North Carolina DCDEE cited something at 5 of the 7 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 31, 2025
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff medicals on file were not completed on the required DCDEE Medical Report form for four new staff.
Violation confirmed corrected by letter received from provider on 8/5/2025
Unannounced visit · January 17, 2025
A safe indoor and outdoor environment was not provided for the children. A portable heater was monitored plugged in/on in space #3. Line #9 on the DCDEE Fire Inspection report stated no portable heaters. The portable heater was removed during the visit.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training/provider. First aid documentation or training was not on file or apart of the BLS CPR training received.
Violation confirmed corrected by letter received from provider on 2/3/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training. The applicable modules of child and infant were not listed, and credit could not be given.
Violation confirmed corrected by letter received from provider on 2/3/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired July 22, 2024, did not complete the training until December 14, 2024.
Violation corrected during visit
Unannounced visit · August 5, 2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Zip lock bags and glue sticks with caps were accessible to children two years of age in space #6b.
Violation confirmed corrected by letter received from provider on 8/6/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person was hired on March 14, 2024. The employee's previous CMT was accepted but was older than one year. The employee should have retaken the required training within the first 90 days of employment and did not.
Violation confirmed corrected by letter received from provider on 8/8/2024
Unannounced visit · January 29, 2024
All equipment and furnishings were not in good repair. There was a wooden outdoor children's house monitored with broken pieces. The outdoor wooden ramp was monitored with broken/missing wooden slats.
Violation confirmed corrected by letter received from provider on 2/6/2024
A safe indoor and outdoor environment was not provided for the children. There toddler plastic toys monitored outside and accessible to children with black mold on the toys.
Violation confirmed corrected by letter received from provider on 1/31/2024
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. The outdoor learning environment was pockets of fallen leaves throughout the interior of the play areas.
Violation confirmed corrected by letter received from provider on 2/5/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person did not the first aid training.
Violation confirmed corrected by letter received from provider on 2/1/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff obtained BLS CPR training, and it did not list the additional required modules.
Violation confirmed corrected by letter received from provider on 2/1/2024
The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The presented EPR plan was first dated "draft" and then the operator gathered the most current plan printed. It was dated September 30, 2020.
Violation confirmed corrected by letter received from provider on 2/1/2024
The EPR Plan did not include the location of the Ready to Go File and or the required information. The EPR/RTGF was monitored and did not meet the required components.
Violation confirmed corrected by letter received from provider on 2/1/2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child monitored with a chronic medical condition did not have a medical action plan attached to the child's application.
Violation confirmed corrected by letter received from provider on 1/30/2024
Unannounced visit · October 6, 2023
First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One fire extinguisher monitored in the center van was not secured.
Violation confirmed corrected by letter received from provider on 10/20/2023
All vehicles used to transport children were not free of hazards. A spare tire was monitored maintained in the back of the van and not secured.
Violation confirmed corrected by letter received from provider on 10/9/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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