children were not free of hazards. On one bus used to transport children, foam padding was exposed on four of the safety harness seats.

Violation corrected during visit

No longer on the state’s site as of September 25, 2026

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The acknowledgement for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy for one staff employed on 7/7/2023 and one staff employed on 8/25/2023 was not on file for review.

Violation confirmed corrected by letter received from provider on 10/4/2023