Skip to main content

Charlotte · Licensed center

Heaven's Angels Childcare Center

At a glance

  • Medium center, licensed for 90 children.

What the state has found

The state cited rules at 6 of its 8 licensing inspections since October 2023.

See each inspection

Licensing inspections

  • Oct 14, 20262 citations
    • Citation
      • “Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Infant caregivers did not document checking on sleeping infants for the entire week (Monday through Wednesday).”

        Violation corrected during visit

    • Citation
      • “The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's adopted ITS-SIDS policy was not posted in the sleeping area for infants in space #3.”

        Violation corrected during visit

  • Dec 9, 2025Nothing cited
  • Jul 31, 20251 citation
    • Citation
      • “Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff medicals on file were not completed on the required DCDEE Medical Report form for four new staff.”

        Violation confirmed corrected by letter received from provider on 8/5/2025

  • Feb 28, 2025Nothing cited
  • Jan 17, 20254 citations
    • Citation
      • “A safe indoor and outdoor environment was not provided for the children. A portable heater was monitored plugged in/on in space #3. Line #9 on the DCDEE Fire Inspection report stated no portable heaters. The portable heater was removed during the visit.”

        Violation corrected during visit

    • Citation
      • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training/provider. First aid documentation or training was not on file or apart of the BLS CPR training received.”

        Violation confirmed corrected by letter received from provider on 2/3/2025

    • Citation
      • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training. The applicable modules of child and infant were not listed, and credit could not be given.”

        Violation confirmed corrected by letter received from provider on 2/3/2025

    • Citation
      • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired July 22, 2024, did not complete the training until December 14, 2024.”

        Violation corrected during visit

  • Aug 5, 20242 citations
    • Citation
      • “Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Zip lock bags and glue sticks with caps were accessible to children two years of age in space #6b.”

        Violation confirmed corrected by letter received from provider on 8/6/2024

    • Citation
      • “The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person was hired on March 14, 2024. The employee's previous CMT was accepted but was older than one year. The employee should have retaken the required training within the first 90 days of employment and did not.”

        Violation confirmed corrected by letter received from provider on 8/8/2024

  • Jan 29, 20248 citations
    • Citation
      • “All equipment and furnishings were not in good repair. There was a wooden outdoor children's house monitored with broken pieces. The outdoor wooden ramp was monitored with broken/missing wooden slats.”

        Violation confirmed corrected by letter received from provider on 2/6/2024

    • Citation
      • “A safe indoor and outdoor environment was not provided for the children. There toddler plastic toys monitored outside and accessible to children with black mold on the toys.”

        Violation confirmed corrected by letter received from provider on 1/31/2024

    • Citation
      • “The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. The outdoor learning environment was pockets of fallen leaves throughout the interior of the play areas.”

        Violation confirmed corrected by letter received from provider on 2/5/2024

    • Citation
      • “All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person did not the first aid training.”

        Violation confirmed corrected by letter received from provider on 2/1/2024

    • Citation
      • “All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff obtained BLS CPR training, and it did not list the additional required modules.”

        Violation confirmed corrected by letter received from provider on 2/1/2024

    • Citation
      • “The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The presented EPR plan was first dated "draft" and then the operator gathered the most current plan printed. It was dated September 30, 2020.”

        Violation confirmed corrected by letter received from provider on 2/1/2024

    • Citation
      • “The EPR Plan did not include the location of the Ready to Go File and or the required information. The EPR/RTGF was monitored and did not meet the required components.”

        Violation confirmed corrected by letter received from provider on 2/1/2024

    • Citation
      • “Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child monitored with a chronic medical condition did not have a medical action plan attached to the child's application.”

        Violation confirmed corrected by letter received from provider on 1/30/2024

  • Oct 6, 20232 citations
    • Citation
      • “First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One fire extinguisher monitored in the center van was not secured.”

        Violation confirmed corrected by letter received from provider on 10/20/2023

    • Citation
      • “All vehicles used to transport children were not free of hazards. A spare tire was monitored maintained in the back of the van and not secured.”

        Violation confirmed corrected by letter received from provider on 10/9/2023

The state cited rules at 6 of this center's 8 inspections. Most Charlotte-area centers inspected 8 times had fewer: 60% of 73 had rules cited at 5 or fewer.

How all 73 Charlotte-area centers inspected 8 times compare

Of the 73 Charlotte-area centers the state inspected 8 times, how many of those inspections cited a rule:

  • 1 of 81%
  • 2 of 84%
  • 3 of 814%
  • 4 of 812%
  • 5 of 829%
  • 6 of 823%This center
  • 7 of 815%
  • All 81%
Read every record and the state’s reports

State record — North Carolina DCDEE

Last visit
October 14, 2026
On file
8 visits since October 2023 — 2 cited nothing, 2 of those unannounced
Fixed?
All 19 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Oct 2026 Unannounced visit 2 findings

Unannounced visit · October 14, 2026

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Infant caregivers did not document checking on sleeping infants for the entire week (Monday through Wednesday).

Violation corrected during visit

The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The center's adopted ITS-SIDS policy was not posted in the sleeping area for infants in space #3.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Dec 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 1 finding

Unannounced visit · July 31, 2025

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff medicals on file were not completed on the required DCDEE Medical Report form for four new staff.

Violation confirmed corrected by letter received from provider on 8/5/2025

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Feb 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 4 findings

Unannounced visit · January 17, 2025

A safe indoor and outdoor environment was not provided for the children. A portable heater was monitored plugged in/on in space #3. Line #9 on the DCDEE Fire Inspection report stated no portable heaters. The portable heater was removed during the visit.

Violation corrected during visit

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training/provider. First aid documentation or training was not on file or apart of the BLS CPR training received.

Violation confirmed corrected by letter received from provider on 2/3/2025

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member hired in July of 2024 obtained BLS training. The applicable modules of child and infant were not listed, and credit could not be given.

Violation confirmed corrected by letter received from provider on 2/3/2025

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member hired July 22, 2024, did not complete the training until December 14, 2024.

Violation corrected during visit

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Aug 2024 Unannounced visit 2 findings

Unannounced visit · August 5, 2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Zip lock bags and glue sticks with caps were accessible to children two years of age in space #6b.

Violation confirmed corrected by letter received from provider on 8/6/2024

The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff person was hired on March 14, 2024. The employee's previous CMT was accepted but was older than one year. The employee should have retaken the required training within the first 90 days of employment and did not.

Violation confirmed corrected by letter received from provider on 8/8/2024

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Jan 2024 Unannounced visit 8 findings

Unannounced visit · January 29, 2024

All equipment and furnishings were not in good repair. There was a wooden outdoor children's house monitored with broken pieces. The outdoor wooden ramp was monitored with broken/missing wooden slats.

Violation confirmed corrected by letter received from provider on 2/6/2024

A safe indoor and outdoor environment was not provided for the children. There toddler plastic toys monitored outside and accessible to children with black mold on the toys.

Violation confirmed corrected by letter received from provider on 1/31/2024

The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. The outdoor learning environment was pockets of fallen leaves throughout the interior of the play areas.

Violation confirmed corrected by letter received from provider on 2/5/2024

All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person did not the first aid training.

Violation confirmed corrected by letter received from provider on 2/1/2024

All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff obtained BLS CPR training, and it did not list the additional required modules.

Violation confirmed corrected by letter received from provider on 2/1/2024

The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The presented EPR plan was first dated "draft" and then the operator gathered the most current plan printed. It was dated September 30, 2020.

Violation confirmed corrected by letter received from provider on 2/1/2024

The EPR Plan did not include the location of the Ready to Go File and or the required information. The EPR/RTGF was monitored and did not meet the required components.

Violation confirmed corrected by letter received from provider on 2/1/2024

Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child monitored with a chronic medical condition did not have a medical action plan attached to the child's application.

Violation confirmed corrected by letter received from provider on 1/30/2024

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Oct 2023 Unannounced visit 2 findings

Unannounced visit · October 6, 2023

No longer on the state’s site as of October 9, 2026

First aid kit and/or fire extinguisher was not located in vehicle; kit and/or extinguisher was not mounted or secured if in passenger area. One fire extinguisher monitored in the center van was not secured.

Violation confirmed corrected by letter received from provider on 10/20/2023

No longer on the state’s site as of October 9, 2026

All vehicles used to transport children were not free of hazards. A spare tire was monitored maintained in the back of the van and not secured.

Violation confirmed corrected by letter received from provider on 10/9/2023

DCDEE facility lookup On that page, enter license number 60003363 in the License Number box, choose Search and open the result; the record is listed under Visits.

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

Details

Phone
(704) 712-8580
Address
2606 The Plaza, Charlotte, 28205
License
60003363
Quality program
Five Star License

We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.

Run Heaven's Angels Childcare Center? Correct or add anything here, free.
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

From North Carolina DCDEE’s published reports, last checked November 8, 2026.

Details

  • Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60003363 under License Number, and open the result.

Medium means the middle half of Charlotte-area’s 605 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.

Watch